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SentimentSnap vs GrowthScore vs Zonka Feedback Comparison

Last updated:

SentimentSnap

Starting at $19.95 /Month

  • Medium Business
  • Small Business

SentimentSnap software is a powerful platform designed to help businesses, both small and medium, quickly and easily capture customer feedback. Our unique code printing capabilities and customized form design templates m…

GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It su…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…

GrowthScore leads on user satisfaction with a 4.2-star rating across 7 reviews.

SentimentSnap vs GrowthScore vs Zonka Feedback — at a glance

FeatureSentimentSnapGrowthScoreZonka Feedback
Rating4.2 / 54.7 / 5
Reviews7130
Starting price$19.95 /Month$19 /Month$24 /Month
Free trial No Yes Yes
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between SentimentSnap and GrowthScore

  • Pricing: SentimentSnap starts at $19.95 /Month, while GrowthScore starts at $19 /Month.
  • Free trial: GrowthScore offers a free trial; SentimentSnap does not.
  • Target audience: SentimentSnap is built for Medium Business and Small Business, while GrowthScore targets Large Enterprises and Medium Business.
  • Deployment: SentimentSnap supports SaaS/Web/Cloud; GrowthScore supports SaaS/Web/Cloud.

Compare SentimentSnap vs GrowthScore vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SentimentSnap - Reputation Management Software
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Talk to an expert
GrowthScore - NPS Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this SentimentSnap vs GrowthScore vs Zonka Feedback comparison

Get the full side-by-side as a PDF — these picks plus the top Reputation Management Software tools, with verified ratings, pricing and features.

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  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

SentimentSnap

Best for

Medium Business, Small Business

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SentimentSnap typically suits Medium Business and Small Business. GrowthScore tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SentimentSnap software is a powerful platform designed to help businesses, both small and medium, quickly and easily capture customer feedback. Our unique code printing capabilities and ... Read More about SentimentSnap

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or ... Read More about GrowthScore

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $19.95
  • Starts from $19
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

7.2/10

8.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

GrowthScore has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do SentimentSnap, GrowthScore and Zonka Feedback Compare on Features?

Total Features

3 Features

12 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare SentimentSnap, GrowthScore and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19.95
        • $19
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        SentimentSnap pricing
        GrowthScore pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        SentimentSnap vs GrowthScore User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        4.2

        (based on 7 reviews)

        Rating Distribution

        No reviews available for this product

        0

        0

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Quick customer feedback capture
        • Customizable templates
        • Live sentiment analysis

        Common complaints

        • Limited to small and medium businesses
        • Basic analytics features
        • No advanced reporting

        Buyer sentiment

        Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

        What buyers like

        • Multi-channel feedback collection
        • Actionable insights
        • NPS measurement accuracy

        Common complaints

        • Pricing transparency
        • Limited user reviews

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Customizable templates streamline feedback collection.

        • Live sentiment analysis provides immediate insights.

        • Accessible from any device for convenience.

        • May lack advanced analytics features.

        • Limited to smaller businesses.

        • Multi-channel customer feedback collection

        • Actionable insights for business decision making

        • Strong Net Promoter Score measurement capabilities

        • Limited publicly available pricing information

        • Smaller user base with only 7 ratings

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used SentimentSnap, GrowthScore, or Zonka Feedback? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        SentimentSnap screenshot

        5 Screenshots

        screenshot

        3 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SentimentSnap or GrowthScore?
        GrowthScore edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SentimentSnap and GrowthScore offer a free trial?
        GrowthScore offers a free trial. SentimentSnap does not.
        What is the starting price of SentimentSnap vs GrowthScore?
        SentimentSnap starts at $19.95 /Month. GrowthScore starts at $19 /Month.
        What are the top alternatives to SentimentSnap?
        Top alternatives to SentimentSnap include ReviewBuzz, Reputation.com, Trustpilot, Critique, Guestmeter.
        What are the top alternatives to GrowthScore?
        Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.