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Salesforce vs monday sales CRM by monday.com vs Bigin by Zoho CRM Comparison

Last updated:

Salesforce

4.3(31,400 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…

monday sales CRM by monday.com

Starting at $12 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Salesforce leads on user satisfaction with a 4.3-star rating across 31,400 reviews.

Salesforce vs monday sales CRM by monday.com vs Bigin by Zoho CRM — at a glance

FeatureSalesforcemonday sales CRM by monday.comBigin by Zoho CRM
Rating4.3 / 54.3 / 5
Reviews31,400119
Starting price$25 /user/month$12 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobalGlobal

Key differences between Salesforce and monday sales CRM by monday.com

  • Pricing: Salesforce starts at $25 /user/month, while monday sales CRM by monday.com starts at $12 /user/month.
  • Target audience: Salesforce is built for Freelancers / Consultants and Large Enterprises, while monday sales CRM by monday.com targets Large Enterprises and Medium Business.
  • Deployment: Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; monday sales CRM by monday.com supports SaaS/Web/Cloud.

Compare Salesforce vs monday sales CRM by monday.com vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce - CRM Software
Talk to an expert
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Biggest differences

Start here before you go deeper into features.

Salesforce

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

monday sales CRM by monday.com

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce typically suits Freelancers / Consultants and Large Enterprises. monday sales CRM by monday.com tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $12 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
50-500 employees.
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce

  • Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
  • Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.

monday sales CRM by monday.com

  • Streamlined Sales Processes: With monday sales CRM, you’ll experience a more organized approach to managing your sales pipeline. It allows you to easily track leads, opportunities, and customer interactions, ensuring that no potential sale slips through the cracks.
  • Customizable Workflows: You can tailor the platform to fit your team’s unique needs. Whether you're in sales management or administration, monday.com enables you to create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
  • Real-Time Collaboration: Foster seamless communication within your team. The platform’s collaborative features allow for instant updates and feedback, so you're always on the same page with your colleagues and can respond quickly to client needs.
Best fit

Best fit

Salesforce

  • 50 to 10,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

monday sales CRM by monday.com

  • 50-500 employees.
  • Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
  • Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Watchouts

Reasons buyers look elsewhere

Salesforce

  • Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
  • Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
  • Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.

monday sales CRM by monday.com

  • Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
  • Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
  • Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Salesforce, monday sales CRM by monday.com and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce, monday sales CRM by monday.com and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , monthly
        • $12 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Free Suite

          Free

          • Easy setup with guided onboarding

          • Lead, Account, Contact, and Opportunity

          • Service Case Management & Simple Email Marketing

          Show more +

        • Starter Suite

          $25

          /user/month

          • Everything in Free plus built-in Sales Flows and Lead Routing

          • Email to Case Management

          • Dynamic Email Marketing, Forms, and Analytics

          Show more +

        • Pro Suite

          $100

          /user/month

          • Everything in Starter plus Enhanced Real-Time Chat

          • Sales Quoting and Forecasting

          • Greater Customization, Automation+ Access to AppExchange

          Show more +

        • Basic CRM

          $15

          /user/month

          • Unlimited customizable pipelines

          • Unlimited contacts

          • Unlimited boards

          Show more +

        • Standard CRM

          $20

          /user/month

          • Advanced account, contact, & deal management

          • 2-way email integration with Gmail and Outlook

          • Activity management

          Show more +

        • Pro CRM

          $33

          /user/month

          • Sales forecasting

          • Email tracking & automations

          • Google Calendar sync

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesforce pricing
        monday sales CRM by monday.com pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Salesforce vs monday sales CRM by monday.com User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        370

        142

        30

        4

        7

        12

        8

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

        What buyers like

        • Customizability
        • Analytics and reporting
        • Integration capabilities

        Common complaints

        • High cost
        • Steep learning curve

        What buyers like

        • Intuitive drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.
        • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.
        • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

        Common complaints

        • Initial learning curve for some users due to feature depth and customization options.
        • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.
        • Some features may feel incomplete, such as no dedicated support for personal use outside organizational needs.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Highly customizable platform tailored to specific industry needs

        • Robust reporting and analytics for data-driven decision-making

        • Extensive integration capabilities with third-party apps and APIs

        • Expensive licensing and additional feature costs

        • Steep learning curve for new or non-technical users

        • Intuitive drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

        • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.

        • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

        • Initial learning curve for some users due to feature depth and customization options.

        • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        Adobe

        Adobe

        NBC

        NBC

        Coca-Cola

        Coca-Cola

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Salesforce Adoption Dashboards

        3 Screenshots

        Customize board with columns screenshot

        3 Screenshots

        Videos

        video-0

        5 Videos

        video-0

        3 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce or monday sales CRM by monday.com?
        Salesforce edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesforce and monday sales CRM by monday.com offer a free trial?
        Yes, both Salesforce and monday sales CRM by monday.com offer a free trial.
        What is the starting price of Salesforce vs monday sales CRM by monday.com?
        Salesforce starts at $25 /user/month. monday sales CRM by monday.com starts at $12 /user/month.
        What are the top alternatives to Salesforce?
        Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
        What are the top alternatives to monday sales CRM by monday.com?
        Top alternatives to monday sales CRM by monday.com include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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