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Second CRM vs RAYNET CRM vs Bigin by Zoho CRM Comparison

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Second CRM

3.5(2 reviews)

Starting at $4.25 /User/Month

  • Large Enterprises
  • Medium Business

Second CRM is a customer relationship management platform for multi-channel businesses that need a single unified view of customer data across sales, support, and e-commerce touchpoints. It gives teams one-click access t…

RAYNET CRM

4.4(21 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

RAYNET CRM is a CRM for sales professionals and team managers who need a clear overview of deals, contacts, and pipeline activity without a steep learning curve. It provides customizable fields, a calendar system, and a…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

RAYNET CRM leads on user satisfaction with a 4.4-star rating across 21 reviews.

Second CRM vs RAYNET CRM vs Bigin by Zoho CRM — at a glance

FeatureSecond CRMRAYNET CRMBigin by Zoho CRM
Rating3.5 / 54.4 / 54.6 / 5
Reviews221294
Starting price$4.25 /User/Month$25 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyUSUSGlobal

Key differences between Second CRM and RAYNET CRM

  • Pricing: Second CRM starts at $4.25 /User/Month, while RAYNET CRM starts at $25 /User/Month.
  • Free trial: RAYNET CRM offers a free trial; Second CRM does not.
  • Target audience: Second CRM is built for Large Enterprises and Medium Business, while RAYNET CRM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: RAYNET CRM scores higher with a 4.4-star average.
  • Deployment: Second CRM supports SaaS/Web/Cloud; RAYNET CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Second CRM vs RAYNET CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Second CRM - CRM Software
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RAYNET CRM - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Second CRM

Best for

Large Enterprises, Medium Business, Small Business

RAYNET CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Second CRM typically suits Large Enterprises and Medium Business. RAYNET CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Second CRM is a customer relationship management platform for multi-channel businesses that need a single unified view of customer data across sales, support, and e-commerce touchpoints. It ... Read More about Second CRM

RAYNET CRM is a CRM for sales professionals and team managers who need a clear overview of deals, contacts, and pipeline activity without a steep learning curve. It provides customizable ... Read More about RAYNET CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $4.25 , Billed Yearly
  • Starts from $25
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.5/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.5

(2)

4.4

(21)

4.57

(294)
Get pricing help
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Software Demo

Demo

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How do Second CRM, RAYNET CRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Second CRM, RAYNET CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $4.25 , Billed Yearly
        • $25
        • $7 , Billed Yearly

        Pricing Plans

        • Second CRM Foundation

          • Centralize Customer Database

          • Plan and Track Customer interactions

          • Calendaring and Reminders

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Second CRM pricing
        RAYNET CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Second CRM vs RAYNET CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        0

        2

        0

        0

        0

        32

        8

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Second CRM provides a single view of all customer data, improving decision-making and workflow.
        • Teams can work with a common language, enhancing collaboration and efficiency.
        • Quick access to contextually relevant information makes it easier to serve customers.

        Common complaints

        • Initial setup may be time-consuming for larger teams or businesses with complex workflows.
        • New users may experience a learning curve when first getting started with the platform.
        • While useful, advanced customization might be limited without technical expertise.

        Buyer sentiment

        Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

        What buyers like

        • Clear and clean interface praised by non-technical users.
        • Customer support is responsive and users report feeling part of the community.
        • 360-degree customer view with full interaction history and business process tracking.

        Common complaints

        • Advanced features are underused by some users, suggesting a learning curve for full adoption.
        • Automation for complex workflows is limited compared to larger CRM platforms.
        • New users may need additional training to use the platform to its full capacity.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Offers a comprehensive view of customer interactions.

        • Facilitates better communication among team members.

        • Contextual insights drive informed decision-making.

        • Customization may be limited for specific needs.

        • New users might find it complex initially.

        • Offers a complete suite for managing customer interactions.

        • Integrates marketing and sales processes seamlessly.

        • User-friendly design facilitates quick adoption.

        • Customization may not meet all specific needs.

        • Pricing could be a barrier for smaller companies.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Second CRM, RAYNET CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        McDonald's

        McDonald's

        Malaysiakini

        Malaysiakini

        MDEC

        MDEC

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Kanban screenshot

        7 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Second CRM or RAYNET CRM?
        RAYNET CRM edges out the other on user ratings (4.4 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Second CRM and RAYNET CRM offer a free trial?
        RAYNET CRM offers a free trial. Second CRM does not.
        What is the starting price of Second CRM vs RAYNET CRM?
        Second CRM starts at $4.25 /User/Month. RAYNET CRM starts at $25 /User/Month.
        What are the top alternatives to Second CRM?
        Top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to RAYNET CRM?
        Top alternatives to RAYNET CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.