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Compare NetSuite vs RingCentral Contact Center

NetSuite - ERP Software
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Overview

Description

NetSuite cloud accounting software streamlines the process of transactions, management of payables and receivables, tax collection, and book closing, providing timely and accurate reporting ... Read More

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.5/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

27 Features

0 Features

Unique Features

    No features

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    Other Details

    Organization Types supported
    • Medium Business
    • Large Enterprises
    • Small Business
    • Freelancers
    • Individuals
    • Medium Business
    • Large Enterprises
    • Small Business
    • Freelancers
    • Individuals
    Platforms Supported
    • Browser Based (Cloud)
    • Installed - Mac
    • Mobile - iOS
    • Installed - Windows
    • Mobile - Android
    • Browser Based (Cloud)
    • Browser Based (Cloud)
    • Installed - Mac
    • Mobile - iOS
    • Installed - Windows
    • Mobile - Android
    • Browser Based (Cloud)
    Modes of support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available
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    User Reviews

    User Ratings

    4.1

    (based on 788 reviews)

    Rating Distribution

    Excellent

    0

    Very Good

    0

    Good

    0

    Poor

    0

    Terible

    0

    Excellent

    27

    Very Good

    10

    Good

    8

    Poor

    4

    Terible

    1

    Expert's Review generated by AI

    No Expert ai Review available for the product

    RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

    Pros and Cons
    • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

    • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

    • Customizable features, call recording, and various communication options (phone, fax, video, text).

    • Centralized directory for easy access to contacts.

    • Inconsistent call quality, dropouts, and connectivity issues at times.

    • Complex features like call transfers and minor bugs can be challenging to navigate.

    Positive Reviews

    No reviews available for the product

    No reviews available for the product

    Media and Screenshots

    Screenshots
    NetSuite cloud accounting software

    3 Screenshots

    No screenshots available.

    Videos
    video-0

    1 Videos

    video-0

    2 Videos

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    Frequently Asked Questions (FAQs)

    Stuck on something? We're here to help with all the questions and answers in one place.

    Neither NetSuite nor RingCentral Contact Center offers a free trial.

    NetSuite is designed for Large Enterprises, Medium Business and Small Business.

    RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

    Pricing details for both NetSuite and RingCentral Contact Center are unavailable at this time. Contact the respective providers for more information.

    Some top alternatives to NetSuite includes Zoho One, QuickBooks Desktop Enterprise, ZapERP, SAP ERP, SAP Business One, Microsoft Dynamics 365 ERP, Business i ERP, SIX ERP and ERP-ONE+.

    Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].