Agentforce Sales (formerly Salesforce Sales Cloud) vs Qualified Comparison
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Individuals
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Qualified
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, Piper the AI SDR Agent, automates…
Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.4-star rating across 23,347 reviews.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Qualified — at a glance
| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Qualified |
|---|---|---|
| Rating | 4.4 / 5 | — |
| Reviews | 23,347 | — |
| Starting price | $25 /user/month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Conversational Marketing Software |
| Integrations | — | 7+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | SOC 2 | — |
| Data residency | Global | — |
Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and Qualified
- Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Qualified pricing is not publicly listed.
- Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; Qualified does not.
- Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Individuals and Large Enterprises, while Qualified targets Large Enterprises and Medium Business.
- Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Qualified supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Qualified — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Agentforce Sales (formerly Salesforce Sales Cloud)
Individuals, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Agentforce Sales (formerly Salesforce Sales Cloud) typically suits Individuals and Large Enterprises. Qualified tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, ... Read More about Qualified |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.6/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 5,000 employees | 50–1,000 Employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
Agentforce Sales (formerly Salesforce Sales Cloud)
- Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
- 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain useful insights into customer behavior and preferences. This complete perspective lets you deliver personalized interactions, improving customer satisfaction and loyalty.
- Smooth Collaboration: Salesforce Sales Cloud helps teams communicate effectively through shared dashboards and real-time updates. Managers can monitor progress easily, while sales reps stay informed about leads, keeping everyone aligned toward common goals.
- Automated 24/7 Lead Engagement: Piper AI SDR handles real-time chat, qualification, email follow-up, and meeting booking, keeping high-intent visitors engaged around the clock.
- Deep Conversational Personalization: Messaging designed for specific companies based on intent data and behavior increases relevance and conversion potential.
- Reliable CRM and Marketing Stack Integration: Natively connects with tools like Salesforce, HubSpot, Marketo, Slack, Outreach, and Demandbase to simplify workflows and data sync.
Best fit
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 5,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
- 50–1,000 Employees
- B2B SaaS, Enterprise Technology, Financial Services, Professional Services, Healthcare Tech
- VP of Marketing, Demand Generation Manager, SDR/BDR Team Lead, Revenue Operations Manager, Director of Sales Development
Reasons buyers look elsewhere
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing starts at $165/month for Sales Cloud and scales quickly — companies under 50 employees often switch to HubSpot CRM (free tier) or Pipedrive ($14/month base)
- Requires custom development for industry-specific workflows — manufacturing and construction firms typically add Pipeliner or Zoho CRM for vertical-specific features
- API rate limits and connector gaps force teams to build middleware — companies relying on legacy ERP systems often run parallel instances of NetSuite or SAP
- While enterprise-grade, Qualified can be feature-heavy for small teams seeking simplicity and speed to launch.
- Admins note some navigational complexity and overlapping routing logic, which could be challenging without dedicated technical staff.
- Users request more advanced qualitative analytics on chat transcripts and smart‑button performance.
Software Demo
Demo |
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How do Agentforce Sales (formerly Salesforce Sales Cloud) and Qualified Compare on Features?
Total Features | 19 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Qualified on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | — |
Data Residency | 🌐 Global | — |
Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 40 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  Vodafone  T-Mobile  BRP |  Box  Greenhouse  asana |
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Media and Screenshots
Screenshots |  4 Screenshots |  5 Screenshots |
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Videos |  1 Videos |  1 Videos |
Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and Qualified in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or Qualified?
- Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Agentforce Sales (formerly Salesforce Sales Cloud) and Qualified offer a free trial?
- Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. Qualified does not.
- What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs Qualified?
- Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Qualified starts at Contact for pricing.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Qualified?
- Top alternatives to Qualified include Conversica, Automat, ChatFunnels, Konverse AI, Conversational AI Bot.