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Moosend vs Simply CRM vs Bigin by Zoho CRM Comparison

Last updated:

Moosend

4.3(416 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly training, Moosend makes it easy to cr…

Simply CRM

4.8(131 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship m…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Simply CRM leads on user satisfaction with a 4.8-star rating across 131 reviews.

Moosend vs Simply CRM vs Bigin by Zoho CRM — at a glance

FeatureMoosendSimply CRMBigin by Zoho CRM
Rating4.3 / 54.8 / 54.6 / 5
Reviews416131294
Starting priceContact for pricing$15 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryEmail Marketing SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSGlobalGlobal

Key differences between Moosend and Simply CRM

  • Pricing: Simply CRM starts at $15 /User/Month. Moosend pricing is not publicly listed.
  • Free trial: Simply CRM offers a free trial; Moosend does not.
  • User satisfaction: Simply CRM scores higher with a 4.8-star average.
  • Deployment: Moosend supports SaaS/Web/Cloud; Simply CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Moosend vs Simply CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Free PDF comparison

Download this Moosend vs Simply CRM vs Bigin by Zoho CRM comparison

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  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

Moosend

Best for

Large Enterprises, Medium Business, Small Business

Simply CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Moosend typically suits Large Enterprises and Medium Business. Simply CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly ... Read More about Moosend

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer ... Read More about Simply CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $15 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.8/10

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

1 to 500 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Moosend

  • Email Marketing: Moosend is an intuitive platform that lets teams create, automate, and analyze email campaigns, keeping you connected with your audience without unnecessary complexity.
  • Advanced Automation Features: The reliable automation capabilities let you trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.
  • Real-Time Analytics: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.
Best fit

Best fit

Moosend

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Nonprofit sectors
  • Marketing Managers, E-commerce Managers, Digital Marketers, Content Creators, and Marketing Automation Specialists
Watchouts

Reasons buyers look elsewhere

Moosend

  • Lacks advanced automation workflows — teams needing complex multi-step sequences often switch to HubSpot or ActiveCampaign
  • Price-sensitive buyers find cheaper alternatives like Mailchimp or Klaviyo that cover basic email marketing at half the cost
  • Limited onboarding and support — companies wanting hands-on training or dedicated account management choose platforms with stronger customer success teams

Software Demo

Demo

No software demo available

Simply CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Moosend, Simply CRM and Bigin by Zoho CRM Compare on Features?

Total Features

22 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Moosend, Simply CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter

          • Dashboards

          • Lead management

          • Contact management

          Show more +

        • Professional

          • Includes features of Starter plan, plus

          • Invoices & quotes

          • Sales orders

          Show more +

        • Enterprise

          • Includes features of Professional plan, plus

          • Behavior prediction (AI)

          • Custom buttons & layouts

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Moosend pricing
        Simply CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Moosend vs Simply CRM User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 416 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        115

        6

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 416 reviews, with strong overall satisfaction.

        What buyers like

        • Affordable pricing
        • User-friendly interface
        • Strong feature set

        Common complaints

        • Limited advanced features
        • Basic templates
        • No SMS marketing

        Buyer sentiment

        Buyer sentiment is very strong across 121 reviews, with consistently positive feedback.

        What buyers like

        • Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.
        • It efficiently tracks and manages both internal and external customer interactions, improving relationship management.
        • The platform is user-friendly, making it accessible even for teams with minimal technical experience.

        Common complaints

        • Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.
        • May have limited integration with third-party tools and other business systems.
        • While user-friendly, the platform may not offer as much customization flexibility as other high-end CRMs.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • **Streamlined Email Marketing**: With Moosend, I’ve discovered an intuitive platform that allows teams to effortlessly create, automate, and analyze email campaigns, ensuring you stay connected with your audience without the hassle.

        • **Advanced Automation Features**: The robust automation capabilities empower you to trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.

        • **Real-Time Analytics**: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

        • Limited advanced features may not satisfy larger businesses.

        • Basic templates may not appeal to all users.

        • Cloud-based access allows for flexibility and ease of use.

        • Strong focus on managing customer interactions enhances relationship building.

        • Customizable features cater to specific business needs.

        • Limited reporting capabilities may hinder performance analysis.

        • Basic analytics may not meet advanced user needs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Moosend, Simply CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Moosend Email Campaign Scheduling

        4 Screenshots

        1 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Moosend or Simply CRM?
        Simply CRM edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Moosend and Simply CRM offer a free trial?
        Simply CRM offers a free trial. Moosend does not.
        What is the starting price of Moosend vs Simply CRM?
        Moosend starts at Contact for pricing. Simply CRM starts at $15 /User/Month.
        What are the top alternatives to Moosend?
        Top alternatives to Moosend include Campaigner, SMTP, DirectIQ, Benchmark Email, Mailjet.
        What are the top alternatives to Simply CRM?
        Top alternatives to Simply CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.