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QuestionPro vs UserX vs Figma Comparison

Last updated:

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

UserX

Starting at $299 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for aggregating disparate UX metrics. Each t…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

QuestionPro leads on user satisfaction with a 4.3-star rating across 805 reviews.

QuestionPro vs UserX vs Figma — at a glance

FeatureQuestionProUserXFigma
Rating4.3 / 54.5 / 5
Reviews8052,143
Starting price$129 /Month$299 /Month$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness HoursOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between QuestionPro and UserX

  • Pricing: QuestionPro starts at $129 /Month, while UserX starts at $299 /Month.
  • Deployment: QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserX supports SaaS/Web/Cloud.

Compare QuestionPro vs UserX vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

QuestionPro - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
UserX - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

UserX

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

QuestionPro typically suits Large Enterprises and Medium Business. UserX tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for ... Read More about UserX

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $129
  • Starts from $299
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

8.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UserX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do QuestionPro, UserX and Figma Compare on Features?

Total Features

16 Features

7 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare QuestionPro, UserX and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $129
        • $299
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        QuestionPro pricing
        UserX pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        QuestionPro vs UserX User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 805 reviews)

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        No reviews available for this product

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

        What buyers like

        • Feature completeness
        • Data visualization and reporting
        • Ease of publishing and exporting results

        Common complaints

        • Pricing opacity
        • Steep learning curve

        What buyers like

        • Comprehensive UX metrics
        • User communication tools
        • Integrates multiple UX tools

        Common complaints

        • Complex setup process
        • May require training
        • Not suitable for solo users

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Comprehensive survey creation and administration tools

        • Robust data analysis and charting capabilities

        • Ability to publish and export findings easily

        • Pricing details are not fully transparent and may require sales contact

        • Some users report a learning curve due to feature richness

        • Aggregates multiple UX metrics for better insights.

        • Facilitates clear communication between teams.

        • Customizable reports enhance usability.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Amazon

        Amazon

        Microsoft

        Microsoft

        Google

        Google

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        QuestionPro screenshot

        7 Screenshots

        No screenshots available.

        Videos

        video-0

        4 Videos

        No videos available.

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, QuestionPro or UserX?
        QuestionPro edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do QuestionPro and UserX offer a free trial?
        Yes, both QuestionPro and UserX offer a free trial.
        What is the starting price of QuestionPro vs UserX?
        QuestionPro starts at $129 /Month. UserX starts at $299 /Month.
        What are the top alternatives to QuestionPro?
        Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.
        What are the top alternatives to UserX?
        Top alternatives to UserX include Figma, UX-App, UXCam, UXtweak, UserExperior.

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