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Salesforce vs Workvivo Comparison

Last updated:

Salesforce

4.3(31,400 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…

Workvivo

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team membe…

Salesforce leads on user satisfaction with a 4.3-star rating across 31,400 reviews.

Salesforce vs Workvivo — at a glance

FeatureSalesforceWorkvivo
Rating4.3 / 5
Reviews31,400
Starting price$25 /user/monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareExperience Management Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalUS

Key differences between Salesforce and Workvivo

  • Pricing: Salesforce starts at $25 /user/month. Workvivo pricing is not publicly listed.
  • Free trial: Salesforce offers a free trial; Workvivo does not.
  • Target audience: Salesforce is built for Freelancers / Consultants and Large Enterprises, while Workvivo targets Large Enterprises and Medium Business.
  • Deployment: Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Workvivo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Salesforce vs Workvivo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce - CRM Software
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Talk to an expert
Workvivo - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Salesforce

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Workvivo

Best for enhancing employee communication and team connection.

Choose if
  • You need a platform focused on strengthening colleague relationships.
  • Your goal is to improve internal communication beyond traditional tools.
  • You want to actively engage and reach out to team members effectively.
Consider alternatives if
  • You require detailed analytics or performance management features.
  • You need a solution with verified user ratings and extensive buyer feedback.

Salesforce: Best for medium to large enterprises needing highly customizable CRM solutions. Workvivo: Best for enhancing employee communication and team connection.

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce

Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively ... Read More about Workvivo

Entry Level Pricing

  • Starts from $25 , monthly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce

  • Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
  • Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.
Best fit

Best fit

Salesforce

  • 50 to 10,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Workvivo

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Salesforce

  • Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
  • Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
  • Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.

Workvivo

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Salesforce and Workvivo Compare on Features?

Total Features

10 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce and Workvivo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , monthly
      • Not Available

      Pricing Plans

      • Free Suite

        Free

        • Easy setup with guided onboarding

        • Lead, Account, Contact, and Opportunity

        • Service Case Management & Simple Email Marketing

        Show more +

      • Starter Suite

        $25

        /user/month

        • Everything in Free plus built-in Sales Flows and Lead Routing

        • Email to Case Management

        • Dynamic Email Marketing, Forms, and Analytics

        Show more +

      • Pro Suite

        $100

        /user/month

        • Everything in Starter plus Enhanced Real-Time Chat

        • Sales Quoting and Forecasting

        • Greater Customization, Automation+ Access to AppExchange

        Show more +

      • Not Available

      Pricing Page

      Salesforce pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Salesforce User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      370

      142

      30

      4

      7

      1380

      88

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

      What buyers like

      • Customizability
      • Analytics and reporting
      • Integration capabilities

      Common complaints

      • High cost
      • Steep learning curve

      What buyers like

      • Enhances employee engagement
      • User-friendly interface
      • Strengthens team connections

      Common complaints

      • Limited integration options
      • May lack advanced analytics
      • Not suitable for large enterprises

      Pros and Cons

      • Highly customizable platform tailored to specific industry needs

      • Robust reporting and analytics for data-driven decision-making

      • Extensive integration capabilities with third-party apps and APIs

      • Expensive licensing and additional feature costs

      • Steep learning curve for new or non-technical users

      • Revolutionizes employee communication with a focus on engagement.

      • User-friendly design encourages adoption among employees.

      • Facilitates meaningful relationships within teams.

      • May not support large-scale enterprise needs.

      • Limited integration with existing tools.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      BBVA

      BBVA

      Brunello Cucinelli

      Brunello Cucinelli

      Unilever

      Unilever

      amazon

      amazon

      vmware

      vmware

      NETGEAR

      NETGEAR

      Media and Screenshots

      Screenshots

      Salesforce Adoption Dashboards

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      5 Videos

      video-0

      2 Videos

      Top Alternatives to Salesforce and Workvivo in 2026

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      Related Blogs and Articles for Experience Management Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce or Workvivo?
      Salesforce edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce and Workvivo offer a free trial?
      Salesforce offers a free trial. Workvivo does not.
      What is the starting price of Salesforce vs Workvivo?
      Salesforce starts at $25 /user/month. Workvivo starts at Contact for pricing.
      What are the top alternatives to Salesforce?
      Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
      What are the top alternatives to Workvivo?
      Top alternatives to Workvivo include NuovoTeam, Yammer, Simpplr, Speakap, theEMPLOYEEapp.

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