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Compare SherpaDesk vs Invoice2go

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Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Invoice2go is cloud-based billing and invoice software that lets you manage all your billing—online or offline. It's easy to set up, use, and manage, and it works with your existing ... Read More

Entry Level Pricing
  • Starts from $9
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.8/10

User Ratings

4.5

(34)
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Software Demo

Demo

Features

Total Features

39 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Pagesherpadesk pricinginvoice2go pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          35

          Very Good

          13

          Good

          2

          Poor

          1

          Terible

          2

          Expert's Review generated by AI

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Invoice2go is a user-friendly and adaptable invoicing tool that has gained popularity among small businesses and freelancers for its efficiency and convenience. Its standout features include the ...Read more

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          • Simplifies invoicing with an intuitive, user-friendly interface, accessible on multiple platforms (mobile and desktop).

          • Enables quick, customizable invoice creation, including templates and real-time updates, enhancing a professional appearance.

          • Supports mobile functionality, allowing business management on the go, saving time and improving flexibility.

          • Facilitates streamlined billing and payments, including integration with PayPal and credit card systems.

          • High subscription costs and plan limitations (e.g., client and invoice limits) make it less suitable for smaller businesses or basic needs.

          • Some important features, such as overdue invoice notifications and detailed functionality for lower plans, are absent or require costly upgrades.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SherpaDesk and Invoice2go offer a Free Trial.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Invoice2go is designed for Freelancers, Medium Business and Small Business.

          The starting price of SherpaDesk begins at $9per Tech, while pricing details for Invoice2go are unavailable.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Some top alternatives to Invoice2go includes Quickbooks, Xero, Invoiced, InvoiceBerry, Invoicely, Moon Invoice, Simple Invoices, Billin, CloudBooks and Invoice Simple.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].