OnPage vs Incident.io Comparison
OnPage
Starting at $13.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…
Incident.io
Starting at $16 /User/Month
- Large Enterprises
- Medium Business
Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business operations, from infrastructure o…
Incident.io leads on user satisfaction with a 4.8-star rating across 22 reviews.
SpotSaaS Analysis
OnPageIncident.io
The core difference lies in OnPage's focus on providing a straightforward incident management tool for small to medium teams, while Incident.io is tailored for larger, Slack-centric organizations seeking scalable automation. Ideal buyers for OnPage are small to medium businesses needing reliable alerts, whereas Incident.io is best suited for mid-sized to large tech teams that prioritize Slack integration.
- Reliable incident alerts - Easy-to-use with minimal training - Ideal for small to medium teams - Streamlined incident management - Dependable notifications - Price: $13.99
- Designed for Slack-centric teams - Simple, scalable incident response - Best for mid-sized to large organizations - Low-complexity setup - Focus on growing tech teams - Price: $16
OnPage vs Incident.io — at a glance
| Feature | OnPage | Incident.io |
|---|---|---|
| Rating | 4.5 / 5 | 4.8 / 5 |
| Reviews | 308 | 22 |
| Starting price | $13.99 /User/Month | $16 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR |
| Data residency | US | US |
Key differences between OnPage and Incident.io
- Pricing: OnPage starts at $13.99 /User/Month, while Incident.io starts at $16 /User/Month.
- Free trial: OnPage offers a free trial; Incident.io does not.
- User satisfaction: Incident.io scores higher with a 4.8-star average.
- Deployment: OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Incident.io supports SaaS/Web/Cloud.
OnPage vs Incident.io — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for reliable, easy-to-use incident alerts with minimal training needed.
- You need a simple, streamlined incident management tool for small to medium teams.
- Your team requires dependable, timely notifications integrated with user devices.
- You value responsive 24/7 customer support to quickly resolve issues.
- Your organization demands extensive customization of notification sounds and alert responses.
- You require highly granular alert routing and complex response workflows.
Best for Slack-centric teams needing simple, scalable incident response automation.
- Your organization relies heavily on Slack for team communication and collaboration.
- You need a low-complexity, rapid setup incident management tool for growing tech teams.
- You want to automate manual incident response tasks to improve operational efficiency.
- Your team requires highly customizable or advanced incident management workflows.
- You need integrations beyond Slack or a broader marketplace of add-ons.
OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed. Incident.io: Best for Slack-centric teams needing simple, scalable incident response automation.
Description | OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage | Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More about Incident.io |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 7.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do OnPage and Incident.io Compare on Features?
Total Features | 15 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare OnPage and Incident.io on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
OnPage User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches. What buyers like
Common complaints
| Buyer sentiment Users highly value Incident.io for its Slack integration, ease of use, and automation capabilities, though some desire more advanced features and customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Trainline  Loom  dbt Labs |
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Media and Screenshots
Screenshots |  3 Screenshots |  4 Screenshots |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to OnPage and Incident.io in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, OnPage or Incident.io?
- Incident.io edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do OnPage and Incident.io offer a free trial?
- OnPage offers a free trial. Incident.io does not.
- What is the starting price of OnPage vs Incident.io?
- OnPage starts at $13.99 /User/Month. Incident.io starts at $16 /User/Month.
- What are the top alternatives to OnPage?
- Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.
- What are the top alternatives to Incident.io?
- Top alternatives to Incident.io include Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant.