Which is better, ngSurvey or Usabilla?

ngSurvey edges out Usabilla based on user ratings across 31 reviews. That said, the best pick depends on your workflow — Usabilla may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between ngSurvey and Usabilla?

Key differences between ngSurvey and Usabilla include free trial availability (ngSurvey offers one, Usabilla does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both ngSurvey and Usabilla offer a Free trial?

ngSurvey offers Free Trial, but Usabilla does not.

Who are the typical users of ngSurvey?

ngSurvey is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Usabilla?

Usabilla is designed for Large Enterprises, Medium Business.

What is the starting price of ngSurvey and Usabilla?

Pricing details for both ngSurvey and Usabilla are unavailable.

What are the best alternatives to ngSurvey?

Some top alternatives to ngSurvey include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.

What are the best alternatives to Usabilla?

Some top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.

ngSurvey vs Usabilla Comparison

Last updated: May 18, 2026

ngSurvey

4.3(31 reviews)

Starting at Contact for pricing

Free Trial
Large Enterprises
Medium Business

ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, questionnaire and question set publishin…

View Pricing Read Reviews

Usabilla

3.8(10 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…

View Pricing Read Reviews

ngSurvey leads on user satisfaction with a 4.3-star rating across 31 reviews.

ngSurvey vs Usabilla — at a glance

Feature	ngSurvey	Usabilla
Rating	4.3 / 5	3.8 / 5
Reviews	31	10
Starting price	Contact for pricing	Contact for pricing
Free trial	Yes	No
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business
Category	Survey/ User Feedback Software	Experience Management Software
Platforms	SaaS/Web/Cloud, Installed - Windows	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	Business Hours, Online	Online
Certifications	—	GDPR
Data residency	US	Global

Key differences between ngSurvey and Usabilla

Free trial: ngSurvey offers a free trial; Usabilla does not.
User satisfaction: ngSurvey scores higher with a 4.3-star average.
Deployment: ngSurvey supports SaaS/Web/Cloud, Installed - Windows; Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ngSurvey vs Usabilla — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	ngSurvey Talk to an expert Talk to an expert	Usabilla Talk to an expert Talk to an expert

Free PDF comparison

Download this ngSurvey vs Usabilla comparison

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

ngSurvey

Best for

Large Enterprises, Medium Business, Small Business

Usabilla

Best for enterprise teams collecting targeted website user feedback.

Choose if

You need seamless integration of a customizable feedback button on your website.
Your focus is on gathering user comments tied to specific website elements.
You represent a mid-sized to large company aiming to optimize digital channels.

Consider alternatives if

You are a small business with a limited budget seeking low-cost solutions.
You require advanced analytics and detailed reporting out-of-the-box without customization.

ngSurvey typically suits Large Enterprises and Medium Business. Usabilla tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, ... Read More about ngSurvey	Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score What's this? ↗	8.3/10	Not Available
User Ratings Based on verified Spotsaas reviews	4.3 (31)	3.8 (10)
Best Company Size	—	51-500 employees500+ employees
	Get pricing help	Get pricing help

Software Demo

Demo	ngSurvey has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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How do ngSurvey and Usabilla Compare on Features?

Total Features	13 Features	7 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare ngSurvey and Usabilla on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	✗ No
GDPR	—	✓ Yes
Data Residency	🇺🇸 US	🌐 Global

ngSurvey User Reviews & Rating Comparison

User Ratings	4.3 (based on 31 reviews)	3.8 (based on 10 reviews)
Rating Distribution	0 0 0 0 0	0 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 31 reviews, with strong overall satisfaction. What buyers like Web-based application Multiple question types Rich graphics and statistics Common complaints May require technical knowledge Can be overwhelming for beginners Limited free version	Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like Ease of website integration User-friendly feedback submission Enterprise scalability Common complaints Lack of pricing transparency Limited detailed user feedback
Pros and Cons	Offers a wide variety of question types to suit diverse survey needs. Rich graphics and statistics enhance data presentation. API allows for seamless integration with other applications. May be too complex for users without technical skills. The learning curve can be steep for new users.	Easy integration of feedback button into websites Enables users to comment on specific parts of a website Cloud-based solution suitable for enterprise scale Pricing is not publicly available, requiring sales contact Limited publicly available user reviews and detailed feature info
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Bandwidth Lufthansa KLM

Media and Screenshots

Screenshots	2 Screenshots	3 Screenshots
Videos	No videos available.	2 Videos

Top Alternatives to ngSurvey and Usabilla in 2026

Alternatives	SurveyMonkey 5 SmartSurvey 5 QuestionPro 4.3	UserFace Qualified GetFeedy

Frequently asked questions

Which is better, ngSurvey or Usabilla?: ngSurvey edges out the other on user ratings (4.3 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do ngSurvey and Usabilla offer a free trial?: ngSurvey offers a free trial. Usabilla does not.
What is the starting price of ngSurvey vs Usabilla?: ngSurvey starts at Contact for pricing. Usabilla starts at Contact for pricing.
What are the top alternatives to ngSurvey?: Top alternatives to ngSurvey include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.
What are the top alternatives to Usabilla?: Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.

ngSurvey vs Usabilla Comparison

ngSurvey

Usabilla

ngSurvey vs Usabilla — at a glance

Key differences between ngSurvey and Usabilla

ngSurvey vs Usabilla — find the better fit before you commit.

ngSurvey

Usabilla

Download this ngSurvey vs Usabilla comparison

Biggest differences

Description

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do ngSurvey and Usabilla Compare on Features?

Compare ngSurvey and Usabilla on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

ngSurvey User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to ngSurvey and Usabilla in 2026

Related Blogs and Articles for Experience Management Software

Frequently asked questions