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Setmore vs Genbook Comparison

Last updated:

Setmore

4.6(2,489 reviews)

Starting at $5 /User/Month

  • Freelancers
  • Medium Business

Setmore is an appointment scheduling software built for businesses. It makes it easy to convert your website visitors into bookings. It allows you to manage staff and service information, as well as estimates, appointmen…

Genbook

4.7(303 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Genbook is powerful, cost-effective software specially designed for spas and salons to manage bookings, service orders, and more. Whether you want a simple appointment calendar or a powerful scheduling system, Genbook is…

Genbook leads on user satisfaction with a 4.7-star rating across 303 reviews.

Setmore vs Genbook — at a glance

FeatureSetmoreGenbook
Rating4.6 / 54.7 / 5
Reviews2,489303
Starting price$5 /User/Month$25 /Month
Free trial No Yes
Free version No No
Best forFreelancers, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryAppointment Scheduling SoftwareAppointment Scheduling Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Data residencyUS

Key differences between Setmore and Genbook

  • Pricing: Setmore starts at $5 /User/Month, while Genbook starts at $25 /Month.
  • Free trial: Genbook offers a free trial; Setmore does not.
  • Target audience: Setmore is built for Freelancers and Medium Business, while Genbook targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Genbook scores higher with a 4.7-star average.
  • Deployment: Setmore supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Genbook supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Setmore vs Genbook — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Setmore - Appointment Scheduling Software
Talk to an expert
Talk to an expert
Genbook - Appointment Scheduling Software

Genbook

Migrated to Booksy

Compare Booksy
Compare Booksy

Biggest differences

Start here before you go deeper into features.

Setmore

Best for

Freelancers, Medium Business, Small Business

Genbook

Best for spas and salons needing simple, cost-effective appointment scheduling.

Choose if
  • You run a small spa or salon seeking streamlined booking management.
  • You want automated appointment reminders to reduce no-shows efficiently.
  • You prefer an easy-to-use interface tailored for budget-conscious small businesses.
Consider alternatives if
  • Your business requires highly customizable or complex scheduling workflows.
  • You need highly responsive and reliable customer support for critical issues.

Setmore typically suits Freelancers and Medium Business. Genbook tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Setmore is an appointment scheduling software built for businesses. It makes it easy to convert your website visitors into bookings. It allows you to manage staff and service information, ... Read More about Setmore

Genbook is powerful, cost-effective software specially designed for spas and salons to manage bookings, service orders, and more. Whether you want a simple appointment calendar or a ... Read More about Genbook

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Starts from $25 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

FreelancersSmall Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Setmore and Genbook Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Setmore and Genbook on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • $25 , Billed Yearly

      Pricing Plans

      • Free

        • Up to 4 users

        • Unlimited appointments

        • Email reminders

        Show more +

      • Premium

        • Up to 2 users

        • SMS reminders

        • Two-way calendar sync

        Show more +

      • Pro

        • For 3+ Users

        • Includes features of Premium plan at a better rate for larger teams

      • Solo

        • 1 User

        • Perfect for the solo-entrepreneur

        • Unlimited text and email communications

        Show more +

      • Team

        • For 2-5 users

        • Perfect for entrepreneurs with a team of up to 5 users

        • Includes All plan features

      • Company

        • 6-12 users

        • Perfect for entrepreneurs of established businesses with more than 6 usersIncludes All plan features

      Pricing Page

      Setmore pricing
      Genbook pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US

      Setmore User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2097

      13

      4

      1

      0

      15

      9

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 2115 reviews, with consistently positive feedback.

      What buyers like

      • Effective and prompt customer support, providing thorough assistance and guidance.
      • Easy-to-use interface with clutter-free workspace and intuitive design.
      • Valuable insights and suggestions provided during onboarding sessions for business optimization.

      Common complaints

      • Possible complexity for beginners due to the richness of features without adequate support.
      • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.

      Buyer sentiment

      Overall positive sentiment highlights ease of use and efficiency, tempered by concerns over support and flexibility.

      What buyers like

      • Ease of use
      • Appointment management efficiency
      • Automated reminders

      Common complaints

      • Customer support issues
      • Limited rebooking flexibility

      Pros and Cons

      • Effective and prompt customer support, providing thorough assistance and guidance.

      • Easy-to-use interface with clutter-free workspace and intuitive design.

      • Valuable insights and suggestions provided during onboarding sessions for business optimization.

      • Possible complexity for beginners due to the richness of features without adequate support.

      • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.

      • Simplifies appointment scheduling and booking processes

      • User-friendly interface with easy navigation

      • Automated appointment reminders reduce no-shows

      • Lack of comprehensive guides or tutorials for new users

      • Customer support responsiveness and reliability issues

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Setmore and Genbook in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Setmore or Genbook?
      Genbook edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Setmore and Genbook offer a free trial?
      Genbook offers a free trial. Setmore does not.
      What is the starting price of Setmore vs Genbook?
      Setmore starts at $5 /User/Month. Genbook starts at $25 /Month.
      What are the top alternatives to Setmore?
      Top alternatives to Setmore include Appointy, FreeBusy, Acuity Scheduling, Calendly, Square Appointments.
      What are the top alternatives to Genbook?
      Top alternatives to Genbook include Appointy, Setmore, Calendly, Square Appointments, SuperSaaS.

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