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Opsgenie vs Auvik Comparison

Last updated:

Opsgenie

4.5(213 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable…

Auvik

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Auvik is an easy-to-use, cloud-based network monitoring software designed for small to mid-sized businesses. Auvik Network Management provides network mapping, inventory, and hardware lifecycle data for more streamlined…

Opsgenie leads on user satisfaction with a 4.5-star rating across 213 reviews.

Opsgenie vs Auvik — at a glance

FeatureOpsgenieAuvik
Rating4.5 / 5
Reviews213
Starting price$9 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareNetwork Monitoring Software
Integrations20+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Opsgenie and Auvik

  • Pricing: Opsgenie starts at $9 /User/Month. Auvik pricing is not publicly listed.
  • Deployment: Opsgenie supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Auvik supports SaaS/Web/Cloud.

Opsgenie vs Auvik — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Opsgenie - Incident Management Software
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Auvik - Network Monitoring Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Opsgenie

Best for customizable, automated incident alerting and on-call scheduling.

Choose if
  • You need highly customizable alerting with multi-channel notifications (SMS, call, email).
  • Your team requires automated incident workflows to reduce manual alert management.
  • You have dedicated on-call engineers or SREs in mid to large-sized organizations.
Consider alternatives if
  • Your team lacks dedicated incident response roles or is new to incident management.
  • You require extensive third-party app integrations and a large marketplace ecosystem.

Auvik

Cloud-based network monitoring ideal for SMBs needing easy setup and real-time visibility.

Choose if
  • You manage networks for small to mid-sized businesses (50-500 employees).
  • You want automated network mapping and device discovery without complex setup.
  • You need real-time visibility to proactively prevent network outages.
Consider alternatives if
  • Your organization requires extensive customization and advanced integrations.
  • You are a beginner without sufficient network management experience.

Opsgenie: Best for customizable, automated incident alerting and on-call scheduling. Auvik: Cloud-based network monitoring ideal for SMBs needing easy setup and real-time visibility.

Description

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More about Opsgenie

Auvik is an easy-to-use, cloud-based network monitoring software designed for small to mid-sized businesses. Auvik Network Management provides network mapping, inventory, and hardware ... Read More about Auvik

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
50 to 500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Auvik

  • Streamlined Network Visibility: Auvik provides real-time insights into your entire network infrastructure. You'll be able to visualize and monitor every device, ensuring that nothing slips through the cracks.
  • Proactive Issue Resolution: With automated alerts and detailed troubleshooting tools, Auvik empowers teams to identify and resolve network issues before they impact users. Managers can rest easy knowing their network is in capable hands.
  • Simplified Documentation: The platform automatically generates network diagrams and documentation, saving administrators countless hours of manual work. This means you can focus more on strategic initiatives rather than getting bogged down in paperwork.
Best fit

Best fit

Opsgenie

No best-fit guidance available yet.

Auvik

  • 50 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Telecommunications, and Network Security
  • Network Administrators, IT Managers, Systems Engineers, and Help Desk Technicians
Watchouts

Reasons buyers look elsewhere

Opsgenie

No alternatives guidance available yet.

Auvik

  • Users may seek alternatives to Auvik due to budget constraints, as some organizations find other network management solutions offer similar features at a more competitive price point, ensuring effective cost management.
  • Organizations with specific compliance requirements might look for alternatives that provide tailored features or integrations to meet their regulatory needs, which Auvik may not fully address.
  • Companies experiencing scalability issues with Auvik might explore other options that offer better performance and flexibility as their network infrastructure grows and evolves.

Software Demo

Demo

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How do Opsgenie and Auvik Compare on Features?

Total Features

6 Features

15 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Opsgenie and Auvik on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Up to 5 users

        • Number of Alerts: Unlimited

        • E-mail Notifications: Unlimited

        Show more +

      • Essentials

        • Includes Free Plan features, plus

        • SMS/Voice Notifications (US & Canada): # of users x100

        • SMS/Voice Notifications (International): # of users x25

        Show more +

      • Standard

        • Includes Essentials Plan features, plus

        • SMS/Voice Notifications (US & Canada): Unlimited

        • SMS/Voice Notifications (International): Unlimited

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Opsgenie pricing
      Auvik pricing

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Freelancers
      • Individuals
      • Small Business
      • Medium Business
      • Large Enterprises
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Opsgenie User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      99

      22

      1

      1

      0

      240

      55

      4

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express strong satisfaction with Opsgenie's automation, notification flexibility, and on-call scheduling, though some find the feature set complex initially.

      What buyers like

      • Ease of use
      • Automation of incident processes
      • Customizable notifications

      Common complaints

      • Complexity for new users
      • Limited marketplace apps/connectors

      Buyer sentiment

      Users consistently praise Auvik for its ease of setup, real-time network visibility, and effective troubleshooting capabilities, though some find its feature set overwhelming and desire more marketplace options.

      What buyers like

      • Ease of setup
      • Real-time network visibility
      • Automated network mapping

      Common complaints

      • Complexity for beginners
      • Limited marketplace apps

      Pros and Cons

      • Automates incident processes to ensure correct alert management without manual intervention

      • Customizable on-call scheduling with notifications via SMS, call, and email

      • Integrations with various platforms enabling custom notification strategies and alarm analysis

      • Steep learning curve for newcomers due to feature richness and customization complexity

      • Limited availability of advanced apps and connectors in the marketplace

      • Real-time visibility into network infrastructure

      • Easy setup and intuitive user interface

      • Automated network mapping and device discovery

      • Feature richness and customization options may overwhelm beginners

      • Limited selection of additional apps and connectors in the Marketplace

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Looker

      Looker

      No Customers information available.

      Media and Screenshots

      Screenshots

      Announcement

      4 Screenshots

      Auvik - Automated Network Mapping

      6 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to Opsgenie and Auvik in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Opsgenie or Auvik?
      Opsgenie edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Opsgenie and Auvik offer a free trial?
      Yes, both Opsgenie and Auvik offer a free trial.
      What is the starting price of Opsgenie vs Auvik?
      Opsgenie starts at $9 /User/Month. Auvik starts at Contact for pricing.
      What are the top alternatives to Opsgenie?
      Top alternatives to Opsgenie include Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr.
      What are the top alternatives to Auvik?
      Top alternatives to Auvik include Nagios XI, Zabbix, Domotz PRO, PRTG Network Monitor, Nagios Network Analyzer.

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