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PandaDoc vs 1CRM vs Bigin by Zoho CRM Comparison

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PandaDoc

4.0(3,042 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

PandaDoc is a seamless merger of documents and signatures into one powerful, streamlined experience. It lets user send proposals using any email client and respond to client questions with built in chat. PandaDoc automat…

1CRM

2.5(80 reviews)

Starting at $13 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. 1CRM includes some advanced fea…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

PandaDoc leads on user satisfaction with a 4.0-star rating across 3,042 reviews.

PandaDoc vs 1CRM vs Bigin by Zoho CRM — at a glance

FeaturePandaDoc1CRMBigin by Zoho CRM
Rating4.0 / 52.5 / 54.3 / 5
Reviews3,04280119
Starting price$19 /User/Month$13 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessSmall Business
CategoryProposal SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSGlobalGlobal

Key differences between PandaDoc and 1CRM

  • Pricing: PandaDoc starts at $19 /User/Month, while 1CRM starts at $13 /User/Month.
  • Target audience: PandaDoc is built for Large Enterprises and Medium Business, while 1CRM targets Freelancers / Consultants and Medium Business.
  • User satisfaction: PandaDoc scores higher with a 4.0-star average.
  • Deployment: PandaDoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare PandaDoc vs 1CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Proposal Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

PandaDoc

Best for small to medium sales teams needing simple, integrated proposal and e-signature workflows.

Choose if
  • You want a unified platform combining document creation and e-signatures with built-in client chat.
  • Your team values a user-friendly interface that simplifies editing, tracking, and signature collection.
  • You need low-complexity setup and streamlined workflows for managing proposals and contracts efficiently.
Consider alternatives if
  • Your organization requires advanced analytics and detailed reporting capabilities.
  • You depend heavily on extensive third-party integrations and customization options.

1CRM

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

PandaDoc typically suits Large Enterprises and Medium Business. 1CRM tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

PandaDoc is a seamless merger of documents and signatures into one powerful, streamlined experience. It lets user send proposals using any email client and respond to client questions with ... Read More about PandaDoc

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. ... Read More about 1CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $13 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

2.5

(80)

Best Company Size

1-50 employees51-500 employees
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How do PandaDoc, 1CRM and Bigin by Zoho CRM Compare on Features?

Total Features

13 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote

Compare PandaDoc, 1CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19 , Billed Yearly
        • $13 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Free eSign

          • Unlimited legally binding eSignatures

          • Unlimited document uploads

          • Payments

          Show more +

        • Essentials

          • Includes features of Free plan, plus

          • Templates

          • Rich media drag and drop document editor

          Show more +

        • Business

          • Includes features of Essential plan, plus

          • CRM and Zapier integrations

          • Content library

          Show more +

        • Browse all pricing plans
        • Startup (Cloud Service)

          • Purchase 1-3 Users (Max.)

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Startup Plus (Cloud Service)

          • Purchase 1-10 Users (Max.)

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Professional (Cloud Service)

          • Purchase 1-Unlimited Users

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        PandaDoc pricing
        1CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        PandaDoc vs 1CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        1889

        82

        4

        3

        9

        0

        0

        0

        1

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and efficient signature workflows, with some concerns about pricing and limited advanced features.

        What buyers like

        • Ease of use
        • Efficient signature process
        • Responsive customer support

        Common complaints

        • Pricing concerns
        • Limited editing and analytics features

        Buyer sentiment

        Buyer sentiment is cautious across 2 reviews, with several recurring concerns in feedback.

        What buyers like

        • 1CRM is available both as a web-based and desktop application, offering flexibility for various user preferences.
        • It includes efficient work order management, allowing businesses to easily track tasks and streamline operations.
        • The software provides robust asset management features to help businesses keep track of their physical and digital assets.

        Common complaints

        • The interface may be overwhelming for new users, requiring time to get familiar with all the features.
        • Customization options may not be as flexible as some competitors, restricting tailored use cases.
        • The cost of the software might be a concern for small businesses or those with tight budgets.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Streamlined signature collection process improving efficiency

        • User-friendly interface simplifying document editing and tracking

        • Responsive and effective customer support

        • Paid plans can be expensive for some businesses

        • Free version has limited editing capabilities

        • Offers both web and desktop access for flexibility.

        • Includes advanced features tailored for various business needs.

        • Strong integration capabilities with telephony systems.

        • Initial setup may require dedicated resources.

        • Some users report a steep learning curve.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Impact

        Impact

        Above Green

        Above Green

        Werfen

        Werfen

        Allocloud

        Allocloud

        Hill Street Marketing

        Hill Street Marketing

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Bulk Download

        3 Screenshots

        2 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, PandaDoc or 1CRM?
        PandaDoc edges out the other on user ratings (4.0 vs 2.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do PandaDoc and 1CRM offer a free trial?
        Yes, both PandaDoc and 1CRM offer a free trial.
        What is the starting price of PandaDoc vs 1CRM?
        PandaDoc starts at $19 /User/Month. 1CRM starts at $13 /User/Month.
        What are the top alternatives to PandaDoc?
        Top alternatives to PandaDoc include Proposify, Qwilr, Proposable, seProposals, Docspo.
        What are the top alternatives to 1CRM?
        Top alternatives to 1CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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