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Salesforce Field Service vs Unearth Comparison

Last updated:

Salesforce Field Service

3.9(102 reviews)

Starting at $50 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field Service helps increase productivi…

Unearth

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Unearth is a platform that helps critical infrastructure companies bridge the gap between assets, data, and field teams. Thanks to its cloud-based technology, frontline workers gain an unparalleled view of operations, al…

Salesforce Field Service leads on user satisfaction with a 3.9-star rating across 102 reviews.

Salesforce Field Service vs Unearth — at a glance

FeatureSalesforce Field ServiceUnearth
Rating3.9 / 5
Reviews102
Starting price$50 /user/monthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryField Service Management SoftwareConstruction Management Software
Integrations3+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Salesforce Field Service and Unearth

  • Pricing: Salesforce Field Service starts at $50 /user/month. Unearth pricing is not publicly listed.
  • Free trial: Salesforce Field Service offers a free trial; Unearth does not.
  • Deployment: Salesforce Field Service supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Unearth supports SaaS/Web/Cloud.

Salesforce Field Service vs Unearth — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Salesforce Field Service

Best for

Large Enterprises, Medium Business, Small Business

Unearth

Best for

Large Enterprises, Medium Business, Small Business

Salesforce Field Service typically suits Large Enterprises and Medium Business. Unearth tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field ... Read More about Salesforce Field Service

Unearth is a platform that helps critical infrastructure companies bridge the gap between assets, data, and field teams. Thanks to its cloud-based technology, frontline workers gain an ... Read More about Unearth

Entry Level Pricing

  • Starts from $50 , yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

Not Available

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Salesforce Field Service and Unearth Compare on Features?

Total Features

17 Features

3 Features

Unique Features

No unique features

No unique features

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Compare Salesforce Field Service and Unearth on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $50 , yearly
      • Not Available

      Pricing Plans

      • Dispatcher

        $165

        /user/month

        • Scheduling and Optimization

        • Resource and Work Management

        • Workflow Automation

      • Technician

        $165

        /user/month

        • Mobile App and Productivity Tools

        • Workflow Automation

        • Offline capable

      • Contractor

        $50

        /user/month

        • Mobile App for work orders, cases, contracts

        • Mobile Productivity Tools

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Salesforce Field Service pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Salesforce Field Service User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      214

      114

      21

      6

      3

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 358 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Comprehensive order management
      • Improves workflows
      • Enhances analytics

      Common complaints

      • Can be complex for small firms
      • Higher cost for smaller businesses
      • Requires training for effective use

      What buyers like

      • Cloud-based technology
      • Integrated field operations
      • Real-time asset management

      Common complaints

      • Limited to infrastructure sector
      • May require training
      • Not suitable for small projects

      Pros and Cons

      • Highly customizable to fit various business needs.

      • Strong integration capabilities with other Salesforce products.

      • Robust analytics for data-driven decision making.

      • May require significant setup time.

      • Can be overwhelming for new users.

      • Offers a comprehensive view of operations for frontline workers.

      • Facilitates efficient management of physical assets.

      • Enhances safety and compliance in critical projects.

      • May require significant onboarding for new users.

      • Best suited for larger teams and projects.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Kone

      Kone

      Kuka

      Kuka

      GreenThumb

      GreenThumb

      Paciffic Gas and Electric Company

      Paciffic Gas and Electric Company

      Propipe

      Propipe

      Duke Energy

      Duke Energy

      Media and Screenshots

      Screenshots

      field service

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Salesforce Field Service and Unearth in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce Field Service or Unearth?
      Salesforce Field Service edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce Field Service and Unearth offer a free trial?
      Salesforce Field Service offers a free trial. Unearth does not.
      What is the starting price of Salesforce Field Service vs Unearth?
      Salesforce Field Service starts at $50 /user/month. Unearth starts at Contact for pricing.
      What are the top alternatives to Salesforce Field Service?
      Top alternatives to Salesforce Field Service include Service Fusion, Housecall Pro, Smart Service, BiznusSoft Field Service, ServiceMax.
      What are the top alternatives to Unearth?
      Top alternatives to Unearth include AgileField, BiznusSoft Field Service, FieldEquip, Oracle Field Service Cloud, Salesforce Field Service.

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