Rocket.Chat vs Crew Comparison
Rocket.Chat
Starting at $2 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…
Crew
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Crew, the business instant messaging application that enables user to connect with team memebrs and customers. By replacing e-mail with much more flexible and effective real-time collaboration, Crew ensures speedier deli…
Rocket.Chat leads on user satisfaction with a 3.9-star rating across 156 reviews.
Rocket.Chat vs Crew — at a glance
| Feature | Rocket.Chat | Crew |
|---|---|---|
| Rating | 3.9 / 5 | — |
| Reviews | 156 | — |
| Starting price | $2 /User/Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - Windows |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | Global |
Key differences between Rocket.Chat and Crew
- Pricing: Rocket.Chat starts at $2 /User/Month. Crew pricing is not publicly listed.
- Deployment: Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Crew supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - Windows.
Rocket.Chat vs Crew — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Rocket.Chat typically suits Large Enterprises and Medium Business. Crew tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat | Crew, the business instant messaging application that enables user to connect with team memebrs and customers. By replacing e-mail with much more flexible and effective real-time ... Read More about Crew |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  Crew has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare Rocket.Chat and Crew on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Rocket.Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  The World Bank  Albourne  Illumination MacGuff |  Taco Bell  Wendys |
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Media and Screenshots
Screenshots |  2 Screenshots |  5 Screenshots |
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Videos |  4 Videos | No videos available. |
Top Alternatives to Rocket.Chat and Crew in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Rocket.Chat or Crew?
- Rocket.Chat edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Rocket.Chat and Crew offer a free trial?
- Yes, both Rocket.Chat and Crew offer a free trial.
- What is the starting price of Rocket.Chat vs Crew?
- Rocket.Chat starts at $2 /User/Month. Crew starts at Contact for pricing.
- What are the top alternatives to Rocket.Chat?
- Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.
- What are the top alternatives to Crew?
- Top alternatives to Crew include Melp, Rock, Google Chat, Sigmify, PinChat.