New Relic APM vs Dynatrace vs Icinga Comparison
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
Dynatrace
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box intelligence captures application d…
Icinga
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages of a traditional monitoring too…
New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.
New Relic APM vs Dynatrace vs Icinga — at a glance
| Feature | New Relic APM | Dynatrace | Icinga |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.4 / 5 | 4.4 / 5 |
| Reviews | 382 | — | 26 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available | — |
| Support modes | 24/7 (Live rep) | Business Hours, Online | Business Hours |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 | GDPR |
| Data residency | Global | Global | Global |
Key differences between New Relic APM and Dynatrace
- Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while Dynatrace targets Large Enterprises and Medium Business.
- User satisfaction: New Relic APM scores higher with a 4.5-star average.
- Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Dynatrace supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare New Relic APM vs Dynatrace vs Icinga — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Best for large enterprises needing real-time, AI-driven application performance insights.
- You require detailed, real-time breakdowns to quickly identify and resolve performance issues.
- Your team consists of DevOps, SRE, or IT operations experts capable of handling complex setups.
- You need comprehensive monitoring beyond standard metrics with intuitive, context-aware dashboards.
- You are a small startup or have a limited budget that cannot accommodate high pricing.
- Your team lacks dedicated IT or DevOps expertise to manage resource-heavy, complex configurations.
Best for flexible, customizable IT infrastructure and application monitoring.
- You need a monitoring tool that supports custom plugins for tailored solutions.
- Your team requires versatile notification options to promptly address issues.
- You want to combine traditional monitoring with modern IT service management.
- Your organization needs lightweight monitoring with minimal resource consumption.
- You prefer out-of-the-box advanced features without complex setup or configuration.
New Relic APM: Best for detailed Java application performance monitoring in enterprise environments. Dynatrace: Best for large enterprises needing real-time, AI-driven application performance insights.
Description | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM | Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box ... Read More about Dynatrace | Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages ... Read More about Icinga |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.7/10 | 8.4/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | 500-10,000 employeesLarge Enterprises | 200-5000 employeesMedium Business |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Dynatrace gives you a comprehensive, real-time view into your entire application environment, helping you quickly spot and resolve performance issues before they impact customers.
- It leverages advanced AI capabilities to pinpoint root causes automatically, saving your teams countless hours spent troubleshooting manually.
- With Dynatrace's intuitive dashboards and proactive alerts, managers and administrators stay informed and empowered to make data-driven decisions confidently.
- Gain comprehensive visibility into your IT infrastructure with Icinga's real-time monitoring and detailed performance analytics, helping you quickly identify and resolve issues before they affect business operations.
- With its flexible and scalable architecture, Icinga adapts seamlessly to my organization's evolving needs—from small deployments to enterprise-scale monitoring—saving time and resources along the way.
- Icinga's intuitive dashboards and customizable alerts enable administrators and managers alike to stay informed, empowering smarter decision-making with clear insights right at our fingertips.
Best fit
No best-fit guidance available yet.
- 500 - 10,000 employees
- Financial Services, SaaS, Technology, E-commerce, Healthcare, Telecommunications, Consulting
- DevOps Engineers, IT Operations Managers, Application Performance Specialists, Site Reliability Engineers (SRE), Cloud Architects, CTOs, Infrastructure Managers
- 200 - 5000 employees
- IT Services, SaaS, Fintech, Telecommunications, Consulting
- System Administrators, Network Engineers, IT Operations Managers, DevOps Engineers, Infrastructure Analysts
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users may seek alternatives if Dynatrace pricing exceeds their budget, prompting them to look for cost-effective solutions offering similar monitoring capabilities.
- Businesses with simpler environments may find Dynatrace overly complex and prefer more user-friendly tools that require less training and configuration effort.
- Organizations needing specialized integrations or customizations not readily supported by Dynatrace may consider alternative platforms with greater flexibility or open-source options.
- Users might seek alternatives if they prefer simpler setup and configuration, as Icinga can be complex and require significant technical expertise for initial implementation.
- Organizations looking for more intuitive user interfaces or visually richer dashboards may explore alternatives offering enhanced visualization and ease-of-use features.
- Companies requiring extensive built-in integrations with cloud platforms or modern DevOps tools might consider other solutions that offer broader native integration capabilities.
Software Demo
Demo |  Icinga has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do New Relic APM, Dynatrace and Icinga Compare on Features?
Total Features | 12 Features | 8 Features | 9 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare New Relic APM, Dynatrace and Icinga on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
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HIPAA | ✓ Yes | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
New Relic APM vs Dynatrace User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate Dynatrace’s comprehensive, real-time insights and intuitive dashboards but note its complexity, resource demands, and high cost as significant drawbacks. What buyers like
Common complaints
| Buyer sentiment Users appreciate Icinga's flexibility, comprehensive monitoring capabilities, and customizable alerts, though some find setup and resource demands challenging. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Samsung  Daimler  SAP | No Customers information available. |
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Media and Screenshots
Screenshots |  8 Screenshots |  6 Screenshots |  4 Screenshots |
|---|---|---|---|
Videos |  1 Videos |  2 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, New Relic APM or Dynatrace?
- New Relic APM edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do New Relic APM and Dynatrace offer a free trial?
- Yes, both New Relic APM and Dynatrace offer a free trial.
- What is the starting price of New Relic APM vs Dynatrace?
- New Relic APM starts at Contact for pricing. Dynatrace starts at Contact for pricing.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
- What are the top alternatives to Dynatrace?
- Top alternatives to Dynatrace include ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, AppDynamics.