PatientTrak vs FollowMyHealth Comparison
PatientTrak
Starting at $395 /month
- Free Trial
- Large Enterprises
- Medium Business
PatientTrak is a patient flow and communication platform designed to help healthcare organizations improve efficiency and elevate patient satisfaction. Built for hospitals, clinics, and multi-facility healthcare systems,…
FollowMyHealth
Starting at Contact for pricing
- Large Enterprises
- Small Business
FollowMyHealth is a mobile patient engagement platform that delivers pre-, point-, and post-acute care instructions to patients on any device. Providers can send condition-specific content, collect patient responses, and…
FollowMyHealth leads on user satisfaction with a 3.8-star rating across 20 reviews.
PatientTrak vs FollowMyHealth — at a glance
| Feature | PatientTrak | FollowMyHealth |
|---|---|---|
| Rating | — | 3.8 / 5 |
| Reviews | — | 20 |
| Starting price | $395 /month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Patient Engagement Software | Patient Engagement Software |
| Integrations | 4+ apps | — |
| Platforms | SaaS/Web/Cloud | Browser Based (Cloud) |
| API | — | — |
| Support modes | Online, Business Hours | Online |
| Certifications | SOC 2, HIPAA | HIPAA, GDPR |
| Data residency | US | US |
Key differences between PatientTrak and FollowMyHealth
- Pricing: PatientTrak starts at $395 /month. FollowMyHealth pricing is not publicly listed.
- Free trial: PatientTrak offers a free trial; FollowMyHealth does not.
- Deployment: PatientTrak supports SaaS/Web/Cloud; FollowMyHealth supports Browser Based (Cloud).
PatientTrak vs FollowMyHealth — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for enterprise healthcare providers needing flexible, mobile patient engagement.
- You require a mobile platform enabling patient activation anytime, anywhere.
- Your organization manages chronic care with comprehensive pre-, during-, and post-acute instructions.
- You have dedicated patient engagement or care management teams to handle medium complexity setup.
- You are a small clinic with limited IT resources and need simple implementation.
- You need transparent, out-of-the-box pricing to evaluate ROI easily.
PatientTrak typically suits Large Enterprises and Medium Business. FollowMyHealth tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | PatientTrak is a patient flow and communication platform designed to help healthcare organizations improve efficiency and elevate patient satisfaction. Built for hospitals, clinics, and ... Read More about PatientTrak | FollowMyHealth is a mobile patient engagement platform that delivers pre-, point-, and post-acute care instructions to patients on any device. Providers can send condition-specific content, ... Read More about FollowMyHealth |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50–5,000 Employees | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Improve Patient Communication: HIPAA-compliant text messaging keeps patients and families informed from arrival through discharge, increasing transparency and satisfaction.
- Optimize Clinic Efficiency: With kiosk and mobile check-ins, QR code arrivals, and digital forms, PatientTrak reduces wait times and helps staff manage patient flow more effectively.
- Strengthen Online Reputation: Automated surveys with AI sentiment analysis let organizations capture real-time feedback and direct positive reviews, improving their digital presence.
No key benefits available yet.
Best fit
- 50–5,000 Employees
- Healthcare providers, Hospitals, Specialty Clinics, Outpatient Services, Multi-facility Health Systems
- Healthcare Administrators, Patient Experience Managers, Clinical Operations Directors, Practice Managers, Hospital Executives, IT Managers in Healthcare
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Some healthcare providers prefer systems that include advanced billing and insurance processing, which PatientTrak does not fully cover.
- Users seeking AI-driven predictive analytics for patient outcomes may choose more comprehensive healthcare analytics platforms.
- Facilities looking for fully integrated telehealth capabilities may turn to competitors with built-in virtual care tools.
No alternatives guidance available yet.
Software Demo
Demo |
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How do PatientTrak and FollowMyHealth Compare on Features?
Total Features | 7 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare PatientTrak and FollowMyHealth on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
PatientTrak User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 3.8 (based on 20 reviews) |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyers appreciate the platform's patient engagement capabilities but note concerns around pricing transparency and moderate user satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  ACL Laboratories  HUNTSVILLE HOSPITAL  LEGACY HEALTH | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  1 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PatientTrak or FollowMyHealth?
- FollowMyHealth edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PatientTrak and FollowMyHealth offer a free trial?
- PatientTrak offers a free trial. FollowMyHealth does not.
- What is the starting price of PatientTrak vs FollowMyHealth?
- PatientTrak starts at $395 /month. FollowMyHealth starts at Contact for pricing.
- What are the top alternatives to PatientTrak?
- Top alternatives to PatientTrak include ChartLogic Patient Portal, Updox, Olive, Rectangle Health, CareMessage.
- What are the top alternatives to FollowMyHealth?
- Top alternatives to FollowMyHealth include Certify Health, PatientBond, Axle Health, BlueJeans Telehealth, Mytonomy.