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Retail Pro vs Supermetrics Comparison

Last updated:

Retail Pro

4.0(30 reviews)

Starting at $119 /Month

  • Individuals
  • Large Enterprises

Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and printing receipts. The intuitive…

Supermetrics

4.4(642 reviews)

Starting at $69 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google Ads, and social media channels…

Supermetrics leads on user satisfaction with a 4.4-star rating across 642 reviews.

Retail Pro vs Supermetrics — at a glance

FeatureRetail ProSupermetrics
Rating4.0 / 54.4 / 5
Reviews30642
Starting price$119 /Month$69 /User/Month
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRetail SoftwareMarketing Analytics Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business HoursBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobal

Key differences between Retail Pro and Supermetrics

  • Pricing: Retail Pro starts at $119 /Month, while Supermetrics starts at $69 /User/Month.
  • Free trial: Supermetrics offers a free trial; Retail Pro does not.
  • Target audience: Retail Pro is built for Individuals and Large Enterprises, while Supermetrics targets Large Enterprises and Medium Business.
  • User satisfaction: Supermetrics scores higher with a 4.4-star average.
  • Deployment: Retail Pro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Supermetrics supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Retail Pro vs Supermetrics — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Retail Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retail Pro - Retail Software
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Supermetrics - New SaaS Software
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Retail Pro vs Supermetrics: Biggest differences

Start here before you go deeper into features.

Retail Pro

Best for small to medium retail stores needing flexible POS and inventory management.

Choose if
  • You run a small or medium retail store requiring easy daily operations management.
  • You need a user-friendly POS system with detailed sales and inventory reporting.
  • You want flexible automation and employee privilege controls via an intuitive interface.
Consider alternatives if
  • Your business handles very large item catalogs needing fast, high-performance software.
  • You require advanced custom order features beyond standard retail POS capabilities.

Supermetrics

Best for

Large Enterprises, Medium Business, Small Business

Retail Pro typically suits Individuals and Large Enterprises. Supermetrics tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and ... Read More about Retail Pro

Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google ... Read More about Supermetrics

Entry Level Pricing

  • Starts from $119
  • Starts from $69 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.4/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.03

(30)

4.41

(642)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do Retail Pro and Supermetrics Compare on Features?

Total Features

9 Features

4 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Retail Pro and Supermetrics on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $119
      • $69 , Billed Yearly

      Pricing Plans

      • Not Available
      • Hobby (Google Sheets)

        • Number of Reports : Unlimited

        • Number of License Users : 1

        • Data Sources : Google Analytics

        Show more +

      • Pro (Google Sheets)

        • Includes features of Hobby plan, plus

        • Data sources : All (excluding Adobe Analytics, Adform, Google Ad Manager, Google Campaign Manager, Google Display and Video 360, Google Search Ads 360, HubSpot Professional and Enterprise)

        • Scheduled refresh : Daily, Weekly, Monthly

        Show more +

      • Super Pro (Google Sheets)

        • Includes features of Pro plan, plus

        • Data sources : All (excluding HubSpot Professional and Enterprise)

        • Scheduled Refresh : Hourly

        Show more +

      • Browse all pricing plans

      Pricing Page

      Retail Pro pricing
      Supermetrics pricing

      Retail Pro vs Supermetrics: Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Retail Pro vs Supermetrics Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Retail Pro User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      9

      16

      5

      0

      1

      460

      211

      21

      6

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Retail Pro’s ease of use and reporting capabilities but express frustration with slow performance and limited advanced features.

      What buyers like

      • Ease of use
      • Reporting capabilities
      • Customer support

      Common complaints

      • Slow performance
      • Limited advanced functionality

      Buyer sentiment

      Buyer sentiment is positive across 711 reviews, with strong overall satisfaction.

      What buyers like

      • Reviewers find it easy to use, pulling data fast and reliably with minimal training.
      • A wide variety of connectors lets users combine many data sources in one place.
      • Integration with Looker Studio and Google Sheets automates reporting effectively.

      Common complaints

      • Many reviewers find the pricing high, especially for sole traders or small users.
      • Some report occasional bugs, instability or needing to reconnect data sources.
      • A few note limits on the number of connections or datasources.

      Pros and Cons

      • User-friendly interface enabling quick transaction processing

      • Detailed and diverse reporting for inventory and sales management

      • Responsive vendor support

      • Slow navigation and performance issues with large item volumes

      • Complex and costly report customization

      • Reviewers find it easy to use, pulling data fast and reliably with minimal training.

      • A wide variety of connectors lets users combine many data sources in one place.

      • Integration with Looker Studio and Google Sheets automates reporting effectively.

      • Many reviewers find the pricing high, especially for sole traders or small users.

      • Some report occasional bugs, instability or needing to reconnect data sources.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Retail Pro or Supermetrics? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      screenshots

      7 Screenshots

      Supermetrics API screenshot

      8 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      5 Videos

      Top Alternatives to Retail Pro and Supermetrics in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Retail Pro or Supermetrics?
      Supermetrics edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Retail Pro and Supermetrics offer a free trial?
      Supermetrics offers a free trial. Retail Pro does not.
      What is the starting price of Retail Pro vs Supermetrics?
      Retail Pro starts at $119 /Month. Supermetrics starts at $69 /User/Month.
      What are the top alternatives to Retail Pro?
      Top alternatives to Retail Pro include iVend Retail, GoFrugal POS Software, LivePOS, Visual Retail Plus, ShopKeep.
      What are the top alternatives to Supermetrics?
      Top alternatives to Supermetrics include Searchmetrics, Shortlist Metrics, Mainmetrics, Datorama, Adverity.