ServiceWorks vs FieldAssist vs Bigin by Zoho CRM Comparison
ServiceWorks
Starting at $29 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ServiceWorks is the ultimate field service software for small to enterprise businesses. It's a total customer lifecycle solution, from acquisition, customer care, and maintenance work orders before an annual contract ren…
FieldAssist
Starting at Contact for pricing
- Large Enterprises
- Medium Business
FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales representatives are given access…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
ServiceWorks vs FieldAssist vs Bigin by Zoho CRM — at a glance
| Feature | ServiceWorks | FieldAssist | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | — | 4.6 / 5 |
| Reviews | — | — | 294 |
| Starting price | $29 /Month | Contact for pricing | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Field Service Management Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | SOC 2 | SOC 2 | — |
| Data residency | Global | US | Global |
Key differences between ServiceWorks and FieldAssist
- Pricing: ServiceWorks starts at $29 /Month. FieldAssist pricing is not publicly listed.
- Free trial: ServiceWorks offers a free trial; FieldAssist does not.
- Target audience: ServiceWorks is built for Freelancers / Consultants and Large Enterprises, while FieldAssist targets Large Enterprises and Medium Business.
- Deployment: ServiceWorks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FieldAssist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ServiceWorks vs FieldAssist vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Small Business
ServiceWorks typically suits Freelancers / Consultants and Large Enterprises. FieldAssist tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ServiceWorks is the ultimate field service software for small to enterprise businesses. It's a total customer lifecycle solution, from acquisition, customer care, and maintenance work ... Read More about ServiceWorks | FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales ... Read More about FieldAssist | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.3/10 | Not Available | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ServiceWorks, FieldAssist and Bigin by Zoho CRM Compare on Features?
Total Features | 11 Features | 7 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ServiceWorks, FieldAssist and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
ServiceWorks vs FieldAssist User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Bisleri  Haldirams Nagpur  Modi Revlon |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ServiceWorks or FieldAssist?
- ServiceWorks and FieldAssist are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do ServiceWorks and FieldAssist offer a free trial?
- ServiceWorks offers a free trial. FieldAssist does not.
- What is the starting price of ServiceWorks vs FieldAssist?
- ServiceWorks starts at $29 /Month. FieldAssist starts at Contact for pricing.
- What are the top alternatives to ServiceWorks?
- Top alternatives to ServiceWorks include Service Fusion, Housecall Pro, Smart Service, FieldAware, ServiceTitan.
- What are the top alternatives to FieldAssist?
- Top alternatives to FieldAssist include Bigin by Zoho CRM, Bizom, ZooM SFA, Salesforce Sales Cloud, B2B Salesfuel.