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ServicePRO vs Hipporello Comparison

Last updated:

ServicePRO

3.9(27 reviews)

Starting at $22 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointment…

Hipporello

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized interface, email ticketing, Knowledge…

ServicePRO leads on user satisfaction with a 3.9-star rating across 27 reviews.

SpotSaaS Analysis

ServicePROHipporello

The core difference between ServicePRO and Hipporello is that ServicePRO has a clear pricing structure, while Hipporello lacks detailed pricing information. Ideal buyers for ServicePRO are those seeking an affordable service management solution, whereas Hipporello may appeal to businesses looking for flexible pricing options.

- Affordable service management solution - Clear pricing at $22 - Suitable for various business sizes - User-friendly interface - Focus on service optimization - Ideal for cost-conscious buyers

- Flexible pricing options - Targeted at diverse business needs - Emphasis on customer engagement - Customizable features - Integration capabilities - Best for companies seeking adaptability

ServicePRO vs Hipporello — at a glance

FeatureServicePROHipporello
Rating3.9 / 5
Reviews27
Starting price$22 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryService Desk SoftwareService Desk Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud
API
Support modesOnlineOnline
CertificationsSOC 2
Data residencyUSGlobal

Key differences between ServicePRO and Hipporello

  • Pricing: ServicePRO starts at $22 /User/Month. Hipporello pricing is not publicly listed.
  • Free trial: ServicePRO offers a free trial; Hipporello does not.
  • Deployment: ServicePRO supports SaaS/Web/Cloud, Mobile - Android; Hipporello supports SaaS/Web/Cloud.

ServicePRO vs Hipporello — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ServicePRO - Service Desk Software
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Talk to an expert
Hipporello - Service Desk Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ServicePRO

Best for

Large Enterprises, Medium Business, Small Business

Hipporello

Best for

Large Enterprises, Medium Business, Small Business

ServicePRO typically suits Large Enterprises and Medium Business. Hipporello tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More about ServicePRO

Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized ... Read More about Hipporello

Entry Level Pricing

  • Starts from $22
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.9

(27)
Get pricing help
Get pricing help

Software Demo

Demo

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Compare ServicePRO and Hipporello on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $22
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ServicePRO pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      ServicePRO User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2

      5

      2

      1

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 11 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Easy to use interface, making it accessible for both new users and administrators.
      • Allows for customization to specific ticket types and tasks, with satisfactory reports.
      • Centralizes all information in one place, enhancing workflow efficiency and communication.

      Common complaints

      • Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.
      • Performance issues encountered when adding features, impacting overall system functionality.
      • Limited Marketplace selection for additional apps and connectors, restricting the scope of advanced functionalities.

      What buyers like

      • User-friendly interface
      • Quick setup process
      • Email ticketing system

      Common complaints

      • Limited scalability for larger teams
      • Basic reporting features
      • Fewer integrations available

      Pros and Cons

      • Designed specifically for field service, enhancing relevance.

      • Real-time access improves technician efficiency on-site.

      • Integrated communication tools streamline customer interactions.

      • May not cater well to non-field service industries.

      • User interface could benefit from modernization.

      • Intuitive design makes it easy for teams to adopt.

      • Quick setup allows for immediate use without extensive training.

      • May lack advanced features for larger organizations.

      • Limited reporting capabilities could hinder analysis.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Veale Wasbrough Vizards

      Veale Wasbrough Vizards

      The Withlacoochee River Electric Cooper

      The Withlacoochee River Electric Cooper

      The Pennine Acute Hospitals NHS

      The Pennine Acute Hospitals NHS

      No Customers information available.

      Media and Screenshots

      Screenshots

      Templates

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ServicePRO or Hipporello?
      ServicePRO edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ServicePRO and Hipporello offer a free trial?
      ServicePRO offers a free trial. Hipporello does not.
      What is the starting price of ServicePRO vs Hipporello?
      ServicePRO starts at $22 /User/Month. Hipporello starts at Contact for pricing.
      What are the top alternatives to ServicePRO?
      Top alternatives to ServicePRO include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.
      What are the top alternatives to Hipporello?
      Top alternatives to Hipporello include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk.

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