NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

PlaybookUX vs Userlytics vs Figma Comparison

Last updated:

PlaybookUX

4.5(27 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

The playbook UX design software is the digital solution that has been created out of the insights and experiences gained from the world's leading manufacturers, brands and universities using UX products to create innovat…

Userlytics

3.3(246 reviews)

Starting at $49 /User

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Established in 2009, Userlytics stands as a state-of-the-art user experience research platform, boasting a global participant pool of nearly 2 million panelists. Over the years, this platform has assisted enterprises and…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

PlaybookUX leads on user satisfaction with a 4.5-star rating across 27 reviews.

PlaybookUX vs Userlytics vs Figma — at a glance

FeaturePlaybookUXUserlyticsFigma
Rating4.5 / 53.3 / 54.5 / 5
Reviews272462,143
Starting priceContact for pricing$49 /User$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large EnterprisesFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineOnline
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between PlaybookUX and Userlytics

  • Pricing: Userlytics starts at $49 /User. PlaybookUX pricing is not publicly listed.
  • Target audience: PlaybookUX is built for Freelancers / Consultants and Large Enterprises, while Userlytics targets Individuals and Freelancers / Consultants.
  • User satisfaction: PlaybookUX scores higher with a 4.5-star average.
  • Deployment: PlaybookUX supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Userlytics supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare PlaybookUX vs Userlytics vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PlaybookUX - UX Software

PlaybookUX

Discontinued

Visit website

Visit Website

Userlytics - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

PlaybookUX

Best for streamlined UX research in automotive and consumer electronics design.

Choose if
  • You need to quickly create and launch unmoderated user tests with unlimited participants.
  • Your team values ease of use and responsive customer support for UX research tools.
  • You work in small to medium businesses focused on blended product design across industries.
Consider alternatives if
  • Your workflow requires advanced in-tool analytics and detailed data visualization capabilities.
  • You depend on comprehensive prototype integration and communication features within the tool.

Userlytics

Best for UX research with global panel and mobile app testing support.

Choose if
  • You need access to a large, diverse global participant pool for testing.
  • You require support for both moderated and unmoderated usability studies, including mobile apps.
  • You want faster, cost-effective customer feedback collection with responsive support.
Consider alternatives if
  • You need a simple, fully transparent pricing model with clear credit usage.
  • You prioritize a highly intuitive interface and flawless navigation for video review.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

PlaybookUX: Best for streamlined UX research in automotive and consumer electronics design. Userlytics: Best for UX research with global panel and mobile app testing support.

Description

The playbook UX design software is the digital solution that has been created out of the insights and experiences gained from the world's leading manufacturers, brands and universities ... Read More about PlaybookUX

Established in 2009, Userlytics stands as a state-of-the-art user experience research platform, boasting a global participant pool of nearly 2 million panelists. Over the years, this ... Read More about Userlytics

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Not Available
  • Starts from $49
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.5

(27)

Best Company Size

Small BusinessMedium Business
Small BusinessLarge Enterprises
Small BusinessMedium Business

Visit website

Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do PlaybookUX, Userlytics and Figma Compare on Features?

Total Features

10 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Visit website

Get Quote

Compare PlaybookUX, Userlytics and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        PlaybookUX pricing
        Userlytics pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available

        Visit website

        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        Data Residency

        🌐 Global
        🌐 Global

        PlaybookUX vs Userlytics User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        26

        2

        2

        0

        10

        220

        70

        5

        11

        33

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise PlaybookUX for its ease of use, effective feedback collection, and strong customer support, while noting limitations in analytics and prototype integration.

        What buyers like

        • Ease of use
        • Customer support
        • Feedback collection

        Common complaints

        • Limited analytics features
        • Prototype integration issues

        Buyer sentiment

        Userlytics is praised for its powerful testing capabilities and responsive support but criticized for pricing confusion and interface usability issues.

        What buyers like

        • Ease of use
        • Responsive customer support
        • Fast and cost-effective feedback collection

        Common complaints

        • Pricing complexity
        • Interface navigation challenges

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Ability to collect feedback from unlimited participants via unmoderated tests

        • Helpful and responsive customer support

        • Ease of use enabling quick test and survey creation

        • Lack of in-tool charts and detailed post-study analytics

        • Limited heat map availability and presentation of statistics

        • Supports Testflight and Android testing with a powerful, easy-to-use interface

        • Quick and responsive customer support for test setup and result analysis

        • Enables gathering customer feedback significantly faster and cheaper than traditional methods

        • Confusing pricing model with unclear credit usage and test costs

        • Occasional issues with respondent quality requiring replacements

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Formlabs

        Formlabs

        Smartly

        Smartly

        Titlecapture

        Titlecapture

        Verizon

        Verizon

        Microsoft

        Microsoft

        Coca-Cola

        Coca-Cola

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        No screenshots available.

        Userlytics

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, PlaybookUX or Userlytics?
        PlaybookUX edges out the other on user ratings (4.5 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do PlaybookUX and Userlytics offer a free trial?
        Yes, both PlaybookUX and Userlytics offer a free trial.
        What is the starting price of PlaybookUX vs Userlytics?
        PlaybookUX starts at Contact for pricing. Userlytics starts at $49 /User.
        What are the top alternatives to PlaybookUX?
        Top alternatives to PlaybookUX include Figma, UXCam, UserX, User Insights, Userlytics.
        What are the top alternatives to Userlytics?
        Top alternatives to Userlytics include Figma, UXCam, UserX, UXtweak, UserZoom.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.