NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

OnBase vs Box Comparison

Last updated:

OnBase

4.2(330 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

OnBase provides enterprise information management capabilities that can help businesses optimise operations. It enables centralised secure storage of important content, allowing relevant data to be effortlessly delivered…

Box

3.1(13,987 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Box is the next generation of content sharing tools that allow to securely store, manage, share, and access all business files. Box makes it easy for entire organization to: Create: Capture ideas, automate business proce…

OnBase leads on user satisfaction with a 4.2-star rating across 330 reviews.

OnBase vs Box — at a glance

FeatureOnBaseBox
Rating4.2 / 53.1 / 5
Reviews33013,987
Starting priceContact for pricing$5 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryEnterprise Content Management (ECM) SoftwareCloud Content Collaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep)24/7 (Live rep), Online
CertificationsHIPAA, GDPRSOC 2
Data residencyGlobalGlobal

Key differences between OnBase and Box

  • Pricing: Box starts at $5 /User/Month. OnBase pricing is not publicly listed.
  • Free trial: Box offers a free trial; OnBase does not.
  • User satisfaction: OnBase scores higher with a 4.2-star average.
  • Deployment: OnBase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Box supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

OnBase vs Box — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Enterprise Content Management (ECM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OnBase - New SaaS Software
Talk to an expert
Talk to an expert
Box - Cloud Content Collaboration Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

OnBase

Best for large enterprises needing customizable, secure content management solutions.

Choose if
  • You require centralized, secure storage for sensitive enterprise content.
  • Your organization needs a low-code platform to build tailored business process automations.
  • You want to improve productivity and reduce operational risks through flexible workflows.
Consider alternatives if
  • You are a small business with limited IT resources and need simple, out-of-the-box solutions.
  • You cannot accommodate complex, resource-intensive implementation and prefer transparent pricing.

Box

Best for

Large Enterprises, Medium Business, Small Business

OnBase typically suits Large Enterprises and Medium Business. Box tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

OnBase provides enterprise information management capabilities that can help businesses optimise operations. It enables centralised secure storage of important content, allowing relevant ... Read More about OnBase

Box is the next generation of content sharing tools that allow to securely store, manage, share, and access all business files. Box makes it easy for entire organization to: Create: Capture ... Read More about Box

Entry Level Pricing

  • Not Available
  • Starts from $5 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do OnBase and Box Compare on Features?

Total Features

12 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare OnBase and Box on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $5 , Billed Yearly

      Pricing Plans

      • Not Available
      • Individual (Individual Plans)

        • 10 GB of storage

        • 250 MB file upload limit

      • Personal Pro (Individual Plans)

        • Up to 100 GB of storage

        • 5 GB file upload

      • Starter (Business Plans)

        • Up to 100 GB of storage

        • Collaboration with up to 10 users

        • Built-in integrations with Office 365 and G Suite

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Box pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      OnBase User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      146

      74

      22

      8

      0

      108

      13

      1

      2

      50

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate OnBase for its robust content management and customization but note complexity and pricing as challenges.

      What buyers like

      • Customization flexibility
      • Security and compliance
      • Productivity improvements

      Common complaints

      • Complex implementation
      • Opaque pricing

      Buyer sentiment

      Buyer sentiment is mixed across 174 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Secure file storage
      • Real-time collaboration
      • User-friendly interface

      Common complaints

      • Pricing may be high for small teams
      • Learning curve for new users
      • Limited offline functionality

      Pros and Cons

      • Centralized secure storage of important content

      • Low-code customization capabilities

      • Improves productivity and reduces operational risk

      • Pricing is quotation based and not publicly available

      • Implementation can be complex and resource intensive

      • Provides robust security for sensitive files.

      • Facilitates real-time collaboration across teams.

      • User-friendly interface enhances productivity.

      • Pricing may be prohibitive for smaller teams.

      • Some users may face a learning curve.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Alliant Credit Union

      Alliant Credit Union

      PEMCO Insurance

      PEMCO Insurance

      GE

      GE

      Coca-Cola

      Coca-Cola

      intuit

      intuit

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to OnBase and Box in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OnBase or Box?
      OnBase edges out the other on user ratings (4.2 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OnBase and Box offer a free trial?
      Box offers a free trial. OnBase does not.
      What is the starting price of OnBase vs Box?
      OnBase starts at Contact for pricing. Box starts at $5 /User/Month.
      What are the top alternatives to OnBase?
      Top alternatives to OnBase include Laserfiche, Greenbox, Ezidox, Box, Box Relay.
      What are the top alternatives to Box?
      Top alternatives to Box include CollaborateCloud, Microsoft SharePoint, Dropbox Business, FileCloud, ownCloud.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.