NinjaOne vs Mackerel Comparison
NinjaOne
Starting at $1.50 /user/month
- Free Trial
- Large Enterprises
- Medium Business
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint…
Mackerel
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Mackerel is a revolutionary and comprehensive server management software that offers a multitude of features for cloud monitoring and service operation. It provides powerful capabilities such as full-fledged monitoring,…
NinjaOne leads on user satisfaction with a 4.7-star rating across 423 reviews.
NinjaOne vs Mackerel — at a glance
| Feature | NinjaOne | Mackerel |
|---|---|---|
| Rating | 4.7 / 5 | — |
| Reviews | 423 | — |
| Starting price | $1.50 /user/month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Monitoring and Management Software | Network Monitoring Software |
| Integrations | 11+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | SOC 2 |
| Data residency | Global | US |
Key differences between NinjaOne and Mackerel
- Pricing: NinjaOne starts at $1.50 /user/month. Mackerel pricing is not publicly listed.
- Deployment: NinjaOne supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Mackerel supports SaaS/Web/Cloud.
NinjaOne vs Mackerel — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Monitoring and Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for scalable, automated endpoint management in SMB and MSP environments.
- You need streamlined endpoint and IT infrastructure management from one dashboard.
- You want effective automation to reduce manual IT workload and increase productivity.
- You value free, unlimited onboarding, training, and customer support.
- Your environment relies heavily on Linux infrastructure requiring deep platform support.
- You require extensive integrations with a wide variety of third-party software.
Large Enterprises, Medium Business, Small Business
NinjaOne typically suits Large Enterprises and Medium Business. Mackerel tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native ... Read More about NinjaOne | Mackerel is a revolutionary and comprehensive server management software that offers a multitude of features for cloud monitoring and service operation. It provides powerful capabilities ... Read More about Mackerel |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | Not Available | 7.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-500 employeesMedium Business | — |
Try for Free | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined IT Management: Manage all end-user devices, servers, and infrastructure from a single pane of glass, eliminating the need for multiple tools and providing a unified view of your entire IT infrastructure.
- Automated Solutions: Automate routine and complex tasks, such as software patching, OS and third-party updates, custom scripting, and more, reducing manual workload and human error.
- Proactive Monitoring & Alerting: Utilizing real-time data and alerting, NinjaOne empowers users to detect and address potential issues before they affect operations, minimizing downtime and maximizing overall productivity.
No key benefits available yet.
Best fit
Reasons buyers look elsewhere
- Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.
- Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.
- Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.
No alternatives guidance available yet.
Software Demo
Demo |  Mackerel has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do NinjaOne and Mackerel Compare on Features?
Total Features | 44 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Try for Free | Get Quote |
Compare NinjaOne and Mackerel on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Try for Free | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
NinjaOne User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users express high satisfaction with NinjaOne’s ease of use, automation capabilities, and customer support, while noting some challenges with Linux support and update reliability. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  SiriusXM  Nissan  Time |  Sega  KDDI  NTT |
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Media and Screenshots
Screenshots |  4 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  5 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, NinjaOne or Mackerel?
- NinjaOne edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do NinjaOne and Mackerel offer a free trial?
- Yes, both NinjaOne and Mackerel offer a free trial.
- What is the starting price of NinjaOne vs Mackerel?
- NinjaOne starts at $1.50 /user/month. Mackerel starts at Contact for pricing.
- What are the top alternatives to NinjaOne?
- Top alternatives to NinjaOne include ManageEngine RMM Central, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9.
- What are the top alternatives to Mackerel?
- Top alternatives to Mackerel include OmniCenter, Nagios XI, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor.