piHAPPINESS vs Customer.guru vs Zonka Feedback Comparison
piHAPPINESS
Starting at $42.49 /Month
- Free Trial
- Large Enterprises
- Medium Business
piHappiness is a comprehensive customer feedback app that provides real-time input using emoticons, capturing vital human insights in under 30 seconds. Businesses can create beautiful, fully customizable feedback forms,…
Customer.guru
Starting at $50 /Month
- Free Trial
- Large Enterprises
- Medium Business
Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…
Customer.guru leads on user satisfaction with a 4.4-star rating across 31 reviews.
piHAPPINESS vs Customer.guru vs Zonka Feedback — at a glance
| Feature | piHAPPINESS | Customer.guru | Zonka Feedback |
|---|---|---|---|
| Rating | — | 4.4 / 5 | 4.7 / 5 |
| Reviews | — | 31 | 130 |
| Starting price | $42.49 /Month | $50 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | NPS Software | NPS Software |
| Platforms | Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | GDPR | GDPR |
| Data residency | US | Global | Global |
Key differences between piHAPPINESS and Customer.guru
- Pricing: piHAPPINESS starts at $42.49 /Month, while Customer.guru starts at $50 /Month.
- Deployment: piHAPPINESS supports Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, SaaS/Web/Cloud; Customer.guru supports SaaS/Web/Cloud.
Compare piHAPPINESS vs Customer.guru vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium businesses needing simple, effective NPS surveys.
- You want quick, easy survey setup with a user-friendly interface.
- You need to track customer satisfaction and product feedback efficiently.
- You prefer cost-effective NPS surveys integrated seamlessly into email campaigns.
- Your enterprise requires extensive survey customization and complex integrations.
- You need advanced customer outreach beyond basic survey distribution.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
piHAPPINESS typically suits Large Enterprises and Medium Business. Customer.guru tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | piHappiness is a comprehensive customer feedback app that provides real-time input using emoticons, capturing vital human insights in under 30 seconds. Businesses can create beautiful, ... Read More about piHAPPINESS | Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends ... Read More about Customer.guru | Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback |
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SpotScoreWhat's this? ↗ | Not Available | 9.1/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do piHAPPINESS, Customer.guru and Zonka Feedback Compare on Features?
Total Features | 11 Features | 16 Features | 28 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare piHAPPINESS, Customer.guru and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
piHAPPINESS vs Customer.guru User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | No expert review available for this product | Buyer sentiment Overall positive sentiment highlights ease of use, effective NPS tracking, and good customer support, tempered by some limitations in customization and outreach features. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons | No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Cisco  Samsung  IBM |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  1 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, piHAPPINESS or Customer.guru?
- Customer.guru edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do piHAPPINESS and Customer.guru offer a free trial?
- Yes, both piHAPPINESS and Customer.guru offer a free trial.
- What is the starting price of piHAPPINESS vs Customer.guru?
- piHAPPINESS starts at $42.49 /Month. Customer.guru starts at $50 /Month.
- What are the top alternatives to piHAPPINESS?
- Top alternatives to piHAPPINESS include SightMill, Hively, GrowthScore, Liveform, Qualified.
- What are the top alternatives to Customer.guru?
- Top alternatives to Customer.guru include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX.