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Compare SherpaDesk vs InvoiceBerry

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Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

InvoiceBerry is a cloud based billing & invoicing software with multi-user capability. It has ability to send bills to multiple customers in bulk, payments tracking, recurring billing ... Read More

Entry Level Pricing
  • Starts from $9
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.0/10

User Ratings

4.5

(34)

4.6

(36)
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Software Demo

Demo

Features

Total Features

39 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          44

          Very Good

          0

          Good

          1

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          InvoiceBerry stands out as a reliable and user-friendly invoicing software, tailor-made for small businesses, freelancers, and entrepreneurs. Its intuitive interface simplifies the process of ...Read more

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          • User-friendly interface that simplifies invoice creation, even for non-technical users.

          • Allows sending invoices directly via email, saving time for frequent users like sales representatives.

          • Effective all-in-one platform for managing invoices, expenses, and client tracking.

          • Seamlessly integrates with payment gateways like PayPal, speeding up payment processing.

          • The free version has restrictive client limits, often requiring an upgrade for broader use.

          • Pushy upgrade prompts and unclear limitations may frustrate free-tier users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          Settings page to access your Integrations

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SherpaDesk and InvoiceBerry offer a Free Trial.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          InvoiceBerry is designed for Freelancers, Medium Business and Small Business.

          The starting price of SherpaDesk begins at $9per Tech, while pricing details for InvoiceBerry are unavailable.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Some top alternatives to InvoiceBerry includes Invoice Ninja, Invoiced, InvoiceOcean, Invoicera, Invoicely, Invoice2go, Invoicy, Invoicebus, Simple Invoices and Billin.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].