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Rock vs Mattermost vs Text Request Comparison

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Rock

4.0(1 reviews)

Starting at $4.99 /Month

  • Large Enterprises
  • Medium Business

Rock is a business instant messaging software for personal and professional use. Its features include sending and receiving of short text messages, multimedia messaging including audio and video, secure protection of mes…

Mattermost

3.5(572 reviews)

Starting at $3.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…

Text Request

4.5(190 reviews)

Starting at $59 /month

  • Large Enterprises
  • Medium Business

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…

Rock leads on user satisfaction with a 4.0-star rating across 1 reviews.

Rock vs Mattermost vs Text Request — at a glance

FeatureRockMattermostText Request
Rating4.0 / 53.5 / 54.5 / 5
Reviews1572190
Starting price$4.99 /Month$3.25 /User/Month$59 /month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalUS

Key differences between Rock and Mattermost

  • Pricing: Rock starts at $4.99 /Month, while Mattermost starts at $3.25 /User/Month.
  • Free trial: Mattermost offers a free trial; Rock does not.
  • User satisfaction: Rock scores higher with a 4.0-star average.
  • Deployment: Rock supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Rock vs Mattermost vs Text Request — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rock - Business Instant Messaging Software
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Mattermost - Business Instant Messaging Software
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Text Request - Business Instant Messaging Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Rock

Best for

Large Enterprises, Medium Business, Small Business

Mattermost

Best for

Large Enterprises, Medium Business, Small Business

Text Request

Best for

Large Enterprises, Medium Business, Small Business

Rock typically suits Large Enterprises and Medium Business. Mattermost tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Rock is a business instant messaging software for personal and professional use. Its features include sending and receiving of short text messages, multimedia messaging including audio and ... Read More about Rock

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request

Entry Level Pricing

  • Starts from $4.99
  • Starts from $3.25
  • Starts from $59

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews
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Get pricing help
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare Rock, Mattermost and Text Request on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $4.99
        • $3.25
        • $59

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Rock pricing
        Mattermost pricing
        Text Request pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🇺🇸 US

        Rock vs Mattermost User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        12

        8

        0

        0

        0

        31

        1

        0

        1

        1

        575

        153

        18

        4

        9

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

        What buyers like

        • Multimedia messaging
        • Secure message protection
        • Multiple device compatibility

        Common complaints

        • Limited advanced features
        • May require user training
        • Not suitable for large organizations

        Buyer sentiment

        Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Open source flexibility
        • Integrated video conferencing
        • Multiple app integrations

        Common complaints

        • Steeper learning curve
        • Requires self-hosting
        • Limited mobile features

        Buyer sentiment

        Buyer sentiment is very strong across 759 reviews, with consistently positive feedback.

        What buyers like

        • Versatile messaging solution
        • Secure payment requests
        • Desktop and mobile compatibility

        Common complaints

        • Limited advanced features
        • May require additional integrations
        • User interface could be improved

        Pros and Cons

        • Supports multimedia for richer communication.

        • Secure messaging ensures privacy.

        • Compatible across multiple devices.

        • Limited advanced features may not meet all needs.

        • Not designed for large organizations.

        • Highly customizable for specific business needs.

        • Strong integration with various business tools.

        • Supports both desktop and mobile platforms.

        • May require technical expertise for setup.

        • Self-hosting can lead to maintenance challenges.

        • Facilitates secure transactions through messaging.

        • User-friendly interface for quick communication.

        • Integrates well with social media platforms.

        • May not scale well for larger organizations.

        • Limited advanced features compared to competitors.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Samsung

        Samsung

        SAP

        SAP

        Commonwealth Bank

        Commonwealth Bank

        Mathnasium

        Mathnasium

        Nissan

        Nissan

        Farmers Insurance

        Farmers Insurance

        Media and Screenshots

        Screenshots

        Rock screenshot

        3 Screenshots

        File List Integration

        4 Screenshots

        Group Message

        6 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        4 Videos

        video-0

        4 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Rock or Mattermost?
        Rock edges out the other on user ratings (4.0 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Rock and Mattermost offer a free trial?
        Mattermost offers a free trial. Rock does not.
        What is the starting price of Rock vs Mattermost?
        Rock starts at $4.99 /Month. Mattermost starts at $3.25 /User/Month.
        What are the top alternatives to Rock?
        Top alternatives to Rock include Remotewo, mi.team, Workstorm, Hibox, Dialog.
        What are the top alternatives to Mattermost?
        Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.

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