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New Relic APM vs updown.io Comparison

Last updated:

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

updown.io

Starting at Contact for pricing

  • Medium Business
  • Small Business

updown.io is an application performance management (APM) tool that is designed to be visual, intuitive and interactive. Using a rich API, updown.io comes with support for a variety of programming languages and databases.…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

New Relic APM vs updown.io — at a glance

FeatureNew Relic APMupdown.io
Rating4.5 / 5
Reviews382
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessMedium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep)Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between New Relic APM and updown.io

  • Free trial: New Relic APM offers a free trial; updown.io does not.
  • Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while updown.io targets Medium Business and Small Business.
  • Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; updown.io supports SaaS/Web/Cloud.

New Relic APM vs updown.io — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

New Relic APM - Application Performance Monitoring (APM) Tools
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Talk to an expert
updown.io - Application Performance Monitoring (APM) Tools
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

updown.io

Best for

Medium Business, Small Business

New Relic APM typically suits Freelancers / Consultants and Large Enterprises. updown.io tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

updown.io is an application performance management (APM) tool that is designed to be visual, intuitive and interactive. Using a rich API, updown.io comes with support for a variety of ... Read More about updown.io

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

7.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

updown.io has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do New Relic APM and updown.io Compare on Features?

Total Features

12 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare New Relic APM and updown.io on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      New Relic APM pricing
      updown.io pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      New Relic APM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      84

      57

      10

      2

      2

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      What buyers like

      • Whether you’re focused on specific metrics, charts, or tailored performance indicators, updown.io enables a high level of customization to suit individual business requirements.
      • Users can create personalized dashboards and set up alerts based on their specific needs, ensuring they stay informed about critical performance issues.
      • Updown.io allows users to analyze both server and client-side performance in one place, offering a holistic view of application health and performance.

      Common complaints

      • The tool might be more suitable for businesses with moderate to large-scale applications, with smaller businesses possibly finding the advanced features excessive for their needs.
      • For less experienced users, the wide range of customization options might pose a slight learning curve, particularly when configuring alerts and dashboards.
      • While highly customizable, updown.io may require a certain level of setup to unlock its full potential, making it less plug-and-play than some other APM tools.

      Pros and Cons

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      • Highly visual and interactive user experience.

      • Supports a wide range of programming languages.

      • Customizable alerts and dashboards for tailored insights.

      • May lack depth in advanced features.

      • Initial setup can be time-consuming.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      New Relic APM screenshot

      8 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to New Relic APM and updown.io in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, New Relic APM or updown.io?
      New Relic APM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do New Relic APM and updown.io offer a free trial?
      New Relic APM offers a free trial. updown.io does not.
      What is the starting price of New Relic APM vs updown.io?
      New Relic APM starts at Contact for pricing. updown.io starts at Contact for pricing.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
      What are the top alternatives to updown.io?
      Top alternatives to updown.io include Uptime, Apex Ping, Up Ninja, Hyperping, UpTime.onl.

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