Agentforce Sales (formerly Salesforce Sales Cloud) vs Convin Comparison
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Convin
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to optimize processes. It provides ad…
Convin leads on user satisfaction with a 4.7-star rating across 369 reviews.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Convin — at a glance
| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Convin |
|---|---|---|
| Rating | 4.5 / 5 | 4.7 / 5 |
| Reviews | 646 | 369 |
| Starting price | $25 /user/month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Conversation Intelligence Software |
| Integrations | 13+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | US |
Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and Convin
- Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Convin pricing is not publicly listed.
- Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Freelancers / Consultants and Large Enterprises, while Convin targets Large Enterprises and Medium Business.
- User satisfaction: Convin scores higher with a 4.7-star average.
- Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Convin supports SaaS/Web/Cloud.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Convin — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Agentforce Sales (formerly Salesforce Sales Cloud)
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
AI-driven conversation intelligence for SMB sales teams to boost deal closures.
- You need AI-powered behavior analysis and spoken topic duration metrics for calls.
- You are a sales manager or rep in a small to medium-sized business (11-1000 employees).
- You want alerts and actionable feedback to optimize sales processes efficiently.
- Your company lacks a dedicated sales team to leverage conversation intelligence.
- You require extensive customization, integrations, or transparent pricing upfront.
Agentforce Sales (formerly Salesforce Sales Cloud): Best for medium to large enterprises needing highly customizable CRM solutions. Convin: AI-driven conversation intelligence for SMB sales teams to boost deal closures.
Description | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to ... Read More about Convin |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 10,000 employeesMedium to Large Enterprises | 11-500 employees501-1000 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
Agentforce Sales (formerly Salesforce Sales Cloud)
- Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
- Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
- Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
No key benefits available yet.
Best fit
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
- Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
- Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding
No alternatives guidance available yet.
Software Demo
Demo |  Convin has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Agentforce Sales (formerly Salesforce Sales Cloud) and Convin Compare on Features?
Total Features | 11 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Convin on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
| Buyer sentiment Buyers generally express high satisfaction with Convin's AI-driven insights and call performance analytics, praising its ease of use and impact on sales effectiveness. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  BBVA  Brunello Cucinelli  Unilever | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  5 Videos | No videos available. |
Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and Convin in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or Convin?
- Convin edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Agentforce Sales (formerly Salesforce Sales Cloud) and Convin offer a free trial?
- Yes, both Agentforce Sales (formerly Salesforce Sales Cloud) and Convin offer a free trial.
- What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs Convin?
- Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Convin starts at Contact for pricing.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp.
- What are the top alternatives to Convin?
- Top alternatives to Convin include Conversica, Konverse AI, Conversational AI Bot, Refract, q&ai Technologies.