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Salesforce vs GotoMeeting vs Livestorm Comparison

Last updated:

Salesforce

4.3(31,400 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…

GotoMeeting

4.3(37,471 reviews)

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GotoMeeting is a video conferencing software for small and midsized businesses and enterprise customers. It helps teams share ideas, collaborate on projects, and network at a very low cost.

Livestorm

4.4(693 reviews)

Starting at $88 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It is a powerful webinar platform…

Salesforce vs GotoMeeting vs Livestorm — at a glance

FeatureSalesforceGotoMeetingLivestorm
Rating4.3 / 54.3 / 54.4 / 5
Reviews31,40037,471693
Starting price$25 /user/month$12 /User/Month$88 /Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareVideo Conferencing SoftwareVideo Conferencing Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyGlobalGlobalUS

Key differences between Salesforce and GotoMeeting

  • Pricing: Salesforce starts at $25 /user/month, while GotoMeeting starts at $12 /User/Month.
  • Target audience: Salesforce is built for Freelancers / Consultants and Large Enterprises, while GotoMeeting targets Large Enterprises and Medium Business.
  • Deployment: Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GotoMeeting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Salesforce vs GotoMeeting vs Livestorm — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce - CRM Software
Talk to an expert
Talk to an expert
GotoMeeting - Video Conferencing Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Salesforce

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

GotoMeeting

Best for reliable, high-quality video conferencing in medium to large businesses.

Choose if
  • You need an all-in-one platform combining meetings, desktop sharing, and video conferencing.
  • Your team requires high-quality audio and video for client presentations and enterprise communication.
  • You want 24/7 customer support and intuitive administration tools for managing meetings.
Consider alternatives if
  • Your organization has limited bandwidth or poor internet infrastructure.
  • You prefer lightweight, minimal-installation video tools for quick setup and low resource use.

Livestorm

Best for easy-to-use, browser-based webinars and virtual learning events.

Choose if
  • You need a simple, quick setup for professional webinars or training sessions.
  • Your team values strong customer support and responsive service.
  • You want a fully browser-based platform requiring no downloads for attendees.
Consider alternatives if
  • You require extensive customization of registration pages and webinar room design.
  • Your workflows depend on deep integrations with a wide variety of third-party tools.

Salesforce: Best for medium to large enterprises needing highly customizable CRM solutions. GotoMeeting: Best for reliable, high-quality video conferencing in medium to large businesses.

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce

GotoMeeting is a video conferencing software for small and midsized businesses and enterprise customers. It helps teams share ideas, collaborate on projects, and network at a very low cost. ... Read More about GotoMeeting

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It ... Read More about Livestorm

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $12
  • Starts from $88 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce

  • Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
  • Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.
Best fit

Best fit

Salesforce

  • 50 to 10,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Salesforce

  • Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
  • Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
  • Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.

Livestorm

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Salesforce, GotoMeeting and Livestorm Compare on Features?

Total Features

10 Features

19 Features

15 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce, GotoMeeting and Livestorm on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , monthly
        • $12
        • $88 , Billed Yearly

        Pricing Plans

        • Free Suite

          Free

          • Easy setup with guided onboarding

          • Lead, Account, Contact, and Opportunity

          • Service Case Management & Simple Email Marketing

          Show more +

        • Starter Suite

          $25

          /user/month

          • Everything in Free plus built-in Sales Flows and Lead Routing

          • Email to Case Management

          • Dynamic Email Marketing, Forms, and Analytics

          Show more +

        • Pro Suite

          $100

          /user/month

          • Everything in Starter plus Enhanced Real-Time Chat

          • Sales Quoting and Forecasting

          • Greater Customization, Automation+ Access to AppExchange

          Show more +

        • Not Available
        • Free

          • Up to 30 active contacts/month

          • Up to 20 minutes/session

          • Up to 30 live attendees

          Show more +

        • Pro

          • Up to 500 active contacts/month

          • Up to 4 hours/session

          • Up to 500 live attendees

          Show more +

        • Business

          • Unlimited active contacts

          • Up to 4 hours/session

          • Up to 3,000 live attendees

          Show more +

        • Browse all pricing plans

        Pricing Page

        Salesforce pricing
        GotoMeeting pricing
        Livestorm pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Salesforce vs GotoMeeting User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        370

        142

        30

        4

        7

        1056

        182

        31

        9

        3

        110

        25

        2

        0

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

        What buyers like

        • Customizability
        • Analytics and reporting
        • Integration capabilities

        Common complaints

        • High cost
        • Steep learning curve

        Buyer sentiment

        Users generally appreciate GoToMeeting's all-in-one capabilities and high-quality communication but note occasional connectivity and installation challenges.

        What buyers like

        • Ease of use
        • Audio and video quality
        • Customer support

        Common complaints

        • Network bandwidth consumption
        • Connectivity issues

        Buyer sentiment

        Users generally praise Livestorm for its ease of use, browser-based accessibility, and strong customer support, while noting some limitations in customization and integrations.

        What buyers like

        • Ease of use
        • Customer support
        • Browser-based accessibility

        Common complaints

        • Limited customization
        • Integration limitations

        Pros and Cons

        • Highly customizable platform tailored to specific industry needs

        • Robust reporting and analytics for data-driven decision-making

        • Extensive integration capabilities with third-party apps and APIs

        • Expensive licensing and additional feature costs

        • Steep learning curve for new or non-technical users

        • All-in-one platform for meetings, desktop sharing, and video conferencing

        • High quality audio and video with clear sound

        • Reliable performance with intuitive administration tools

        • High network bandwidth consumption limiting use in low-infrastructure environments

        • Installation can be time-consuming and impact performance

        • Easy to use with intuitive settings enabling quick event setup

        • Browser-based platform requiring no software downloads

        • Excellent and responsive customer support

        • Limited customization options for registration pages and webinar room features

        • Design inconsistencies between registration pages and webinar rooms

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        Gainsight

        Gainsight

        Marketo

        Marketo

        Make a wish

        Make a wish

        WPP

        WPP

        AB Tasty

        AB Tasty

        PayFit

        PayFit

        Media and Screenshots

        Screenshots

        Salesforce Adoption Dashboards

        3 Screenshots

        Collab All

        3 Screenshots

        Videos

        video-0

        5 Videos

        video-0

        2 Videos

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce or GotoMeeting?
        Salesforce and GotoMeeting are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific Video Conferencing Software needs.
        Do Salesforce and GotoMeeting offer a free trial?
        Yes, both Salesforce and GotoMeeting offer a free trial.
        What is the starting price of Salesforce vs GotoMeeting?
        Salesforce starts at $25 /user/month. GotoMeeting starts at $12 /User/Month.
        What are the top alternatives to Salesforce?
        Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
        What are the top alternatives to GotoMeeting?
        Top alternatives to GotoMeeting include Livestorm, Zoom, Cisco Webex Meetings, Google Meet, Zoho Meeting.

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