Pearson
Yes, both ngDesk and Freshdesk offer a Free Trial.
ngDesk is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for ngDesk Starts at $4/User/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to ngDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Halo Service Desk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, UseDesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.