ScreenMeet vs BeyondTrust Remote Support vs ConnectWise Control Comparison
ScreenMeet
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with you or somewhere around the glo…
BeyondTrust Remote Support
Starting at $2,097 /Year
- Free Trial
- Large Enterprises
- Medium Business
BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
ScreenMeet leads on user satisfaction with a 4.9-star rating across 9 reviews.
ScreenMeet vs BeyondTrust Remote Support vs ConnectWise Control — at a glance
| Feature | ScreenMeet | BeyondTrust Remote Support | ConnectWise Control |
|---|---|---|---|
| Rating | 4.9 / 5 | 4.6 / 5 | 4.5 / 5 |
| Reviews | 9 | 418 | 3,817 |
| Starting price | Contact for pricing | $2,097 /Year | $33 /month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | Global | US | Global |
Key differences between ScreenMeet and BeyondTrust Remote Support
- Pricing: BeyondTrust Remote Support starts at $2,097 /Year. ScreenMeet pricing is not publicly listed.
- User satisfaction: ScreenMeet scores higher with a 4.9-star average.
- Deployment: ScreenMeet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare ScreenMeet vs BeyondTrust Remote Support vs ConnectWise Control — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, easy real-time screen sharing in medium-sized teams.
- You need simple, low-complexity remote access for customer support or IT teams.
- Your team values strong security with end-to-end encryption for remote sessions.
- You want a user-friendly interface that requires minimal training for quick adoption.
- Your company requires extensive customization or complex enterprise-grade workflows.
- You are a very small business with minimal remote collaboration needs.
Best for secure, cross-platform remote IT support with extensive session monitoring.
- You need robust security with session recording and auditing capabilities.
- Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
- You want the option to host the remote support server on-premises for control.
- Your organization demands rapid updates for the latest operating system releases.
- Your support heavily relies on iOS device connectivity and management.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
ScreenMeet: Best for secure, easy real-time screen sharing in medium-sized teams. BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring.
Description | ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with ... Read More about ScreenMeet | BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.3/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employeesMedium business | 50-500 employees501-5,000 employees | 10-500 employeesMedium to Large Enterprises |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Collaboration: With ScreenMeet, your team can effortlessly connect in real-time, allowing for instant screen sharing and collaboration. Managers will appreciate how quickly issues can be resolved, fostering a more productive environment.
- User-Friendly Interface: The intuitive design makes it easy for anyone to start or join a session without the need for extensive training. This accessibility ensures that even non-technical team members can participate actively in discussions.
- Secure and Reliable: ScreenMeet prioritizes security with end-to-end encryption, giving administrators peace of mind when sharing sensitive information. Your data is protected, allowing you to focus on what really matters—your business.
- Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
- Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
- Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
- Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
- Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
Best fit
- 50-500 employees.
- Industries: SaaS, Consulting, Customer Support, IT Services, Education.
- Job Titles: Sales Managers, Customer Success Managers, IT Support Specialists, Technical Account Managers, Product Managers.
- 50 to 5,000 employees.
- Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
- Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Reasons buyers look elsewhere
- Users may seek alternatives to ScreenMeet if they require more advanced features, such as integration with specific project management tools or enhanced video conferencing capabilities that better suit their workflow.
- Budget-conscious individuals or businesses might explore other options that offer similar functionalities at a lower price point, allowing them to save costs while still maintaining effective remote collaboration.
- Organizations with stringent security requirements may look for alternatives that provide additional encryption or compliance features, ensuring that sensitive data is protected during virtual meetings and screen sharing sessions.
- Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
- Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
- Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.
- Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
- A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
- Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.
Software Demo
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How do ScreenMeet, BeyondTrust Remote Support and ConnectWise Control Compare on Features?
Total Features | 7 Features | 7 Features | 6 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare ScreenMeet, BeyondTrust Remote Support and ConnectWise Control on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US | 🌐 Global |
ScreenMeet vs BeyondTrust Remote Support User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users highly appreciate ScreenMeet’s ease of use, security, and real-time collaboration capabilities. What buyers like
Common complaints
| Buyer sentiment Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks. What buyers like
Common complaints
| Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  2 Screenshots |  8 Screenshots |  12 Screenshots |
|---|---|---|---|
Videos |  3 Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ScreenMeet or BeyondTrust Remote Support?
- ScreenMeet edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ScreenMeet and BeyondTrust Remote Support offer a free trial?
- Yes, both ScreenMeet and BeyondTrust Remote Support offer a free trial.
- What is the starting price of ScreenMeet vs BeyondTrust Remote Support?
- ScreenMeet starts at Contact for pricing. BeyondTrust Remote Support starts at $2,097 /Year.
- What are the top alternatives to ScreenMeet?
- Top alternatives to ScreenMeet include Splashtop Remote Support, BeyondTrust Remote Support, Splashtop Business Access, RemotePC, ISL Online.
- What are the top alternatives to BeyondTrust Remote Support?
- Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.