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Compare N-able MSP Manager vs mHelpDesk vs Service Fusion vs Housecall Pro

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

N-able MSP Manager - Help Desk Software

N-able MSP Manager

(26)
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mHelpDesk - Field Service Management Software

mHelpDesk

(262)
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Overview
Affiliate Disclosure

Description

N-able's MSP Manager is a Help Desk Software for Managed Service Providers (MSPs) who provide IT support services to small and medium sized businesses (SMBs). The N-able MSP Manager helps ... Read More

mHelpDesk is web-based field service management software for professional service businesses helping them to streamline workflows and provide real-time information to their clients. It has ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.9/10

9.2/10

User Ratings

3.9

(39)

3.8

(259)
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Software Demo

Demo

Features

Total Features

14 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          Pricing information not available

          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          Get Quote

          User Reviews

          User Ratings

          3.9

          (based on 39 reviews)

          3.8

          (based on 259 reviews)
          Rating Distribution

          Excellent

          9

          Very Good

          7

          Good

          7

          Poor

          2

          Terible

          1

          Excellent

          147

          Very Good

          66

          Good

          24

          Poor

          4

          Terible

          21

          Expert's Review generated by AI

          No Expert ai Review available for the product

          mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Platform allows storing entire database, enhancing data management and organization capabilities.

          • Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication.

          • Efficient scheduling and job planning capabilities, saving time and streamlining processes.

          • Improved customer service through digital transition and top-notch workflow management.

          • Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios.

          • Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk
          Service Fusion - Field Service Management Software
          Service Fusion

          4.2

          Housecall Pro - Field Service Management Software
          Housecall Pro

          4.4

          Smart Service - Construction Management Software
          Smart Service

          4.4

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          mHelpDesk offers Free Trial, but N-able MSP Manager does not.

          N-able MSP Manager is designed for Large Enterprises, Medium Business and Small Business.

          mHelpDesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing details for both N-able MSP Manager and mHelpDesk are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to N-able MSP Manager includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Snappy, Spiceworks Help Desk, HESK, Help Desk Premier, DeskXpand, mHelpDesk and BoldDesk.

          Some top alternatives to mHelpDesk includes Service Fusion, Housecall Pro, Smart Service, Bizom, BiznusSoft Field Service, Fieldd, FieldPlus, Odoo Field Service, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA