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New Relic APM vs AppDynamics vs Icinga Comparison

Last updated:

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

AppDynamics

4.2(473 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises

AppDynamics is a provider of application performance monitoring products that help companies deliver quality applications and services to customers. AppDynamics focuses on its key differentiators: application intelligenc…

Icinga

4.4(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages of a traditional monitoring too…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

New Relic APM vs AppDynamics vs Icinga — at a glance

FeatureNew Relic APMAppDynamicsIcinga
Rating4.5 / 54.2 / 54.4 / 5
Reviews38247326
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep)24/7 (Live rep)Business Hours
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobalGlobal

Key differences between New Relic APM and AppDynamics

  • Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while AppDynamics targets Large Enterprises.
  • User satisfaction: New Relic APM scores higher with a 4.5-star average.
  • Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; AppDynamics supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows.

Compare New Relic APM vs AppDynamics vs Icinga — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

New Relic APM - Application Performance Monitoring (APM) Tools
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AppDynamics - Application Performance Monitoring (APM) Tools
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Icinga - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

AppDynamics

Best for large enterprises needing end-to-end cloud application performance monitoring.

Choose if
  • You require powerful diagnostic tools to identify and troubleshoot performance bottlenecks.
  • Your organization demands real-time monitoring to proactively resolve issues before customer impact.
  • You need a cloud-native, open multivendor platform supporting diverse technologies.
Consider alternatives if
  • You are a small business or startup with limited budget and infrastructure resources.
  • You want a quick, simple setup without significant time and resource investment.

Icinga

Best for flexible, customizable IT infrastructure and application monitoring.

Choose if
  • You need a monitoring tool that supports custom plugins for tailored solutions.
  • Your team requires versatile notification options to promptly address issues.
  • You want to combine traditional monitoring with modern IT service management.
Consider alternatives if
  • Your organization needs lightweight monitoring with minimal resource consumption.
  • You prefer out-of-the-box advanced features without complex setup or configuration.

New Relic APM: Best for detailed Java application performance monitoring in enterprise environments. AppDynamics: Best for large enterprises needing end-to-end cloud application performance monitoring.

Description

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

AppDynamics is a provider of application performance monitoring products that help companies deliver quality applications and services to customers. AppDynamics focuses on its key ... Read More about AppDynamics

Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages ... Read More about Icinga

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

9.5/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.4

(26)

Best Company Size

51-500 employees500+ employees
500-10,000 employeesLarge Enterprises
200-5000 employeesMedium Business
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Get pricing help
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Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

AppDynamics

  • Gain real-time visibility into application performance, so you can quickly identify and resolve issues before they impact end-user experience.
  • AppDynamics provides intuitive dashboards that clearly show business transactions and user interactions, enabling your team to make informed, proactive decisions.
  • I appreciate how it seamlessly integrates with existing infrastructure—whether cloud-based or on-premises—making implementation straightforward and minimizing disruption to your daily operations.

Icinga

  • Gain comprehensive visibility into your IT infrastructure with Icinga's real-time monitoring and detailed performance analytics, helping you quickly identify and resolve issues before they affect business operations.
  • With its flexible and scalable architecture, Icinga adapts seamlessly to my organization's evolving needs—from small deployments to enterprise-scale monitoring—saving time and resources along the way.
  • Icinga's intuitive dashboards and customizable alerts enable administrators and managers alike to stay informed, empowering smarter decision-making with clear insights right at our fingertips.
Best fit

Best fit

AppDynamics

  • 500 - 10,000 employees
  • Financial Services, Fintech, SaaS, Retail, Telecommunications, Healthcare, Technology, Consulting
  • IT Operations Managers, Application Performance Engineers, DevOps Engineers, Software Developers, System Administrators, IT Directors, CTOs

Icinga

  • 200 - 5000 employees
  • IT Services, SaaS, Fintech, Telecommunications, Consulting
  • System Administrators, Network Engineers, IT Operations Managers, DevOps Engineers, Infrastructure Analysts
Watchouts

Reasons buyers look elsewhere

AppDynamics

  • Users may explore alternatives if AppDynamics' pricing structure becomes too costly, particularly for smaller businesses or startups looking for more affordable monitoring solutions.
  • Organizations seeking simpler user interfaces or easier onboarding processes might consider alternatives offering more intuitive dashboards and streamlined user experiences.
  • Companies requiring greater flexibility and customization options may look into alternative platforms that provide broader integration capabilities and tailored monitoring solutions.

