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Odoo CRM vs NetSuite Comparison

Last updated:

Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

NetSuite

4.1(788 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NetSuite cloud accounting software streamlines the process of transactions, management of payables and receivables, tax collection, and book closing, providing timely and accurate reporting while enhancing control over f…

NetSuite leads on user satisfaction with a 4.1-star rating across 788 reviews.

Odoo CRM vs NetSuite — at a glance

FeatureOdoo CRMNetSuite
Rating4.0 / 54.1 / 5
Reviews128788
Starting price$7.25 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareERP Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalGlobal

Key differences between Odoo CRM and NetSuite

  • Pricing: Odoo CRM starts at $7.25 /Month. NetSuite pricing is not publicly listed.
  • Free trial: Odoo CRM offers a free trial; NetSuite does not.
  • User satisfaction: NetSuite scores higher with a 4.1-star average.
  • Deployment: Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; NetSuite supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Odoo CRM vs NetSuite — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Odoo CRM - CRM Software
Talk to an expert
Talk to an expert
NetSuite - ERP Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

NetSuite

Best for

Large Enterprises, Medium Business, Small Business

Odoo CRM typically suits Large Enterprises and Medium Business. NetSuite tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

NetSuite cloud accounting software streamlines the process of transactions, management of payables and receivables, tax collection, and book closing, providing timely and accurate reporting ... Read More about NetSuite

Entry Level Pricing

  • Starts from $7.25 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

8.5/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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How do Odoo CRM and NetSuite Compare on Features?

Total Features

9 Features

27 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Odoo CRM and NetSuite on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7.25 , Billed Yearly
      • Not Available

      Pricing Plans

      • One App

        • Get the insights to make smarter decisions

        • Design custom dashboards

        • Real-time reports and flow charts

        Show more +

      • Standard

        • Sales

        • Marketing

        • Sign

        Show more +

      • Custom

        • Sales

        • Marketing

        • Sign

        Show more +

      • Not Available

      Pricing Page

      Odoo CRM pricing
      NetSuite pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Odoo CRM User Reviews & Rating Comparison

      User Ratings

      4.1

      (based on 788 reviews)

      Rating Distribution

      70

      31

      15

      10

      4

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

      What buyers like

      • Offers comprehensive features for managing sales processes, including delivery, follow-up, lead organization, and classification.
      • User-friendly interface that is easy to navigate, even for those with non-technical backgrounds.
      • Strong integration capabilities with third-party services like WhatsApp, SMS, and email, enhancing workflow automation.

      Common complaints

      • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
      • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
      • Some users report the need for minor adjustments to ensure optimal usability.

      Buyer sentiment

      Buyer sentiment is positive across 788 reviews, with strong overall satisfaction.

      What buyers like

      • Streamlines financial processes
      • Real-time data access
      • Comprehensive reporting

      Common complaints

      • May require training
      • Limited customization options
      • Not suitable for very small businesses

      Pros and Cons

      • All-in-one solution covers various business needs.

      • Strong collaboration tools enhance team productivity.

      • Intuitive interface simplifies complex tasks.

      • Initial setup can be time-consuming.

      • May overwhelm new users with features.

      • Real-time access to financial data

      • Comprehensive reporting for compliance

      • User-friendly interface for ease of use

      • May require training for new users

      • Limited customization for specific needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Creativi Quadrati

      Creativi Quadrati

      Vectis

      Vectis

      BertinChamps

      BertinChamps

      No Customers information available.

      Media and Screenshots

      Screenshots

      Odoo CRM screenshot

      3 Screenshots

      NetSuite cloud accounting software

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Odoo CRM and NetSuite in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Odoo CRM or NetSuite?
      NetSuite edges out the other on user ratings (4.1 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Odoo CRM and NetSuite offer a free trial?
      Odoo CRM offers a free trial. NetSuite does not.
      What is the starting price of Odoo CRM vs NetSuite?
      Odoo CRM starts at $7.25 /Month. NetSuite starts at Contact for pricing.
      What are the top alternatives to Odoo CRM?
      Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
      What are the top alternatives to NetSuite?
      Top alternatives to NetSuite include Zoho One, QuickBooks Desktop Enterprise, ZapERP, SAP ERP, SAP Business One.

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