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Salesforce Partner vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM Comparison

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Salesforce Partner

4.1(103 reviews)

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

Salesforce Partner is an innovative partner relationship manager designed to eliminate the friction between you and your partners when it comes to selling. With Salesforce, you can save time and resources onboarding part…

Agentforce Sales (formerly Salesforce Sales Cloud)

4.4(23,347 reviews)

Starting at $25 /user/month

  • Free Trial
  • Individuals
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.4-star rating across 23,347 reviews.

Salesforce Partner vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — at a glance

FeatureSalesforce PartnerAgentforce Sales (formerly Salesforce Sales Cloud)Bigin by Zoho CRM
Rating4.1 / 54.4 / 54.6 / 5
Reviews10323,347294
Starting price$25 /User/Month$25 /user/month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessSmall Business
CategoryChannel Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalGlobalGlobal

Key differences between Salesforce Partner and Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing: Salesforce Partner starts at $25 /User/Month, while Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
  • Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; Salesforce Partner does not.
  • Target audience: Salesforce Partner is built for Large Enterprises and Medium Business, while Agentforce Sales (formerly Salesforce Sales Cloud) targets Individuals and Large Enterprises.
  • User satisfaction: Agentforce Sales (formerly Salesforce Sales Cloud) scores higher with a 4.4-star average.
  • Deployment: Salesforce Partner supports SaaS/Web/Cloud; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Salesforce Partner vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Channel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Partner - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Salesforce Partner

Best for

Large Enterprises, Medium Business, Small Business

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Partner typically suits Large Enterprises and Medium Business. Agentforce Sales (formerly Salesforce Sales Cloud) tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Partner is an innovative partner relationship manager designed to eliminate the friction between you and your partners when it comes to selling. With Salesforce, you can save ... Read More about Salesforce Partner

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25
  • Starts from $25 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

50 to 5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
  • 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain useful insights into customer behavior and preferences. This complete perspective lets you deliver personalized interactions, improving customer satisfaction and loyalty.
  • Smooth Collaboration: Salesforce Sales Cloud helps teams communicate effectively through shared dashboards and real-time updates. Managers can monitor progress easily, while sales reps stay informed about leads, keeping everyone aligned toward common goals.
Best fit

Best fit

Watchouts

Reasons buyers look elsewhere

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing starts at $165/month for Sales Cloud and scales quickly — companies under 50 employees often switch to HubSpot CRM (free tier) or Pipedrive ($14/month base)
  • Requires custom development for industry-specific workflows — manufacturing and construction firms typically add Pipeliner or Zoho CRM for vertical-specific features
  • API rate limits and connector gaps force teams to build middleware — companies relying on legacy ERP systems often run parallel instances of NetSuite or SAP

Software Demo

Demo

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How do Salesforce Partner, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

19 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Salesforce Partner, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25
        • $25 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter Suite

          $25

          /user/month

          • Simplified Setup & Onboarding

          • Lead, Account, Contact & Opportunity Management

          • Email Integration & Automated Activity Capture

        • Pro Suite

          $100

          /user/month

          • Forecast Management

          • Customizable Reports and Dashboards

          • Quoting and Contracting

        • Enterprise

          $165

          /user/month

          • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

          • Conversation Intelligence

          • Agentforce

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesforce Partner pricing
        Agentforce Sales (formerly Salesforce Sales Cloud) pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Salesforce Partner vs Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        20

        3

        0

        2

        0

        40

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 25 reviews, with strong overall satisfaction.

        What buyers like

        • Streamlined partner onboarding
        • Customizable programs
        • Intuitive training interface

        Common complaints

        • May require Salesforce ecosystem
        • Complex for new users
        • Potentially high costs for small businesses

        Buyer sentiment

        Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

        What buyers like

        • Adapts to different business processes through custom objects, fields, and workflow rules.
        • Automates workflows to cut manual data entry and reduce errors.
        • Reporting and analytics tools give leadership and sales teams visibility into pipeline health and performance metrics.

        Common complaints

        • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.
        • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.
        • Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Streamlines the onboarding process for new partners.

        • Offers customizable features to fit various business needs.

        • May be complex for new users unfamiliar with Salesforce.

        • Costs can be high for smaller organizations.

        • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

        • Streamlines and automates workflows, improving efficiency and reducing manual errors.

        • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

        • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

        • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Salesforce Partner, Agentforce Sales (formerly Salesforce Sales Cloud), or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Vodafone

        Vodafone

        T-Mobile

        T-Mobile

        BRP

        BRP

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Sales Cloud

        4 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce Partner or Agentforce Sales (formerly Salesforce Sales Cloud)?
        Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesforce Partner and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial?
        Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. Salesforce Partner does not.
        What is the starting price of Salesforce Partner vs Agentforce Sales (formerly Salesforce Sales Cloud)?
        Salesforce Partner starts at $25 /User/Month. Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
        What are the top alternatives to Salesforce Partner?
        Top alternatives to Salesforce Partner include Salesforce, PartnerPortal.io, Agentforce Sales (formerly Salesforce Sales Cloud), Partner Insight, PRMDeals.
        What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
        Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.