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Riva CRM Integration vs IRIS CRM vs Bigin by Zoho CRM Comparison

Last updated:

Riva CRM Integration

4.2(164 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Riva CRM Integration offers an enterprise-level integrative platform for corporate CRM, inbox, and calendar synchronization. From cloud integration to case support for Exchange, Office 365, and Notes, Riva Cloud offers a…

View PricingRead Reviews

IRIS CRM

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to manage as many contacts as nece…

View PricingRead Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View PricingRead Reviews

Riva CRM Integration leads on user satisfaction with a 4.2-star rating across 164 reviews.

Riva CRM Integration vs IRIS CRM vs Bigin by Zoho CRM — at a glance

FeatureRiva CRM IntegrationIRIS CRMBigin by Zoho CRM
Rating4.2 / 5—4.3 / 5
Reviews164—119
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2—
Data residencyGlobalUSGlobal

Key differences between Riva CRM Integration and IRIS CRM

  • Free trial: Riva CRM Integration offers a free trial; IRIS CRM does not.
  • Deployment: Riva CRM Integration supports SaaS/Web/Cloud; IRIS CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Riva CRM Integration vs IRIS CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

Riva CRM Integration - CRM Software

Riva CRM Integration

(30)
Talk to an expert
Talk to an expert
IRIS CRM

IRIS CRM

Talk to an expert
Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Riva CRM Integration

Best for

Large Enterprises, Medium Business, Small Business

IRIS CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Riva CRM Integration typically suits Large Enterprises and Medium Business. IRIS CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Riva CRM Integration offers an enterprise-level integrative platform for corporate CRM, inbox, and calendar synchronization. From cloud integration to case support for Exchange, Office 365, ... Read More about Riva CRM Integration

The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to ... Read More about IRIS CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

7.8/10

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.2

(164)

4.3

(119)
Get pricing help
Get pricing help
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Software Demo

Demo

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How do Riva CRM Integration, IRIS CRM and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
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Compare Riva CRM Integration, IRIS CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available

        • Free

          Get Started

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          Get Started

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          Get Started

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        IRIS CRM pricing
        		Bigin by Zoho CRM pricing
        View detailed pricing
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Visit Website

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        —

        Multi-Factor Auth (MFA)

        ✓ Yes
        —

        Audit Logs

        ✓ Yes
        —

        Data Residency

        🌐 Global
        🇺🇸 US

        Riva CRM Integration vs IRIS CRM User Reviews & Rating Comparison

        User Ratings

        4.2

        (based on 164 reviews)

        No reviews available for the product

        4.3

        (based on 119 reviews)

        Rating Distribution

        16

        14

        0

        0

        0

        73

        15

        4

        1

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 30 reviews, with strong overall satisfaction.

        What buyers like

        • Seamless and reliable email and calendar synchronization between CRMs and tools like Outlook, Google, Office 365, and Exchange servers, including on-premise environments.
        • Robust data security features, addressing major security concerns and providing flexible authentication methods (e.g., token-based, basic, modern, certificate-based).
        • Transparent and fully bidirectional integration, ensuring all records, including custom objects, are accurately synced without manual intervention.

        Common complaints

        • Initial setup, although simple for basic configurations, can become challenging for complex customizations or less technical users without dedicated support.
        • Occasional confusion during installation, especially involving specific business use cases, requiring reliance on customer support.
        • Limited advanced troubleshooting documentation, which can slow self-resolution of uncommon issues.

        What buyers like

        • Exceptional customer service with knowledgeable and responsive support staff, ensuring quick resolutions.
        • User-friendly and intuitive interface, making it easy to navigate and use, especially for new users.
        • Comprehensive features like lead management, ticketing, residuals reporting, and VoIP integration, streamlining workflows for ISOs and sales teams.

        Common complaints

        • Some users find the system's layout (especially in earlier versions) cramped, with information packed too closely together.
        • Steep learning curve for new users due to the abundance of features and functionalities.
        • Occasional hiccups in custom field integrations or onboarding processes reported by a few users.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Strong integration capabilities with multiple platforms.

        • Enhances CRM adoption across organizations.

        • Robust support for enterprise-level needs.

        • Setup can be complex and time-consuming.

        • May require ongoing IT support.

        • Strong security features for data protection

        • Efficient management of multiple contacts

        • Intuitive user interface

        • Can be complex for new users

        • Customization may be limited

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        List of Customers

        Customers

        Business and Human Rights Resource Centre

        Business and Human Rights Resource Centre

        KLAFS

        KLAFS

        The University of Groningen

        The University of Groningen

        Payment Depot

        Payment Depot

        Celero

        Celero

        Flashbanc

        Flashbanc

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Three tips

        7 Screenshots

        IRIS CRM screenshot

        5 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives

        Alternatives

        Bigin by Zoho CRM - CRM Software
        Bigin by Zoho CRM

        4.3

        ClickUp - Collaboration Software
        ClickUp

        4.4

        Zoho CRM - CRM Software
        Zoho CRM

        4.1

        Bigin by Zoho CRM - CRM Software
        Bigin by Zoho CRM

        4.3

        Salesforce - CRM Software
        Salesforce

        4.3

        SalesCRM - CRM Software
        SalesCRM

        4.5

        ClickUp - Collaboration Software
        ClickUp

        4.4

        Zoho CRM - CRM Software
        Zoho CRM

        4.1

        Freshsales - CRM Software
        Freshsales

        4.6

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Riva CRM Integration or IRIS CRM?
        Riva CRM Integration edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Riva CRM Integration and IRIS CRM offer a free trial?
        Riva CRM Integration offers a free trial. IRIS CRM does not.
        What is the starting price of Riva CRM Integration vs IRIS CRM?
        Riva CRM Integration starts at Contact for pricing. IRIS CRM starts at Contact for pricing.
        What are the top alternatives to Riva CRM Integration?
        Top alternatives to Riva CRM Integration include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to IRIS CRM?
        Top alternatives to IRIS CRM include Bigin by Zoho CRM, Salesforce, SalesCRM, SimpleCRM, FreeCRM.

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