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PBX Plus by 500apps vs Grasshopper Comparison

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PBX Plus by 500apps

4.6(4 reviews)

Starting at $9.99 /Month

  • Large Enterprises
  • Medium Business

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech converter to enhance productivit…

Grasshopper

3.4(234 reviews)

Starting at Contact for pricing

  • Small Business

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…

PBX Plus by 500apps leads on user satisfaction with a 4.6-star rating across 4 reviews.

SpotSaaS Analysis

PBX Plus by 500appsGrasshopper

The core difference between PBX Plus and Grasshopper lies in their target audience, with PBX Plus catering to mid-sized teams requiring advanced PBX features, while Grasshopper is designed for small businesses seeking straightforward and budget-friendly phone solutions. Ideal buyers for PBX Plus are customer service or sales teams with 50-1000 employees, whereas Grasshopper is best suited for small business owners needing efficient communication without complexity.

- Best for mid-sized teams needing flexible virtual PBX solutions. - Offers built-in text-to-speech for enhanced call handling. - Ideal for customer service or sales teams of 50-1000 employees. - Priced at $9.99. - Supports teams with 51-1000 employees. - Focuses on productivity-boosting features.

- Best for small businesses needing simple phone communication. - Provides separate work and personal phone numbers on one device. - Features reliable call forwarding and voicemail transcription. - Targeted at companies with 1-200 employees. - Cost-effective solution for small teams. - Emphasizes ease of use and straightforward setup.

PBX Plus by 500apps vs Grasshopper — at a glance

FeaturePBX Plus by 500appsGrasshopper
Rating4.6 / 53.4 / 5
Reviews4234
Starting price$9.99 /MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android
API
Support modesOnline24/7 (Live rep), Online
Data residencyGlobal

Key differences between PBX Plus by 500apps and Grasshopper

  • Pricing: PBX Plus by 500apps starts at $9.99 /Month. Grasshopper pricing is not publicly listed.
  • Target audience: PBX Plus by 500apps is built for Large Enterprises and Medium Business, while Grasshopper targets Small Business.
  • User satisfaction: PBX Plus by 500apps scores higher with a 4.6-star average.
  • Deployment: PBX Plus by 500apps supports SaaS/Web/Cloud; Grasshopper supports SaaS/Web/Cloud, Mobile - Android.

PBX Plus by 500apps vs Grasshopper — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PBX Plus by 500apps - VoIP Providers
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Grasshopper - VoIP Providers
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Biggest differences

Start here before you go deeper into features.

PBX Plus by 500apps

Best for mid-sized teams needing flexible, productivity-boosting virtual PBX.

Choose if
  • You manage a customer service or sales team of 50-1000 employees.
  • You want built-in text-to-speech to enhance call handling efficiency.
  • You need customizable call flow reporting to generate actionable revenue insights.
Consider alternatives if
  • You are a very small business with minimal call volume.
  • You require an on-premise PBX solution rather than hosted.

Grasshopper

Best for small businesses needing cost-effective, simple phone communication solutions.

Choose if
  • You want separate work and personal phone numbers on one device.
  • You need reliable call forwarding and voicemail transcription features.
  • Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
  • Your business requires advanced texting and contact management capabilities.
  • You operate in areas with unreliable cellular service causing call drops.

PBX Plus by 500apps: Best for mid-sized teams needing flexible, productivity-boosting virtual PBX. Grasshopper: Best for small businesses needing cost-effective, simple phone communication solutions.

Description

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech ... Read More about PBX Plus by 500apps

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper

Entry Level Pricing

  • Starts from $9.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.6

(4)

Best Company Size

51-500 employees501-1000 employees
1-50 employees51-200 employees
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Compare PBX Plus by 500apps and Grasshopper on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9.99 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • 100 - I/O Calls / Month

        • No Webhooks

        • 500 - VM's, 500 - Call Logs

        Show more +

      • Infinity

        • 37+ apps

        • No Feature Caps

        • Collaboration

        Show more +

      • BYOS

        • 37+ apps

        • Your Server

        • Highest Compliance

        Show more +

      • Not Available

      Pricing Page

      PBX Plus by 500apps pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🌐 Global

      PBX Plus by 500apps User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      5

      1

      0

      0

      0

      59

      7

      0

      0

      12

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the productivity features and communication efficiency but note limited user feedback and pricing clarity.

      What buyers like

      • Ease of communication management
      • Productivity enhancement
      • Customizable reporting

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Buyer sentiment

      Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.

      What buyers like

      • Ease of use
      • Cost-effectiveness
      • Call forwarding and voicemail transcription

      Common complaints

      • Call drops
      • Limited texting and contact management

      Pros and Cons

      • Built-in text-to-speech converter enhances productivity

      • Customizable call flows for detailed reporting

      • Hosted PBX system simplifies team communication

      • Limited pricing transparency due to quotation-based pricing

      • Relatively low number of user reviews limits feedback breadth

      • Allows separate work and personal phone numbers for better organization

      • Cost-effective and easy to use for small businesses

      • Reliable call forwarding and voicemail transcription

      • Call drops reported in certain service areas

      • Limited texting capabilities and lack of contacts in desktop app

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      TNW

      TNW

      Entrepreneur

      Entrepreneur

      indeed

      indeed

      Forbes

      Forbes

      Wall Street Journal

      Wall Street Journal

      Fox Business

      Fox Business

      Media and Screenshots

      Screenshots

      Call Logs screenshot

      8 Screenshots

      Call forwarding

      1 Screenshots

      Top Alternatives to PBX Plus by 500apps and Grasshopper in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PBX Plus by 500apps or Grasshopper?
      PBX Plus by 500apps edges out the other on user ratings (4.6 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do PBX Plus by 500apps and Grasshopper offer a free trial?
      Neither PBX Plus by 500apps nor Grasshopper currently lists a free trial.
      What is the starting price of PBX Plus by 500apps vs Grasshopper?
      PBX Plus by 500apps starts at $9.99 /Month. Grasshopper starts at Contact for pricing.
      What are the top alternatives to PBX Plus by 500apps?
      Top alternatives to PBX Plus by 500apps include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 3CX.
      What are the top alternatives to Grasshopper?
      Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.

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