Box Review: Is It The Right Cloud Content Collaboration Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
SOC 2Starts from $5 / User / Month when Billed Yearly, also offers free forever plan
GE
Coca-Cola
intuit
Allergan
OlympusTrusted by many companies including GE
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Box?
Box is the next generation of content sharing tools that allow to securely store, manage, share, and access all business files. Box makes it easy for entire organization to: Create: Capture ideas, automate business processes and get work done faster with real-time visibility. Manage: Access, store and share files across desktop, web and mobile apps.
Pricing
Starts from $5 / User / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2SSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Box Software Demo
Box was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Box
- Team types
- Large Enterprises, Medium Business
Why teams choose Box
Provides robust security for sensitive files.
Facilitates real-time collaboration across teams.
User-friendly interface enhances productivity.
Is Box right for you?
What buyers should know before shortlisting Box
Box is a secure content collaboration platform built for teams that need file sharing, version control, and workflow automation. Before shortlisting, verify that Box's permission model matches your access control requirements—granular sharing rules differ significantly from simpler platforms.
Check whether the real-time collaboration features (comments, annotations) integrate with your existing tools; Box works best when paired with Microsoft 365 or Google Workspace rather than as a standalone solution. Pricing scales with storage and user seats, so calculate your actual needs before demo—overage costs can add up quickly if you underestimate file volume.
In the demo, test the specific workflows your team uses most: folder structures, approval chains, and API integrations if you plan custom automation. Box lacks native video editing and advanced DAM features, so if those are critical, evaluate alternatives like Figma or Wrike alongside it.
Box pros and cons
- Box pros
Provides robust security for sensitive files.
Facilitates real-time collaboration across teams.
User-friendly interface enhances productivity.
- Box cons
Pricing may be prohibitive for smaller teams.
Some users may face a learning curve.
Ready to try it?
Get started with Box
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Box side-by-side with top Cloud Content Collaboration Software alternatives.
What is the pricing of Box?
Box Pricing Plans
Individual (Individual Plans)
10 GB of storage
250 MB file upload limit
Personal Pro (Individual Plans)
Up to 100 GB of storage
5 GB file upload
Starter (Business Plans)
Up to 100 GB of storage
Collaboration with up to 10 users
Built-in integrations with Office 365 and G Suite
Business (Business Plans)
Unlimited storage
Collaboration across your entire organization
Built-in integrations with Office 365 and G Suite, plus:
1 additional enterprise app integration
Admin Console access
Show more +
Box reviews and ratings
Buyer sentiment
Buyer sentiment is mixed across 174 reviews, so it is worth reviewing the tradeoffs closely.
What buyers like
- Secure file storage
- Real-time collaboration
- User-friendly interface
Common complaints
- Pricing may be high for small teams
- Learning curve for new users
- Limited offline functionality
What users are saying
DC
David C
02/02/24
"Access your data securely from whatever device you are on from any place."
What do you like best about Box? I like having access to my data from any place and any device. I no longer have to rely on remote connections or VPNs ...
Read more
S
Stephen
01/24/24
Subscription issue resolved swiftly and professionally
We have been Box.com customers for many years. The experience has always been first class. Unfortunately we missed an email reminding us of our annual ...
Read more
AU
Anonymous User
01/04/24
"Box: Streamlining Collaboration and Secure File Management"
What do you like best about Box? Box have user-friendly interface, efficient collaboration tools, and robust security features. The platform excels in ...
Read more
CC
Catherine C
12/11/23
"Simple, effective and very powerful"
What do you like best about Box? We migrated over to box 4 years ago and now have over 3k users accessing box daily. The web interface is intuitive ...
Read more
TF
Temiloluwa F
12/01/23
"Easiest admin tool"
What do you like best about Box? Ease of use Ease of integration Ease of Implementation What do you dislike about Box? The design The layout of the ...
Read more
CM
Ciarra M
11/28/23
"Protection"
What do you like best about Box? I like that box is easy access and navigation. What do you dislike about Box? There is nothing that I dislike about ...
Read more
Box security and data handling
Key compliance certifications and security features for IT and security teams evaluating Box.
Certifications
Security features
Developer & data
Alternatives to Box
Box Customers
GE
Coca-Cola
intuit
Allergan
Olympus
Flex
Virgintrains
Lilly
Broadcom
Heidrick and Struggles
MorganStanley
DubaiAirports
Rescue
Box Support Options
Frequently Asked Questions About Box
Common questions buyers ask before choosing Box.
Buyers commonly note the following limitations of Box: Pricing may be prohibitive for smaller teams.; Some users may face a learning curve.; Limited offline functionality could hinder use..
Some top alternatives to Box includes CollaborateCloud, Microsoft SharePoint, Dropbox Business, FileCloud and Box Skills.
Box offers Free Trial, Freemium, Subscription pricing models
The starting price of Box is $5/User/Month when Billed Yearly
Ready to try it?
Get started with Box
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
