Request Tracker vs MantisBT Comparison
Request Tracker
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large global enterprises, resulting in t…
MantisBT
Starting at Contact for pricing
- Freelancers / Consultants
- Large Enterprises
MantisBT is a free web-based bug tracker which lets user manage projects, tasks, issues and its related data. It is an easy to use, lightweight software application that works with any development environment or methodol…
MantisBT leads on user satisfaction with a 4.0-star rating across 170 reviews.
Request Tracker vs MantisBT — at a glance
| Feature | Request Tracker | MantisBT |
|---|---|---|
| Rating | 2.8 / 5 | 4.0 / 5 |
| Reviews | 10 | 170 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Bug Tracking Software | Bug Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | Online |
| Data residency | — | Global |
Key differences between Request Tracker and MantisBT
- Target audience: Request Tracker is built for Large Enterprises and Medium Business, while MantisBT targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: MantisBT scores higher with a 4.0-star average.
- Deployment: Request Tracker supports SaaS/Web/Cloud; MantisBT supports SaaS/Web/Cloud.
Request Tracker vs MantisBT — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium dev teams needing customizable, lightweight bug tracking.
- You want an open-source, highly customizable bug tracking solution.
- Your team needs centralized management of projects and tasks in one tool.
- You prefer a lightweight system compatible with any development environment or methodology.
- You require a modern, polished user interface for non-technical users.
- You need advanced notifications and automated task assignments to reduce manual work.
Request Tracker typically suits Large Enterprises and Medium Business. MantisBT tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large ... Read More about Request Tracker | MantisBT is a free web-based bug tracker which lets user manage projects, tasks, issues and its related data. It is an easy to use, lightweight software application that works with any ... Read More about MantisBT |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.1/10 | 8.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  MantisBT has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Request Tracker and MantisBT Compare on Features?
Total Features | 5 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Request Tracker and MantisBT on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | — | 🌐 Global |
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Request Tracker User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is cautious across 10 reviews, with several recurring concerns in feedback. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate MantisBT’s ease of use and effective issue tracking but note challenges with configuration complexity and an outdated interface. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  2 Screenshots |
|---|---|---|
Videos |  2 Videos | No videos available. |
Top Alternatives to Request Tracker and MantisBT in 2026
Alternatives |
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Related Blogs and Articles for Bug Tracking Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Request Tracker or MantisBT?
- MantisBT edges out the other on user ratings (4.0 vs 2.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Request Tracker and MantisBT offer a free trial?
- Neither Request Tracker nor MantisBT currently lists a free trial.
- What is the starting price of Request Tracker vs MantisBT?
- Request Tracker starts at Contact for pricing. MantisBT starts at Contact for pricing.
- What are the top alternatives to Request Tracker?
- Top alternatives to Request Tracker include Jira, SupportBee, HelpDesk, osTicket, Snappy.
- What are the top alternatives to MantisBT?
- Top alternatives to MantisBT include Jira, The Bug Squasher, Zoho BugTracker, ReportBugz, BugHerd.