Icinga

  • Users might seek alternatives if they prefer simpler setup and configuration, as Icinga can be complex and require significant technical expertise for initial implementation.
  • Organizations looking for more intuitive user interfaces or visually richer dashboards may explore alternatives offering enhanced visualization and ease-of-use features.
  • Companies requiring extensive built-in integrations with cloud platforms or modern DevOps tools might consider other solutions that offer broader native integration capabilities.

Software Demo

Demo

No software demo available

Icinga has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do New Relic APM, AppDynamics and Icinga Compare on Features?

Total Features

12 Features

19 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

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Compare New Relic APM, AppDynamics and Icinga on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        New Relic APM pricing
        AppDynamics pricing
        Icinga pricing

        Other Details

        Organization Types supported

        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        New Relic APM vs AppDynamics User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        84

        57

        10

        2

        2

        68

        53

        6

        2

        0

        10

        7

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

        What buyers like

        • Technology support breadth
        • Flexible deployment
        • Detailed transaction tracing

        Common complaints

        • Cost scalability
        • Setup complexity

        Buyer sentiment

        Buyers appreciate AppDynamics for its powerful diagnostics and real-time monitoring but note concerns about pricing, setup complexity, and resource usage.

        What buyers like

        • Diagnostic capabilities
        • Real-time performance monitoring
        • Cloud integration

        Common complaints

        • Pricing cost
        • Complex setup

        Buyer sentiment

        Users appreciate Icinga's flexibility, comprehensive monitoring capabilities, and customizable alerts, though some find setup and resource demands challenging.

        What buyers like

        • Flexibility and customizability
        • Notification options
        • User-friendly web interface

        Common complaints

        • Resource intensity
        • Complex setup process

        Pros and Cons

        • Supports wide range of technologies with strong Java focus

        • Flexible deployment options for on-premises and cloud

        • Detailed transaction tracing for root cause analysis

        • Cost can increase significantly with scale

        • Resource-intensive monitoring may impact app performance

        • Powerful diagnostic tools for identifying and troubleshooting performance bottlenecks

        • Real-time monitoring to proactively resolve issues before impacting customers

        • Open multivendor platform supporting a wide range of technologies

        • Pricing structure is expensive and may not be cost-effective for smaller businesses

        • Resource-intensive monitoring can cause performance issues on limited infrastructure

        • Combines traditional monitoring with modern technologies to improve IT service management

        • Versatile notification options for prompt issue alerts

        • Supports custom plugins for tailored monitoring solutions

        • Can be resource-intensive, potentially impacting system performance

        • Advanced features may require additional tools or complex configurations

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Adept

        Adept

        Agero

        Agero

        No Customers information available.

        Media and Screenshots

        Screenshots

        New Relic APM screenshot

        8 Screenshots

        Business Transaction

        2 Screenshots

        Dashboard

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, New Relic APM or AppDynamics?
        New Relic APM edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do New Relic APM and AppDynamics offer a free trial?
        Yes, both New Relic APM and AppDynamics offer a free trial.
        What is the starting price of New Relic APM vs AppDynamics?
        New Relic APM starts at Contact for pricing. AppDynamics starts at Contact for pricing.
        What are the top alternatives to New Relic APM?
        Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
        What are the top alternatives to AppDynamics?
        Top alternatives to AppDynamics include Prometheus, Retrace, Scout APM, Datadog APM, New Relic APM.

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