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RoomRaccoon vs iHotel Comparison

Last updated:

RoomRaccoon

4.7(88 reviews)

Starting at $300 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent automation, enabling establishme…

iHotel

3.7(15 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

iHotel software is a comprehensive, user-friendly front desk and reservations solution that combines front desk needs with a intuitive property management tool. The full-featured software makes it easy to handle hotel or…

RoomRaccoon leads on user satisfaction with a 4.7-star rating across 88 reviews.

RoomRaccoon vs iHotel — at a glance

FeatureRoomRaccooniHotel
Rating4.7 / 53.7 / 5
Reviews8815
Starting price$300 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS, Installed - Windows
APIAvailable
Support modesOnline24/7 (Live rep)
CertificationsGDPRSOC 2
Data residencyGlobalUS

Key differences between RoomRaccoon and iHotel

  • Pricing: RoomRaccoon starts at $300 /Month. iHotel pricing is not publicly listed.
  • Free trial: RoomRaccoon offers a free trial; iHotel does not.
  • Target audience: RoomRaccoon is built for Large Enterprises and Medium Business, while iHotel targets Individuals and Large Enterprises.
  • User satisfaction: RoomRaccoon scores higher with a 4.7-star average.
  • Deployment: RoomRaccoon supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; iHotel supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows.

RoomRaccoon vs iHotel — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RoomRaccoon - Hotel Management Software
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Talk to an expert
iHotel - Hotel Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

RoomRaccoon

Best for independent hotels needing integrated, automated property management solutions.

Choose if
  • You run an independent hotel, hostel, or vacation rental seeking all-in-one management.
  • Your team values a user-friendly interface that streamlines reservations and guest communications.
  • You want responsive customer support to quickly resolve operational issues.
Consider alternatives if
  • You operate a large hotel chain requiring extensive third-party integrations.
  • You need a simple, low-cost solution due to sensitivity to complex pricing structures.

iHotel

Best for

Individuals, Large Enterprises, Medium Business

RoomRaccoon typically suits Large Enterprises and Medium Business. iHotel tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent ... Read More about RoomRaccoon

iHotel software is a comprehensive, user-friendly front desk and reservations solution that combines front desk needs with a intuitive property management tool. The full-featured software ... Read More about iHotel

Entry Level Pricing

  • Starts from $300 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

8.1/10

User Ratings

Based on verified Spotsaas reviews

4.7

(88)

3.7

(15)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do RoomRaccoon and iHotel Compare on Features?

Total Features

12 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare RoomRaccoon and iHotel on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $300 , Billed Yearly
      • Not Available

      Pricing Plans

      • Entry

        • For 30 Rooms, Pricing varies based on the number of Rooms

        • Users: 2

        • Yield Management: Fixed Ruleset

        Show more +

      • Starter

        • For 30 Rooms, pricing varies based on the number of rooms

        • Includes features of Entry plan, plus

        • Users: 8

        Show more +

      • Premium

        • For 30 Rooms, Pricing varies based on the number of rooms

        • Includes features of Starter plan, plus

        • Users: 20

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      RoomRaccoon pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      RoomRaccoon User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10

      4

      0

      2

      0

      0

      3

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights user-friendly design and strong customer support, tempered by occasional technical issues and pricing concerns.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Comprehensive hotel management features

      Common complaints

      • System performance issues
      • Limited third-party integrations

      Buyer sentiment

      Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • User-friendly front desk solution
      • Comprehensive reservations management
      • Seamless communication

      Common complaints

      • Limited advanced features
      • May lack customization
      • Dependent on internet connection

      Pros and Cons

      • Efficient and responsive customer support

      • Comprehensive feature set covering reservations, guest communication, and property management

      • User-friendly interface that streamlines daily hotel operations

      • Occasional system slowness and delays in saving or updating information

      • Limited integrations with third-party services

      • User-friendly for hotel staff

      • Comprehensive front desk functionalities

      • Facilitates seamless communication

      • Limited advanced features for larger operations

      • Customization options may be lacking

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      O'Two Boutique Hotel

      O'Two Boutique Hotel

      Cloud Estates Hotel

      Cloud Estates Hotel

      Mint Express

      Mint Express

      No Customers information available.

      Media and Screenshots

      Screenshots

      Upsell

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to RoomRaccoon and iHotel in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, RoomRaccoon or iHotel?
      RoomRaccoon edges out the other on user ratings (4.7 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do RoomRaccoon and iHotel offer a free trial?
      RoomRaccoon offers a free trial. iHotel does not.
      What is the starting price of RoomRaccoon vs iHotel?
      RoomRaccoon starts at $300 /Month. iHotel starts at Contact for pricing.
      What are the top alternatives to RoomRaccoon?
      Top alternatives to RoomRaccoon include Cloudbeds, eZee Absolute, MyHotelLine PMS, Hotello PMS, PMS Cloud.
      What are the top alternatives to iHotel?
      Top alternatives to iHotel include Cloudbeds, eZee Absolute, Innkey PMS, MyHotelLine PMS, PMS Cloud.

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