Scout APM vs New Relic APM vs Icinga Comparison
Scout APM
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Scout APM streamlines troubleshooting by helping developers find & fix performance issues before customers ever see them. With real-time alerting, simple setup, & tracing logic that ties bottlenecks directly to source co…
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
Icinga
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages of a traditional monitoring too…
Scout APM leads on user satisfaction with a 4.7-star rating across 58 reviews.
Scout APM vs New Relic APM vs Icinga — at a glance
| Feature | Scout APM | New Relic APM | Icinga |
|---|---|---|---|
| Rating | 4.7 / 5 | 4.5 / 5 | 4.4 / 5 |
| Reviews | 58 | 382 | 26 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | — | Available | — |
| Support modes | Business Hours, Online | 24/7 (Live rep) | Business Hours |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | GDPR |
| Data residency | US | Global | Global |
Key differences between Scout APM and New Relic APM
- Free trial: New Relic APM offers a free trial; Scout APM does not.
- Target audience: Scout APM is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Scout APM scores higher with a 4.7-star average.
- Deployment: Scout APM supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Scout APM vs New Relic APM vs Icinga — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium dev teams needing simple, low-overhead APM focused on code-level issues.
- You want quick setup with minimal impact on application performance.
- Your primary concerns are memory bloat, N+1 queries, and slow database queries.
- You need real-time alerts and tracing tied directly to source code for fast debugging.
- You require advanced features and integrations for complex enterprise environments.
- You need broad performance monitoring across diverse and specialized application stacks.
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Best for flexible, customizable IT infrastructure and application monitoring.
- You need a monitoring tool that supports custom plugins for tailored solutions.
- Your team requires versatile notification options to promptly address issues.
- You want to combine traditional monitoring with modern IT service management.
- Your organization needs lightweight monitoring with minimal resource consumption.
- You prefer out-of-the-box advanced features without complex setup or configuration.
Scout APM: Best for small to medium dev teams needing simple, low-overhead APM focused on code-level issues. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.
Description | Scout APM streamlines troubleshooting by helping developers find & fix performance issues before customers ever see them. With real-time alerting, simple setup, & tracing logic that ties ... Read More about Scout APM | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM | Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages ... Read More about Icinga |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 9.8/10 | 8.4/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees | 200-5000 employeesMedium Business |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
No key benefits available yet.
- Gain comprehensive visibility into your IT infrastructure with Icinga's real-time monitoring and detailed performance analytics, helping you quickly identify and resolve issues before they affect business operations.
- With its flexible and scalable architecture, Icinga adapts seamlessly to my organization's evolving needs—from small deployments to enterprise-scale monitoring—saving time and resources along the way.
- Icinga's intuitive dashboards and customizable alerts enable administrators and managers alike to stay informed, empowering smarter decision-making with clear insights right at our fingertips.
Best fit
No best-fit guidance available yet.
No best-fit guidance available yet.
- 200 - 5000 employees
- IT Services, SaaS, Fintech, Telecommunications, Consulting
- System Administrators, Network Engineers, IT Operations Managers, DevOps Engineers, Infrastructure Analysts
Reasons buyers look elsewhere
No alternatives guidance available yet.
No alternatives guidance available yet.
- Users might seek alternatives if they prefer simpler setup and configuration, as Icinga can be complex and require significant technical expertise for initial implementation.
- Organizations looking for more intuitive user interfaces or visually richer dashboards may explore alternatives offering enhanced visualization and ease-of-use features.
- Companies requiring extensive built-in integrations with cloud platforms or modern DevOps tools might consider other solutions that offer broader native integration capabilities.
Software Demo
Demo |  Scout APM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | Icinga has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Scout APM, New Relic APM and Icinga Compare on Features?
Total Features | 11 Features | 12 Features | 9 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Scout APM, New Relic APM and Icinga on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
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HIPAA | — | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global | 🌐 Global |
Scout APM vs New Relic APM User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Scout APM for its ease of setup, low overhead, and precise performance issue detection, though some desire more advanced features for complex environments. What buyers like
Common complaints
| Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
| Buyer sentiment Users appreciate Icinga's flexibility, comprehensive monitoring capabilities, and customizable alerts, though some find setup and resource demands challenging. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots |  8 Screenshots |  4 Screenshots |
|---|---|---|---|
Videos | No videos available. |  1 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Scout APM or New Relic APM?
- Scout APM edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Scout APM and New Relic APM offer a free trial?
- New Relic APM offers a free trial. Scout APM does not.
- What is the starting price of Scout APM vs New Relic APM?
- Scout APM starts at Contact for pricing. New Relic APM starts at Contact for pricing.
- What are the top alternatives to Scout APM?
- Top alternatives to Scout APM include Retrace, ManageEngine Applications Manager, Datadog APM, New Relic APM, AppDynamics.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.