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RoomRaccoon vs Hotel PMS Comparison

Last updated:

RoomRaccoon

4.3(16 reviews)

Starting at $300 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent automation, enabling establishme…

Hotel PMS

4.0(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Hotel PMS – provides hotel owners with a comprehensive suite of tools to manage the entire hotel operation from reservation requests, marketing and customer relationship management, costing, payroll and expense tracking,…

RoomRaccoon leads on user satisfaction with a 4.3-star rating across 16 reviews.

RoomRaccoon vs Hotel PMS — at a glance

FeatureRoomRaccoonHotel PMS
Rating4.3 / 54.0 / 5
Reviews164
Starting price$300 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsGDPR
Data residencyGlobal

Key differences between RoomRaccoon and Hotel PMS

  • Pricing: RoomRaccoon starts at $300 /Month. Hotel PMS pricing is not publicly listed.
  • Free trial: RoomRaccoon offers a free trial; Hotel PMS does not.
  • User satisfaction: RoomRaccoon scores higher with a 4.3-star average.
  • Deployment: RoomRaccoon supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Hotel PMS supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

RoomRaccoon vs Hotel PMS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RoomRaccoon - Hotel Management Software
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Hotel PMS - Hotel Management Software
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Talk to an expert

Free PDF comparison

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RoomRaccoon vs Hotel PMS: Biggest differences

Start here before you go deeper into features.

RoomRaccoon

Best for independent hotels needing integrated, automated property management solutions.

Choose if
  • You run an independent hotel, hostel, or vacation rental seeking all-in-one management.
  • Your team values a user-friendly interface that streamlines reservations and guest communications.
  • You want responsive customer support to quickly resolve operational issues.
Consider alternatives if
  • You operate a large hotel chain requiring extensive third-party integrations.
  • You need a simple, low-cost solution due to sensitivity to complex pricing structures.

Hotel PMS

Best for

Large Enterprises, Medium Business, Small Business

RoomRaccoon typically suits Large Enterprises and Medium Business. Hotel PMS tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RoomRaccoon offers a cloud-based hotel management system tailored for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. The platform leverages intelligent ... Read More about RoomRaccoon

Hotel PMS – provides hotel owners with a comprehensive suite of tools to manage the entire hotel operation from reservation requests, marketing and customer relationship management, ... Read More about Hotel PMS

Entry Level Pricing

  • Starts from $300 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.7/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.25

(16)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Hotel PMS has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do RoomRaccoon and Hotel PMS Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

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Compare RoomRaccoon and Hotel PMS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $300 , Billed Yearly
      • Not Available

      Pricing Plans

      • Entry

        • For 30 Rooms, Pricing varies based on the number of Rooms

        • Users: 2

        • Yield Management: Fixed Ruleset

        Show more +

      • Starter

        • For 30 Rooms, pricing varies based on the number of rooms

        • Includes features of Entry plan, plus

        • Users: 8

        Show more +

      • Premium

        • For 30 Rooms, Pricing varies based on the number of rooms

        • Includes features of Starter plan, plus

        • Users: 20

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      RoomRaccoon pricing

      Pricing information not available

      RoomRaccoon vs Hotel PMS: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      RoomRaccoon vs Hotel PMS Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global

      RoomRaccoon User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10

      4

      0

      2

      0

      0

      4

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights user-friendly design and strong customer support, tempered by occasional technical issues and pricing concerns.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Comprehensive hotel management features

      Common complaints

      • System performance issues
      • Limited third-party integrations

      Buyer sentiment

      Buyer sentiment is positive across 4 reviews, with strong overall satisfaction.

      What buyers like

      • Comprehensive tool suite
      • Predictable results
      • Customer relationship management

      Common complaints

      • Complex setup process
      • May overwhelm small hotels
      • Requires ongoing training

      Pros and Cons

      • Efficient and responsive customer support

      • Comprehensive feature set covering reservations, guest communication, and property management

      • User-friendly interface that streamlines daily hotel operations

      • Occasional system slowness and delays in saving or updating information

      • Limited integrations with third-party services

      • Comprehensive suite for hotel operations

      • Offers predictive insights for better decision-making

      • Strong customer relationship management features

      • Complex setup may require professional help

      • Can be overwhelming for smaller hotels

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used RoomRaccoon or Hotel PMS? Tell buyers what actually differs.

      RoomRaccoon and Hotel PMS Customers

      Customers

      O'Two Boutique Hotel

      O'Two Boutique Hotel

      Cloud Estates Hotel

      Cloud Estates Hotel

      Mint Express

      Mint Express

      No Customers information available.

      Media and Screenshots

      Screenshots

      Upsell

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to RoomRaccoon and Hotel PMS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, RoomRaccoon or Hotel PMS?
      RoomRaccoon edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do RoomRaccoon and Hotel PMS offer a free trial?
      RoomRaccoon offers a free trial. Hotel PMS does not.
      What is the starting price of RoomRaccoon vs Hotel PMS?
      RoomRaccoon starts at $300 /Month. Hotel PMS starts at Contact for pricing.
      What are the top alternatives to RoomRaccoon?
      Top alternatives to RoomRaccoon include RoomKeyPMS, Djubo, Frontdesk Anywhere, 5stelle*, InnGenius PMS.
      What are the top alternatives to Hotel PMS?
      Top alternatives to Hotel PMS include KWHotel, Frontdesk Anywhere, Cloudbeds, RoomKeyPMS, Visual Matrix PMS.