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RoomKeyPMS vs roomMaster vs GuestPoint Comparison

Last updated:

RoomKeyPMS

3.8(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RoomKey offers an easy to use interface with access via the web as well as mobile. Features include maintenance request forms, complete guest history on each property, customizable reports and graphs, centralized booking…

roomMaster

4.2(5 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The RoomMaster software is a multi-user access hotel management system that can be used on virtually any computer with a Windows operating system. The turnkey design will enable to get up and running quickly with the min…

GuestPoint

3.9(27 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

GuestPoint is a complete, easy to use solution that allows to manage entire property from one place. From simple reservations to online check-ins and checkouts, GuestPoint has an extensive library of features to help to…

roomMaster leads on user satisfaction with a 4.2-star rating across 5 reviews.

RoomKeyPMS vs roomMaster vs GuestPoint — at a glance

FeatureRoomKeyPMSroomMasterGuestPoint
Rating3.8 / 54.2 / 53.9 / 5
Reviews3527
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryHotel Management SoftwareHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep)
Certifications
Data residencyGlobalUSGlobal

Key differences between RoomKeyPMS and roomMaster

  • User satisfaction: roomMaster scores higher with a 4.2-star average.
  • Deployment: RoomKeyPMS supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; roomMaster supports SaaS/Web/Cloud, Installed - Windows.

Compare RoomKeyPMS vs roomMaster vs GuestPoint — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RoomKeyPMS - Hotel Management Software
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Talk to an expert
roomMaster - Hotel Management Software
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Talk to an expert
GuestPoint - Hotel Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

RoomKeyPMS

Best for small to medium hotels needing simple, mobile-accessible management.

Choose if
  • You require a centralized booking engine with live availability updates.
  • Your team values easy-to-use interfaces accessible on both web and mobile.
  • You want integrated maintenance request forms and detailed guest histories.
Consider alternatives if
  • You manage a very large hotel chain needing advanced enterprise features.
  • You need transparent, flexible pricing information upfront.

roomMaster

Best for Windows-based hotels needing quick, scalable management solutions.

Choose if
  • You operate a small to medium hotel or resort using Windows systems.
  • You want a turnkey system that enables fast setup with minimal IT support.
  • You need multi-user access for front desk, reservations, and operations teams.
Consider alternatives if
  • Your business requires cross-platform compatibility beyond Windows environments.
  • You need highly customizable or feature-rich hotel management software.

GuestPoint

Best for

Medium Business, Small Business

RoomKeyPMS: Best for small to medium hotels needing simple, mobile-accessible management. roomMaster: Best for Windows-based hotels needing quick, scalable management solutions.

Description

RoomKey offers an easy to use interface with access via the web as well as mobile. Features include maintenance request forms, complete guest history on each property, customizable reports ... Read More about RoomKeyPMS

The RoomMaster software is a multi-user access hotel management system that can be used on virtually any computer with a Windows operating system. The turnkey design will enable to get up ... Read More about roomMaster

GuestPoint is a complete, easy to use solution that allows to manage entire property from one place. From simple reservations to online check-ins and checkouts, GuestPoint has an extensive ... Read More about GuestPoint

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.1/10

7.6/10

User Ratings

Based on verified Spotsaas reviews

3.8

(3)

4.2

(5)

3.9

(27)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

GuestPoint has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do RoomKeyPMS, roomMaster and GuestPoint Compare on Features?

Total Features

13 Features

12 Features

4 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare RoomKeyPMS, roomMaster and GuestPoint on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        RoomKeyPMS pricing

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Small Business
        • Medium Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Small Business
        • Medium Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Small Business
        • Medium Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US
        🌐 Global

        RoomKeyPMS vs roomMaster User Reviews & Rating Comparison

        User Ratings

        3.9

        (based on 27 reviews)

        Rating Distribution

        0

        3

        0

        0

        0

        3

        2

        0

        0

        0

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Mixed user sentiment with appreciation for usability but limited feedback overall.

        What buyers like

        • Ease of use
        • Mobile and web accessibility
        • Booking engine functionality

        Common complaints

        • Lack of pricing transparency
        • Limited user reviews

        Buyer sentiment

        Overall positive sentiment with appreciation for ease of setup and multi-user support, but limited review volume restricts comprehensive evaluation.

        What buyers like

        • Ease of setup
        • Multi-user access
        • Windows compatibility

        Common complaints

        • Lack of pricing transparency
        • Limited feature details

        Buyer sentiment

        Buyer sentiment is mixed to positive across 27 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • All-in-one management
        • Online check-in/out
        • Website management

        Common complaints

        • May require training
        • Internet dependency
        • Subscription costs

        Pros and Cons

        • Easy to use interface accessible via web and mobile

        • Centralized booking engine with live availability

        • Customizable reports and graphs

        • Limited publicly available pricing information

        • Low number of user reviews indicating limited market penetration

        • Multi-user access capability

        • Compatibility with virtually any Windows computer

        • Turnkey design enabling quick setup with minimal administrative support

        • Pricing is quotation based and not publicly available

        • Limited information on advanced features or integrations

        • Comprehensive management from one platform

        • Enhances guest experience with online features

        • User-friendly interface for staff

        • Requires internet for full functionality

        • Training may be needed for staff

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Oak Bay Marine Group

        Oak Bay Marine Group

        Executive Hotels

        Executive Hotels

        Atticus

        Atticus

        Seaboard Hotels

        Seaboard Hotels

        Ayres Hotels

        Ayres Hotels

        Pelican Bay Resorts

        Pelican Bay Resorts

        No Customers information available.

        Media and Screenshots

        Screenshots

        Guest Records

        6 Screenshots

        No screenshots available.

        GuestPoint Demo - GuestPoint

        3 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, RoomKeyPMS or roomMaster?
        roomMaster edges out the other on user ratings (4.2 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do RoomKeyPMS and roomMaster offer a free trial?
        Neither RoomKeyPMS nor roomMaster currently lists a free trial.
        What is the starting price of RoomKeyPMS vs roomMaster?
        RoomKeyPMS starts at Contact for pricing. roomMaster starts at Contact for pricing.
        What are the top alternatives to RoomKeyPMS?
        Top alternatives to RoomKeyPMS include Cloudbeds, Innkey PMS, MyHotelLine PMS, Hotello PMS, Clock PMS+.
        What are the top alternatives to roomMaster?
        Top alternatives to roomMaster include Cloudbeds, eZee Absolute, MyHotelLine PMS, Frontdesk Anywhere, Cloud Hotel ERP.

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