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Netop Remote Control vs ConnectWise Control vs Remotedesk Comparison

Last updated:

Netop Remote Control

3.9(17 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

With full remote control capabilities that are easy to install and use, NetOp Remote Control software is the convenient alternative for accessing and monitoring networked computers across the Internet or corporate networ…

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

Remotedesk

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all the existing third party applica…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

Netop Remote Control vs ConnectWise Control vs Remotedesk — at a glance

FeatureNetop Remote ControlConnectWise ControlRemotedesk
Rating3.9 / 54.5 / 5
Reviews173,817
Starting priceContact for pricing$33 /monthContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineOnline
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyUSGlobalGlobal

Key differences between Netop Remote Control and ConnectWise Control

  • Pricing: ConnectWise Control starts at $33 /month. Netop Remote Control pricing is not publicly listed.
  • Target audience: Netop Remote Control is built for Large Enterprises and Medium Business, while ConnectWise Control targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
  • Deployment: Netop Remote Control supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac; ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Netop Remote Control vs ConnectWise Control vs Remotedesk — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Netop Remote Control
Compare Impero Connect
Compare Impero Connect
ConnectWise Control
Talk to an expert
Talk to an expert
Remotedesk - Remote Access Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Netop Remote Control

Best for

Large Enterprises, Medium Business, Small Business

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Remotedesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Netop Remote Control typically suits Large Enterprises and Medium Business. ConnectWise Control tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With full remote control capabilities that are easy to install and use, NetOp Remote Control software is the convenient alternative for accessing and monitoring networked computers across ... Read More about Netop Remote Control

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all ... Read More about Remotedesk

Entry Level Pricing

  • Not Available
  • Starts from $33 , yearly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.5/10

8.9/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

3.9

(17)

Best Company Size

10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

Software Demo

Demo

No software demo available

Remotedesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Netop Remote Control, ConnectWise Control and Remotedesk Compare on Features?

Total Features

7 Features

6 Features

4 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Netop Remote Control, ConnectWise Control and Remotedesk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $33 , yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Monthly

          $41

          /month

          • Minimum 25 agents.

          • Advanced Machine Management

          • Backstage

          Show more +

        • Not Available

        Pricing Page

        Netop Remote Control pricing
        ConnectWise Control pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global
        🌐 Global

        Netop Remote Control vs ConnectWise Control User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        3

        0

        0

        0

        1

        671

        112

        67

        30

        61

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 4 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Full remote control capabilities
        • Easy installation
        • Web-based application

        Common complaints

        • Can be expensive for small businesses
        • Requires technical expertise
        • Limited mobile support

        Buyer sentiment

        Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

        What buyers like

        • Ease of use
        • Feature richness
        • Security

        Common complaints

        • Learning curve
        • Support limitations

        What buyers like

        • Supports multiple remote protocols
        • Integrated access solutions
        • User-friendly interface

        Common complaints

        • Limited advanced features
        • May require technical setup
        • Not ideal for casual users

        Pros and Cons

        • Comprehensive control features enhance IT management.

        • Web-based access allows for flexibility.

        • Local access capabilities improve usability.

        • Pricing may be high for smaller teams.

        • Technical expertise required for optimal use.

        • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

        • Customizable and intuitive user interface enhancing technician and client experience

        • Robust security features with advanced encryption and user authentication

        • Steep learning curve for new users due to extensive feature set

        • Limited support options, primarily chat and email without telephone support

        • Supports multiple remote desktop protocols, enhancing flexibility.

        • Designed for both profit and non-profit organizations, broadening its appeal.

        • Offers integrated solutions that simplify remote access management.

        • Setup may require IT expertise.

        • Advanced features may be lacking for power users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        screenshots

        5 Screenshots

        screenshots

        12 Screenshots

        Remotedesk screenshot

        1 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Netop Remote Control or ConnectWise Control?
        ConnectWise Control edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Netop Remote Control and ConnectWise Control offer a free trial?
        Yes, both Netop Remote Control and ConnectWise Control offer a free trial.
        What is the starting price of Netop Remote Control vs ConnectWise Control?
        Netop Remote Control starts at Contact for pricing. ConnectWise Control starts at $33 /month.
        What are the top alternatives to Netop Remote Control?
        Top alternatives to Netop Remote Control include Zoho Assist, GoToMyPC, ISL Online, BeyondTrust Remote Support, ShowMyPC.
        What are the top alternatives to ConnectWise Control?
        Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.

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