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OnCall Health vs Mend vs Healimpilo Comparison

Last updated:

OnCall Health

4.5(131 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

Healimpilo

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Healimpilo is a telemedicine software that helps in remote monitoring and management of chronic diseases. The software is designed to support the community health workers for disease prevention and control programs. Heal…

OnCall Health vs Mend vs Healimpilo — at a glance

FeatureOnCall HealthMendHealimpilo
Rating4.5 / 54.5 / 5
Reviews131289
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineOnline
CertificationsHIPAA, GDPRSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUSUS

Key differences between OnCall Health and Mend

  • Deployment: OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare OnCall Health vs Mend vs Healimpilo — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OnCall Health
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Mend
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Healimpilo
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Biggest differences

Start here before you go deeper into features.

OnCall Health

Best for healthcare providers needing integrated on-call and medication management.

Choose if
  • You require centralized on-call scheduling combined with medication refill tracking.
  • Your organization values a white label mobile app for patient engagement.
  • You are a healthcare clinic or medical practice with nursing and physician users.
Consider alternatives if
  • You are a very small practice or individual practitioner sensitive to unclear pricing.
  • Your organization lacks telemedicine or on-call scheduling needs.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

Healimpilo

Best for

Individuals, Large Enterprises, Medium Business

OnCall Health: Best for healthcare providers needing integrated on-call and medication management. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Description

OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

Healimpilo is a telemedicine software that helps in remote monitoring and management of chronic diseases. The software is designed to support the community health workers for disease ... Read More about Healimpilo

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

8.5/10

7.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Small BusinessLarge Enterprises
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Step 1 of 4

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How do OnCall Health, Mend and Healimpilo Compare on Features?

Total Features

6 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare OnCall Health, Mend and Healimpilo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✓ Yes
✓ Yes
✓ Yes

GDPR

✓ Yes
✓ Yes

Single Sign-On (SSO)

✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US
🇺🇸 US

OnCall Health vs Mend User Reviews & Rating Comparison

User Ratings

4.5

(based on 131 reviews)

4.5

(based on 289 reviews)

No reviews available for the product

Rating Distribution

0

0

0

0

0

0

0

0

0

0

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details.

What buyers like

  • Ease of managing on-call schedules
  • User-friendly mobile app
  • Effective medication refill tracking

Common complaints

  • Opaque pricing structure
  • Limited integration information

Buyer sentiment

Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

What buyers like

  • Patient connectivity
  • Ease of use for healthcare teams
  • Improved patient satisfaction

Common complaints

  • Pricing opacity
  • Limited feature details

What buyers like

  • Supports chronic disease management
  • Real-time disease surveillance
  • Community health worker support

Common complaints

  • Limited to chronic disease focus
  • Requires internet access
  • Potential user resistance

Pros and Cons

  • Centralized management of on-call scheduling

  • White label smartphone app for patient engagement

  • Medication refill module tailored for nursing and physicians

  • Pricing not publicly disclosed, requiring sales contact

  • Limited information on integration capabilities

  • Enables connection with patients anywhere, anytime

  • Focuses on empathy and actionable feedback

  • Increases patient satisfaction while lowering expenses

  • Pricing is not publicly available

  • Limited information on specific features and integrations

  • Empowers community health workers with essential tools.

  • Facilitates real-time monitoring of chronic diseases.

  • Innovative mobile app enhances accessibility.

  • May not address acute health issues.

  • Requires reliable internet for functionality.

Media and Screenshots

Screenshots

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, OnCall Health or Mend?
OnCall Health and Mend are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Telemedicine Software needs.
Do OnCall Health and Mend offer a free trial?
Neither OnCall Health nor Mend currently lists a free trial.
What is the starting price of OnCall Health vs Mend?
OnCall Health starts at Contact for pricing. Mend starts at Contact for pricing.
What are the top alternatives to OnCall Health?
Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.
What are the top alternatives to Mend?
Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.

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