NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

PatientTrak vs Skiplino Comparison

Last updated:

PatientTrak

Starting at $395 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

PatientTrak is a patient flow and communication platform designed to help healthcare organizations improve efficiency and elevate patient satisfaction. Built for hospitals, clinics, and multi-facility healthcare systems,…

Skiplino

Starting at $99 /Month

  • Free Trial
  • Small Business
  • Medium Business

Skiplino brings walk-in queues and booked appointments together in one cloud platform. Visitors take a ticket at an on-site kiosk, check in from the iOS or Android app, or book through a web link, then receive SMS, Whats…

PatientTrak vs Skiplino — at a glance

FeaturePatientTrakSkiplino
Rating——
Reviews——
Starting price$395 /month$99 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business, Medium Business, Large Enterprises
CategoryPatient Engagement SoftwareQueue Management Software
Integrations4+ apps—
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Browser Based (Cloud), Mobile - Android/iOS
API—Available
Support modesOnline, Business HoursOnline, Business Hours
CertificationsSOC 2, HIPAA—
Data residencyUS—

Key differences between PatientTrak and Skiplino

  • Pricing: PatientTrak starts at $395 /month, while Skiplino starts at $99 /Month.
  • Target audience: PatientTrak is built for Large Enterprises and Medium Business, while Skiplino targets Small Business and Medium Business.
  • Deployment: PatientTrak supports SaaS/Web/Cloud; Skiplino supports SaaS/Web/Cloud, Browser Based (Cloud), Mobile - Android/iOS.

PatientTrak vs Skiplino — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PatientTrak - Logo
Talk to an expert
Talk to an expert
Skiplino - Queue Management Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this PatientTrak vs Skiplino comparison

Get the full side-by-side as a PDF — these picks plus the top Patient Engagement Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

PatientTrak vs Skiplino: Biggest differences

Start here before you go deeper into features.

PatientTrak

Best for

Large Enterprises, Medium Business, Small Business

Skiplino

Best for clinics, stores and single branches that want a published price and want to be running this week.

Choose if
  • You want to see a price and start a trial without booking a sales call.
  • You run one site or a handful of sites and need queueing live in days, not months.
  • You want kiosk, mobile app, web and video joining included in one subscription.
Consider alternatives if
  • You need a named compliance certification such as SOC 2 or ISO 27001 before signing.
  • You are rolling out across many branches, where per-location pricing adds up faster than a negotiated quote.

PatientTrak typically suits Large Enterprises and Medium Business. Skiplino tends to fit Small Business and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

PatientTrak is a patient flow and communication platform designed to help healthcare organizations improve efficiency and elevate patient satisfaction. Built for hospitals, clinics, and ... Read More about PatientTrak

Skiplino brings walk-in queues and booked appointments together in one cloud platform. Visitors take a ticket at an on-site kiosk, check in from the iOS or Android app, or book through a ... Read More about Skiplino

Entry Level Pricing

  • Starts from $395 , monthly
  • Starts from $99 , Billed Yearly

Free Trial Availability

Best Company Size

50–5,000 Employees
Small BusinessMedium BusinessLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

PatientTrak

  • Improve Patient Communication: HIPAA-compliant text messaging keeps patients and families informed from arrival through discharge, increasing transparency and satisfaction.
  • Optimize Clinic Efficiency: With kiosk and mobile check-ins, QR code arrivals, and digital forms, PatientTrak reduces wait times and helps staff manage patient flow more effectively.
  • Strengthen Online Reputation: Automated surveys with AI sentiment analysis let organizations capture real-time feedback and direct positive reviews, improving their digital presence.

Skiplino

  • You can see the price before you talk to anyone: Skiplino is the one prominent vendor in this category that publishes a rate card, which makes it the realistic starting point for a small operator who simply wants to know what queue management costs.
  • Running the same week: A single branch can be configured and live in minutes with no setup fee, and a 7-day trial runs without a card, so evaluation does not depend on a sales calendar.
  • Reporting deeper than the price band suggests: 7 report types are available from the entry tier, which is more analytical depth than most low-cost queueing software offers.
Best fit

Best fit

PatientTrak

  • 50–5,000 Employees
  • Healthcare providers, Hospitals, Specialty Clinics, Outpatient Services, Multi-facility Health Systems
  • Healthcare Administrators, Patient Experience Managers, Clinical Operations Directors, Practice Managers, Hospital Executives, IT Managers in Healthcare

Skiplino

  • 1 to 2,000 employees
  • Healthcare Clinics, Retail, Government Services, Banking, and Professional Services
  • Owner-Operators and Practice Managers, Store and Branch Managers, Operations Teams at Small Multi-Site Organisations, and Customer Service Leads
Watchouts

Reasons buyers look elsewhere

PatientTrak

  • Some healthcare providers prefer systems that include advanced billing and insurance processing, which PatientTrak does not fully cover.
  • Users seeking AI-driven predictive analytics for patient outcomes may choose more comprehensive healthcare analytics platforms.
  • Facilities looking for fully integrated telehealth capabilities may turn to competitors with built-in virtual care tools.

Skiplino

  • No compliance framework is named anywhere, even on the security page - buyers who need a named certification choose QLess, which states SOC 2 Type 2 and HIPAA, or Qmatic, which states ISO 27001 and GDPR
  • Almost no independent review corroboration exists - buyers who want a deep review base before signing choose Qmatic, Qminder or Waitwhile
  • Pricing is charged per location - growing branch networks reach a point where a negotiated network quote from Qmatic or Wavetec compares better

Software Demo

Demo

No software demo available

Skiplino has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do PatientTrak and Skiplino Compare on Features?

Capability depth

Skiplino

Pricing TransparencyadvancedSetup SpeedadvancedReporting and AnalyticsstrongCompliance Certificationlimited

Total Features

11 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare PatientTrak and Skiplino on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $395 , monthly
      • $99 , Billed Yearly

      Pricing Plans

      • Pricing

        $395

        /month

        • Software as a Service pricing model ranging from $395.00/month to $995.00/month

        • PatientTrak Reputation Management solutions are also offered via subscription

        • priced based on the total number of physicians and locations the client wants to track; monitor; survey and manage using these tools.

        Show more +

      • Not Available

      Pricing Page

      PatientTrak pricing

      Pricing information not available

      PatientTrak vs Skiplino: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers / Consultants
      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers / Consultants
      • Medium Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      PatientTrak vs Skiplino Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✓ Yes
      —

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      —

      PatientTrak User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • PatientTrak helps healthcare organizations streamline patient arrivals and reduce wait times, which is the leading factor influencing patient satisfaction. Its kiosk, mobile, and QR code check-ins make the process seamless for both patients and staff.
      • The platform offers secure text messaging for appointment reminders, real-time updates, and care communication, ensuring compliance with healthcare regulations while keeping patients informed throughout their visit.
      • PatientTrak allows healthcare providers to capture feedback through automated surveys with AI-driven sentiment analysis and helps generate positive reviews online, strengthening their digital reputation.

      Common complaints

      • While the system is highly configurable, some users may find the customization options complex initially, requiring additional training or support.
      • PatientTrak is tailored for healthcare environments, so organizations outside of medical services may find its features too specialized for their needs.
      • As a web-based solution, optimal performance requires stable internet connectivity, which can be a challenge for facilities with inconsistent access.

      Buyer sentiment

      No reviews exist for this product in this catalogue, so no buyer sentiment can be reported.

      What buyers like

      • Published per-location prices starting at 99 dollars a month
      • Reporting depth unusual for the price band, with 7 report types
      • Walk-in, kiosk, mobile app, web link and video queueing in one subscription

      Common complaints

      • Almost no independent review corroboration exists
      • Priced per location, so 10 branches on Queue Management Enterprise reaches 3,990 dollars a month
      • Published rates assume annual billing; monthly costs more and is not self-serve

      Pros and Cons

      • PatientTrak helps healthcare organizations streamline patient arrivals and reduce wait times, which is the leading factor influencing patient satisfaction. Its kiosk, mobile, and QR code check-ins make the process seamless for both patients and staff.

      • The platform offers secure text messaging for appointment reminders, real-time updates, and care communication, ensuring compliance with healthcare regulations while keeping patients informed throughout their visit.

      • PatientTrak allows healthcare providers to capture feedback through automated surveys with AI-driven sentiment analysis and helps generate positive reviews online, strengthening their digital reputation.

      • While the system is highly configurable, some users may find the customization options complex initially, requiring additional training or support.

      • PatientTrak is tailored for healthcare environments, so organizations outside of medical services may find its features too specialized for their needs.

      • Publishes real prices across 4 product lines

      • 7-day trial with no card required

      • 7 report types at the entry tier

      • One public review in existence

      • Per-location pricing scales steeply across a branch network

      Used PatientTrak or Skiplino? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      PatientTrak and Skiplino Customers

      Customers

      ACL Laboratories

      ACL Laboratories

      HUNTSVILLE HOSPITAL

      HUNTSVILLE HOSPITAL

      LEGACY HEALTH

      LEGACY HEALTH

      No Customers information available.

      Media and Screenshots

      Screenshots

      PatientTrak

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to PatientTrak and Skiplino in 2026

      Alternatives

      No Alternative products available.

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      No Alternative Products ☹️

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PatientTrak or Skiplino?
      PatientTrak and Skiplino are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Queue Management Software needs.
      Do PatientTrak and Skiplino offer a free trial?
      Yes, both PatientTrak and Skiplino offer a free trial.
      What is the starting price of PatientTrak vs Skiplino?
      PatientTrak starts at $395 /month. Skiplino starts at $99 /Month.
      What are the top alternatives to PatientTrak?
      Top alternatives to PatientTrak include Updox, Doctible, Solutionreach, CareClinic, AccuRx.