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ScreenMeet vs Zoho Assist Comparison

Last updated:

ScreenMeet

4.9(9 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with you or somewhere around the glo…

Zoho Assist

4.5(1,074 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever it is - allowing you to easily a…

ScreenMeet leads on user satisfaction with a 4.9-star rating across 9 reviews.

SpotSaaS Analysis

ScreenMeetZoho Assist

The core difference lies in the target use case: ScreenMeet is tailored for general screen sharing needs in medium-sized teams, while Zoho Assist focuses specifically on IT support and management for mid-to-large companies. Ideal buyers for ScreenMeet are teams needing straightforward screen sharing, whereas Zoho Assist is best suited for IT professionals requiring robust remote support tools.

- Best for secure, easy real-time screen sharing. - Ideal for medium-sized teams (50-500 employees). - Strong focus on customer support and IT services. - Emphasizes end-to-end encryption for security. - Suitable for various industries including SaaS and Education. - Great for roles like Sales Managers and Product Managers.

- Best for secure remote IT support and management. - Targeted at mid-to-large companies (50-500 employees). - Designed for IT technicians and system administrators. - Offers end-to-end encryption for secure access. - Serves industries like Healthcare and Remote Work Solutions. - Priced at $10, making it accessible for larger teams.

ScreenMeet vs Zoho Assist — at a glance

FeatureScreenMeetZoho Assist
Rating4.9 / 54.5 / 5
Reviews91,074
Starting priceContact for pricing$10 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between ScreenMeet and Zoho Assist

  • Pricing: Zoho Assist starts at $10 /User/Month. ScreenMeet pricing is not publicly listed.
  • Target audience: ScreenMeet is built for Large Enterprises and Medium Business, while Zoho Assist targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: ScreenMeet scores higher with a 4.9-star average.
  • Deployment: ScreenMeet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Zoho Assist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ScreenMeet vs Zoho Assist — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ScreenMeet
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Zoho Assist - Remote Access Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ScreenMeet

Best for secure, easy real-time screen sharing in medium-sized teams.

Choose if
  • You need simple, low-complexity remote access for customer support or IT teams.
  • Your team values strong security with end-to-end encryption for remote sessions.
  • You want a user-friendly interface that requires minimal training for quick adoption.
Consider alternatives if
  • Your company requires extensive customization or complex enterprise-grade workflows.
  • You are a very small business with minimal remote collaboration needs.

Zoho Assist

Best for secure, easy remote IT support and management in mid-to-large companies.

Choose if
  • You need simple, secure remote access with end-to-end encryption for IT support.
  • Your team consists of IT technicians or system administrators requiring instant troubleshooting.
  • You want centralized management tailored for mobile and distributed workforce environments.
Consider alternatives if
  • Your organization requires extensive third-party app integrations and a rich marketplace.
  • You need advanced team activity tracking for large virtual or social media teams.

ScreenMeet: Best for secure, easy real-time screen sharing in medium-sized teams. Zoho Assist: Best for secure, easy remote IT support and management in mid-to-large companies.

Description

ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with ... Read More about ScreenMeet

Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More about Zoho Assist

Entry Level Pricing

  • Not Available
  • Starts from $10 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.6/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

4.9

(9)

Best Company Size

50-500 employeesMedium business
50-500 employeesLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ScreenMeet

  • Seamless Collaboration: With ScreenMeet, your team can effortlessly connect in real-time, allowing for instant screen sharing and collaboration. Managers will appreciate how quickly issues can be resolved, fostering a more productive environment.
  • User-Friendly Interface: The intuitive design makes it easy for anyone to start or join a session without the need for extensive training. This accessibility ensures that even non-technical team members can participate actively in discussions.
  • Secure and Reliable: ScreenMeet prioritizes security with end-to-end encryption, giving administrators peace of mind when sharing sensitive information. Your data is protected, allowing you to focus on what really matters—your business.

Zoho Assist

  • Seamless Remote Support: Zoho Assist enables teams to provide instant remote support, allowing administrators to troubleshoot issues without being physically present. This means faster resolutions and happier clients.
  • User-Friendly Interface: With its intuitive design, both managers and support staff can easily navigate the platform. You’ll find that training new team members takes minimal time, enhancing overall productivity.
  • Robust Security Measures: Your data security is a top priority. Zoho Assist employs end-to-end encryption, ensuring that sensitive information remains protected during remote sessions—instilling confidence in your clients and staff alike.
Best fit

Best fit

ScreenMeet

  • 50-500 employees.
  • Industries: SaaS, Consulting, Customer Support, IT Services, Education.
  • Job Titles: Sales Managers, Customer Success Managers, IT Support Specialists, Technical Account Managers, Product Managers.

