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RemotePC vs BeyondTrust Remote Support vs Remotedesk Comparison

Last updated:

RemotePC

3.8(138 reviews)

Starting at $22.12 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

RemotePC provides an inexpensive way to access your PC from any web browser. RemotePC is a software that gives you the ability to work on your computer from anywhere there is an internet connection. It gives you remote a…

BeyondTrust Remote Support

4.6(418 reviews)

Starting at $2,097 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…

Remotedesk

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all the existing third party applica…

BeyondTrust Remote Support leads on user satisfaction with a 4.6-star rating across 418 reviews.

RemotePC vs BeyondTrust Remote Support vs Remotedesk — at a glance

FeatureRemotePCBeyondTrust Remote SupportRemotedesk
Rating3.8 / 54.6 / 5
Reviews138418
Starting price$22.12 /Year$2,097 /YearContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineOnline
CertificationsGDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSGlobal

Key differences between RemotePC and BeyondTrust Remote Support

  • Pricing: RemotePC starts at $22.12 /Year, while BeyondTrust Remote Support starts at $2,097 /Year.
  • User satisfaction: BeyondTrust Remote Support scores higher with a 4.6-star average.
  • Deployment: RemotePC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare RemotePC vs BeyondTrust Remote Support vs Remotedesk — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RemotePC - Remote Access Software
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Remotedesk - Remote Access Software
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Biggest differences

Start here before you go deeper into features.

RemotePC

Cost-effective, easy-to-use remote access for small to mid-sized teams.

Choose if
  • You need quick, simple setup with an intuitive interface.
  • Your team requires stable, reliable remote connections across platforms.
  • You want secure access with multi-monitor support and strong encryption.
Consider alternatives if
  • You require advanced, highly customizable remote access workflows.
  • You rely heavily on file transfers and large screen sessions on small devices.

BeyondTrust Remote Support

Best for secure, cross-platform remote IT support with extensive session monitoring.

Choose if
  • You need robust security with session recording and auditing capabilities.
  • Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
  • You want the option to host the remote support server on-premises for control.
Consider alternatives if
  • Your organization demands rapid updates for the latest operating system releases.
  • Your support heavily relies on iOS device connectivity and management.

Remotedesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

RemotePC: Cost-effective, easy-to-use remote access for small to mid-sized teams. BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring.

Description

RemotePC provides an inexpensive way to access your PC from any web browser. RemotePC is a software that gives you the ability to work on your computer from anywhere there is an internet ... Read More about RemotePC

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all ... Read More about Remotedesk

Entry Level Pricing

  • Starts from $22.12
  • Starts from $2,097
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.1/10

9.3/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
50-500 employees501-5,000 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

RemotePC

  • Seamless Remote Access: With RemotePC, you can effortlessly connect to your office computer from anywhere in the world. Imagine being able to access important files and applications while on the go—this flexibility empowers your team to work without boundaries.
  • Robust Security Features: Security is paramount, and that's why RemotePC employs top-notch encryption protocols and two-factor authentication. You can rest easy knowing that your sensitive data is protected against unauthorized access, allowing you to focus on what really matters.
  • User-Friendly Interface: Even if you're not tech-savvy, RemotePC's intuitive design makes it easy for anyone to navigate. This means less time spent training staff and more time optimizing productivity—an essential benefit for busy managers like yourself.

BeyondTrust Remote Support

  • Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
  • Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
  • Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
Best fit

Best fit

RemotePC

  • 1 to 500 employees
  • SaaS, Consulting, IT Services, Education, and Remote Workforce Management
  • IT Administrators, Remote Support Technicians, Business Consultants, and Freelancers

BeyondTrust Remote Support

  • 50 to 5,000 employees.
  • Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
  • Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
Watchouts

Reasons buyers look elsewhere

RemotePC

  • Users may seek alternatives to RemotePC for enhanced security features, especially if they handle sensitive data and require advanced encryption methods or compliance with strict regulatory standards.
  • Some users might find the pricing structure of RemotePC less favorable compared to competitors offering similar features at a more competitive rate, making cost-effectiveness a priority.
  • A desire for more intuitive user interfaces or better customer support can lead users to explore alternatives, particularly if they encounter difficulties in setup or troubleshooting with RemotePC.

BeyondTrust Remote Support

  • Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
  • Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
  • Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.

Software Demo

Demo

No software demo available

RemotePC has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Remotedesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do RemotePC, BeyondTrust Remote Support and Remotedesk Compare on Features?

Total Features

6 Features

7 Features

4 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare RemotePC, BeyondTrust Remote Support and Remotedesk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $22.12
        • $2,097
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        RemotePC pricing
        BeyondTrust Remote Support pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🌐 Global

        RemotePC vs BeyondTrust Remote Support User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        347

        6

        0

        0

        4

        80

        15

        2

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate RemotePC for its ease of use, reliability, and cost-effectiveness, though some note minor usability issues with screen size and file transfers.

        What buyers like

        • Ease of setup
        • Stable performance
        • Intuitive interface

        Common complaints

        • Small screen size on some devices
        • File transfer usability

        Buyer sentiment

        Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks.

        What buyers like

        • Cross-platform compatibility
        • Security and auditing features
        • Variety of remote support tools

        Common complaints

        • Connection stability issues
        • Slow updates for new OS versions

        What buyers like

        • Supports multiple remote protocols
        • Integrated access solutions
        • User-friendly interface

        Common complaints

        • Limited advanced features
        • May require technical setup
        • Not ideal for casual users

        Pros and Cons

        • Easy and quick setup with intuitive interface

        • Reliable and stable remote connections across platforms

        • Cost-effective pricing suitable for multiple users

        • Screen size can be small on certain devices, impacting usability

        • File transfer functionality is somewhat clunky and could be improved

        • Wide compatibility with Windows, Mac, Linux, and mobile devices

        • Robust security features including session recording and auditing

        • Variety of remote tools such as display resolution changes and client action blocking

        • Slow updates following new operating system releases

        • Connection drops and slow connections to host machines

        • Supports multiple remote desktop protocols, enhancing flexibility.

        • Designed for both profit and non-profit organizations, broadening its appeal.

        • Offers integrated solutions that simplify remote access management.

        • Setup may require IT expertise.

        • Advanced features may be lacking for power users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        screenshots

        3 Screenshots

        Bomgar screenshot

        8 Screenshots

        Remotedesk screenshot

        1 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, RemotePC or BeyondTrust Remote Support?
        BeyondTrust Remote Support edges out the other on user ratings (4.6 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do RemotePC and BeyondTrust Remote Support offer a free trial?
        Yes, both RemotePC and BeyondTrust Remote Support offer a free trial.
        What is the starting price of RemotePC vs BeyondTrust Remote Support?
        RemotePC starts at $22.12 /Year. BeyondTrust Remote Support starts at $2,097 /Year.
        What are the top alternatives to RemotePC?
        Top alternatives to RemotePC include ConnectWise Control, Splashtop Remote Support, BeyondTrust Remote Support, ScreenMeet, Wayk Now.
        What are the top alternatives to BeyondTrust Remote Support?
        Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.

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