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RoomRaccoon vs PMS Cloud Comparison

Last updated:

RoomRaccoon

4.7(88 reviews)

Starting at $300 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent automation, enabling establishme…

PMS Cloud

4.6(2 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

PMS Cloud is a complete hospitality solution for the cloud. With one easy login, PMS Cloud users can have access to their whole business from anywhere in the world on any web-enabled device. PMS Cloud makes it easier tha…

RoomRaccoon leads on user satisfaction with a 4.7-star rating across 88 reviews.

RoomRaccoon vs PMS Cloud — at a glance

FeatureRoomRaccoonPMS Cloud
Rating4.7 / 54.6 / 5
Reviews882
Starting price$300 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep)
CertificationsGDPRSOC 2
Data residencyGlobalGlobal

Key differences between RoomRaccoon and PMS Cloud

  • Pricing: RoomRaccoon starts at $300 /Month. PMS Cloud pricing is not publicly listed.
  • User satisfaction: RoomRaccoon scores higher with a 4.7-star average.
  • Deployment: RoomRaccoon supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; PMS Cloud supports SaaS/Web/Cloud.

RoomRaccoon vs PMS Cloud — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RoomRaccoon - Hotel Management Software
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Talk to an expert
PMS Cloud - Hotel Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

RoomRaccoon

Best for independent hotels needing integrated, automated property management solutions.

Choose if
  • You run an independent hotel, hostel, or vacation rental seeking all-in-one management.
  • Your team values a user-friendly interface that streamlines reservations and guest communications.
  • You want responsive customer support to quickly resolve operational issues.
Consider alternatives if
  • You operate a large hotel chain requiring extensive third-party integrations.
  • You need a simple, low-cost solution due to sensitivity to complex pricing structures.

PMS Cloud

Best for

Large Enterprises, Medium Business, Small Business

RoomRaccoon typically suits Large Enterprises and Medium Business. PMS Cloud tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent ... Read More about RoomRaccoon

PMS Cloud is a complete hospitality solution for the cloud. With one easy login, PMS Cloud users can have access to their whole business from anywhere in the world on any web-enabled ... Read More about PMS Cloud

Entry Level Pricing

  • Starts from $300 , Billed Yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

8.7/10

7.5/10

User Ratings

Based on verified Spotsaas reviews

4.7

(88)

4.6

(2)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

PMS Cloud has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do RoomRaccoon and PMS Cloud Compare on Features?

Total Features

12 Features

2 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare RoomRaccoon and PMS Cloud on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $300 , Billed Yearly
      • Not Available

      Pricing Plans

      • Entry

        • For 30 Rooms, Pricing varies based on the number of Rooms

        • Users: 2

        • Yield Management: Fixed Ruleset

        Show more +

      • Starter

        • For 30 Rooms, pricing varies based on the number of rooms

        • Includes features of Entry plan, plus

        • Users: 8

        Show more +

      • Premium

        • For 30 Rooms, Pricing varies based on the number of rooms

        • Includes features of Starter plan, plus

        • Users: 20

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      RoomRaccoon pricing
      PMS Cloud pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      RoomRaccoon User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10

      4

      0

      2

      0

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights user-friendly design and strong customer support, tempered by occasional technical issues and pricing concerns.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Comprehensive hotel management features

      Common complaints

      • System performance issues
      • Limited third-party integrations

      Buyer sentiment

      Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

      What buyers like

      • Cloud-based access
      • Comprehensive management tools
      • Real-time updates

      Common complaints

      • Limited offline functionality
      • May require training
      • Subscription costs

      Pros and Cons

      • Efficient and responsive customer support

      • Comprehensive feature set covering reservations, guest communication, and property management

      • User-friendly interface that streamlines daily hotel operations

      • Occasional system slowness and delays in saving or updating information

      • Limited integrations with third-party services

      • Access from any device with internet

      • Comprehensive features for all hotel operations

      • Real-time data for informed decision-making

      • Requires stable internet connection

      • Potential learning curve for new users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      O'Two Boutique Hotel

      O'Two Boutique Hotel

      Cloud Estates Hotel

      Cloud Estates Hotel

      Mint Express

      Mint Express

      No Customers information available.

      Media and Screenshots

      Screenshots

      Upsell

      5 Screenshots

      screenshots

      4 Screenshots

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to RoomRaccoon and PMS Cloud in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, RoomRaccoon or PMS Cloud?
      RoomRaccoon edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do RoomRaccoon and PMS Cloud offer a free trial?
      Yes, both RoomRaccoon and PMS Cloud offer a free trial.
      What is the starting price of RoomRaccoon vs PMS Cloud?
      RoomRaccoon starts at $300 /Month. PMS Cloud starts at Contact for pricing.
      What are the top alternatives to RoomRaccoon?
      Top alternatives to RoomRaccoon include Cloudbeds, eZee Absolute, MyHotelLine PMS, Hotello PMS, PMS Cloud.
      What are the top alternatives to PMS Cloud?
      Top alternatives to PMS Cloud include Cloudbeds, Hotello PMS, mycloud PMS, Cloud Hotel ERP, SkyTouch Hotel OS.

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