Zoho Assist

  • 50-500 employees.
  • Industries: IT Support, Managed Services, Healthcare, Education, Remote Work Solutions, and Software Development.
  • Job Titles: IT Support Technicians, System Administrators, Help Desk Representatives, Remote Support Specialists, and Technical Consultants.
Watchouts

Reasons buyers look elsewhere

ScreenMeet

  • Users may seek alternatives to ScreenMeet if they require more advanced features, such as integration with specific project management tools or enhanced video conferencing capabilities that better suit their workflow.
  • Budget-conscious individuals or businesses might explore other options that offer similar functionalities at a lower price point, allowing them to save costs while still maintaining effective remote collaboration.
  • Organizations with stringent security requirements may look for alternatives that provide additional encryption or compliance features, ensuring that sensitive data is protected during virtual meetings and screen sharing sessions.

Zoho Assist

  • Users may seek alternatives to Zoho Assist due to its pricing structure, as some organizations find more cost-effective remote support solutions that better fit their budget and feature requirements.
  • Certain businesses might require advanced features or integrations not available in Zoho Assist, prompting them to explore options that offer enhanced capabilities tailored to their specific needs.
  • Organizations with unique compliance or security requirements may look for alternatives that provide more robust data protection measures or adhere to specific industry standards beyond what Zoho Assist offers.

Software Demo

Demo

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How do ScreenMeet and Zoho Assist Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Compare ScreenMeet and Zoho Assist on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $10 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • 1 Remote Support Technician

        • 5 Unattended Computers

        • Instant Chat

        Show more +

      • Standard (Remote Support)

        • Includes features of Free plan, plus

        • File Transfer

        • Multi Monitor Navigation

        Show more +

      • Professional (Remote Support)

        • Includes features of Standard plan, plus

        • Mobile Apps (iOS, Android)

        • Schedule Sessions

        Show more +

      • Browse all pricing plans

      Pricing Page

      ScreenMeet pricing
      Zoho Assist pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ScreenMeet User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      0

      0

      0

      0

      2128

      40

      3

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users highly appreciate ScreenMeet’s ease of use, security, and real-time collaboration capabilities.

      What buyers like

      • Ease of use
      • Security
      • Real-time collaboration

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Buyer sentiment

      Overall, buyers appreciate Zoho Assist for its ease of use, secure remote access, and effective support capabilities, though some desire more advanced features and integrations.

      What buyers like

      • Ease of use
      • Security and encryption
      • Remote support efficiency

      Common complaints

      • Limited marketplace integrations
      • Lack of advanced tracking features

      Pros and Cons

      • Real-time screen sharing enabling seamless collaboration

      • User-friendly interface requiring minimal training

      • Strong security with end-to-end encryption

      • Limited information on advanced customization options

      • Potentially less suitable for very large enterprises requiring complex workflows

      • Easy and friendly to use with no complicated operations, suitable for beginners

      • Seamless remote support enabling instant troubleshooting without physical presence

      • Robust security with end-to-end encryption ensuring data protection during sessions

      • Feature richness and customization can be intimidating for newcomers without proper support

      • Limited selection in the Marketplace for additional apps and connectors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      ScreenMeet Support Demo - ScreenMeet Support within SFDC

      2 Screenshots

      Microsoft Teams Integration screenshot

      7 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to ScreenMeet and Zoho Assist in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ScreenMeet or Zoho Assist?
      ScreenMeet edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ScreenMeet and Zoho Assist offer a free trial?
      Yes, both ScreenMeet and Zoho Assist offer a free trial.
      What is the starting price of ScreenMeet vs Zoho Assist?
      ScreenMeet starts at Contact for pricing. Zoho Assist starts at $10 /User/Month.
      What are the top alternatives to ScreenMeet?
      Top alternatives to ScreenMeet include Splashtop Remote Support, BeyondTrust Remote Support, Splashtop Business Access, RemotePC, ISL Online.
      What are the top alternatives to Zoho Assist?
      Top alternatives to Zoho Assist include VNC Connect, RescueAssist, TeamViewer, ShowMyPC, ISL Online.

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